Michael Cross
Michael Cross at MINI of St Louis

Michael Cross | Page 2

Finance Manager

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Michael Cross

June 15, 2026

Dealership Rating
Employee Rating

I bought my first Mini with Sam’s help. I ended up being able to order exactly what I wanted. Sam kept in touch with updates about the process and delivery of the car. Once I went to pick u More

by CourtneyF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Hall

Jun 17, 2026

MINI of St Louis responded

Thank you for your review and for making your first purchase with us! We're so glad to hear that you had a positive experience with Sam and Mike. We strive to make every customer feel valued, and we're thrilled that we were able to do that for you. If you have any questions or need recommendations for your next purchase, we'd be happy to help.

June 09, 2026

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Roy was wonderful to work with He was easy to deal with we ordered a Car and when it came in and no surprises at the end Thank you for a nice experience More

by SB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Hawkins III

Jun 09, 2026

MINI of St Louis responded

Thanks for the review! We always strive to give our best to help our customers and I'm glad that Roy were able to assist you with the purchase of a new vehicle. We're grateful for your feedback.

June 08, 2026

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Employee Rating

Very helpful. Answered all my questions and gave me lots of useful information. explained all the features of the car and compared between the two options I was lo More

by sharkb8games
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Hawkins III

Jun 08, 2026

MINI of St Louis responded

Thanks for the review! Our team of professionals is dedicated to providing everyone who visits our dealership the best there is to offer. I'm glad we were able to make your experience such a positive one.

June 01, 2026

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Sam’s attention to detail matched mine! A huge thank you to Sam for making my MINI Cooper purchase a great experience. From the start, he really listened and quickly picked up on how m More

by ValBolinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Hall , Matt Viero

Jun 03, 2026

MINI of St Louis responded

Wow! Thank you so much for your incredibly kind words and for awarding us a five-star rating! We're thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We're honored to have had the opportunity to serve you. It's customers like you who make our work so rewarding.

May 28, 2026

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Everyone there was so kind and helpful! Dustin was really patient with us as we figured out the logistics of our trade-in. Highly recommend Mini of xx. Louis! More

by hannahmtin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Summers

May 29, 2026

MINI of St Louis responded

Thank you for the wonderful review! We’re so glad to hear our team made your experience a positive one. Providing a kind, helpful, and stress-free environment is always our goal. We truly appreciate your recommendation and your business. Thank you for choosing MINI of xx. Louis, and enjoy your new vehicle!

May 22, 2026

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I love walking in and instantly being taken care of. They are fast, efficient, and always kind. We will likely never buy or get our cars serviced anywhere else. More

by Smebanana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Summers, Steve Pfeiffer

May 29, 2026

MINI of St Louis responded

Thank you so much for your kind words and loyalty! We’re thrilled to hear you feel welcomed and taken care of from the moment you walk through our doors. We truly appreciate your continued support and look forward to serving you for many years to come!

May 20, 2026

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Very easy to work with Bill H. He’s an expert in all things used mini’s and is a great guy. He makes the process smooth. More

by mjwilmes42
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bill Harada

May 20, 2026

MINI of St Louis responded

Thank you for the wonderful review! We’re so glad to hear Bill made your experience easy and enjoyable. His knowledge of pre-owned MINIs and commitment to helping customers through a smooth, stress-free process truly make him a valued part of our team. We appreciate your kind words and your business. Enjoy your MINI, and thank you for choosing MINI of St. Louis!

May 17, 2026

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Employee Rating

I’ve bought personally 36 vehicles (including my own dealer at the time for 8 of them) about 20 different dealership experiences, I would rank this dealer and Roy near the very top of my experiences. Th More

by A.wise99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Hawkins III, Matt Viero

May 18, 2026

MINI of St Louis responded

We’re thrilled to hear Roy and Mike provided one of your top dealership experiences. Creating an atmosphere that’s professional, relaxed, and enjoyable is exactly what we strive for. Thank you again for your trust, your business, and your kind words. We hope you enjoy your new vehicle and look forward to seeing you again in the future!

May 10, 2026

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Employee Rating

Roy Hawkins very friendly, helpful and very knowledgeable about the vehicles. He spent tome walking us through out vehicle and demonstrated all functionality of our car. The whole experience was laded back a More

by Ryno23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Hawkins III

May 11, 2026

MINI of St Louis responded

Thank you so much for the wonderful review! We’re thrilled to hear Roy Hawkins provided such a friendly, knowledgeable, and thorough experience while helping you with your new vehicle. We’re also happy to hear Mike made the experience enjoyable with his honesty and sense of humor! We truly appreciate your recommendation and thank you for choosing us.

May 08, 2026

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Employee Rating

They Mmde car buying fun. Harry was terrific and I actually enjoyed the process. Very knowledgeable More

by kathrynbader
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Nuhanovic

May 11, 2026

MINI of St Louis responded

Thank you for the great review! We’re so happy to hear Harry made the car-buying process fun and enjoyable. We truly appreciate your business and your kind words. Enjoy your new vehicle, and thank you for choosing MINI of St. Louis! :)

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