Michael Craig-Voyk | Page 35

Sport Mazda responded

Kenny, I am sure you would not be surprised at how many of our customers have made new car purchases after bringing their Mazda in for service. I believe it is because of the quality and enjoyment they have already experienced in their present Mazda, like your Mazda3. Both Stephen in Service and Jorell in Sales know that the best thing they can do is to provide the best service possible and to make sure they answer every question or concern you have. Once the decision was made, the remainder of the team, Mike (Finance) and Michell (Delivery) are here to make sure you get the best financial options and leave after learning all the new features that make your new Mazda so enjoyable for you. When a team works well, it means that our customers leave after having a great experience and are happy and satisfied. Thank you for your kind comments in this wonderful review. We all appreciate you being our valued and loyal customer and welcome you to the Sport Mazda Family of Mazda Owners for the second time. JAY MEALEY, OWNER

Sport Mazda responded

Ryan, Thank you for taking your time to let others know about the experience you had buying a quality used car at Sport Mazda. I am sure that both Jorell (sales) and Mike (finance) will appreciate the kind words you had to say about the customer service they provided during the sale. Both of these individuals have a great deal of experience and know our processes and products very well. Nothing could make me happier to hear than you left with the car you wanted and a great experience to boot. Thank you for choosing Sport Mazda for your purchase and you will always be our valued customer and welcome at this dealership. JAY MEALEY, OWNER

Sport Mazda responded

KCabrera, One of the things I insist upon from all of my staff is that they provide every customer with the respect they deserve and should expect at Sport Mazda every time. Jorell Figueroa (sales) and Mike Craig-Voyk (Finance), do an exceptional job of listening to customers wants and needs, and then making sure they do everything they can to get them what THEY WANT. We don't push, we don't hassle, but we do try very hard to answer every question and address every concern before you make a purchase decision. If we do that, and you find the car you are happy with, then we all part as friends with great satisfaction. Welcome to the Sport Mazda Family of New Mazda Owners. We are proud to have you and wish you maximum enjoyment in every single safe, happy, and fun Mazda mile you drive. Thank you so much for choosing Sport Mazda and for this wonderful review. JAY MEALEY, OWNER

Sport Mazda responded

Panda, It was so good to hear from a loyal customer that was so pleased with their first two-car Mazda purchase, that they came back for a new Mazda for their daughter. A loyal three Mazda family is exciting for all of us and I thank you so much for the trust you have shown my dealership, Sport Mazda. I am sure that I should be very grateful that Jorell Figueroa was one of the most important reasons you returned. He is a wonderful and caring professional and will always be hear to assist any of your family throughout your ownership experience. Any questions, just be sure to contact Jorell first. I would like to thank you and your family for being loyal members of our Sport Mazda Family of new Mazda Owners. Please enjoy every single safe, happy and fun mile in your new Mazdas and may you experience the FEEL ALIVE sensation every time you get behind the wheel. We are proud to have you as our Mazda owners. Thank you for your purchase, your trust and your very kind review. JAY MEALEY, OWNER

Sport Mazda responded

Apenaseu, It made me very happy to read that Jorell Figueroa worked so hard to make sure all your needs were met. I can tell by the comments that you appreciated his efforts and I am grateful to him for the respect he provided in making sure that all your questions and concerns were answered before you made your purchase decision. We welcome you as a valued customer and look forward to assisting you throughout your ownership. Thank you again for the kind words and for letting others know about your successful visit to Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

I am proud to welcome you to our Sport Mazda Family. We will be just a dedicated to providing you a great ownership experience as we were in making your buying experience enjoyable and successful. Our wishes for you to experience many miles of safe, happy, and fun Mazda driving in your new Mazda CX-5. It is a beautiful and stylish SUV with so many great features that I know will insure that you enjoy the FEEL ALIVE sensation every time you get behind the wheel. I am grateful to Mayeline for the great experience she provided and for treating you with the respect that you deserve every time you are visit or communicate with the staff at Sport Mazda. It was very important that Mike made sure all of your questions were answered before you made your car buying decision. It insures that you are happy with your purchase and gives us another valued Mazda owner. Kiera will also be very happy to know that you appreciated the assistance she provided while acquainting you with all the new features in your CX-5. Thank you so much for taking your valuable time to write this review and to let others know of your experience at Sport Mazda. It is our honor to have you as a member of our Mazda family. JAY MEALEY, OWNER

Sport Mazda responded

JJax, Thank you so much for the opportunity to make the car buying experience for you and your Mom special. I am very happy that you chose Sport Mazda for the purchase and am grateful to Jacob, Mayeline, and Mike for the great experience they provided. Thank you for letting others know about the services that they provided. I am sure they will very much appreciate it. I want to thank both of you for being our valued customers and for letting us make it a memorable visit for your Mom. It was our pleasure. Please enjoy every mile and may each be safe, happy and fun. Enjoyed the great photo that accompanied the review. JAY MEALEY, OWNER

Sport Mazda responded

Nomarsosa, Words are not necessary when you have a great photo like the want that accompanied your review. I sincerely hope that you and your family enjoy every single mile you drive in your new Mazda. It was our pleasure and we are all proud to welcome you to our Sport Mazda Family of Staff and Mazda Owners. May you enjoy every single mile you drive. Mayeline and Mike will be glad to see that you really appreciate the service they provided. I wish you and your family many, many miles of safe, happy and fun Mazda driving. Thank you again for being our valued customer and taking the time to write this kind review that recommends Sport Mazda to others. JAY MEALEY, OWNER

Sport Mazda responded

Emilee, Thank you for the photo with your new Mazda 6 and for taking the time to let others know about your experience here at Sport Mazda. Needless to say, we are proud to have you as our valued customer and for saying so many nice things about Izzy Camareno and my dealership. Thanks for choosing Sport Mazda and I hope you really enjoy every single mile you drive in your Mazda6. Don't forget Izzy is always here if you need any assistance during your ownership experience. The "best car buying experience in Orlando" was a very nice thing to say, and we all appreciate your words and will never disappoint you. JAY MEALEY, OWNER

Sport Mazda responded

I am so happy that you had an enjoyable and successful visit to my dealership and thank you for choosing Sport Mazda for your new Mazda. It is very kind of you to let others know about your experience here and especially the part that Jorell Figueroa played in making it special. I am grateful to Jorell, Stepen and Mike for providing you the respect that you deserved and treating you as our valued customer. I welcome you to the Sport Mazda Family and know that you will enjoy many safe, fun and happy Mazda miles. The entire team is always here to assist you and you are always welcome at my dealership. Thank you also for mentioning the use of texting to receive the information you needed before your arrival at Sport Mazda. My sales team is always happy to work with customers and you can be sure that what you see before you arrive, is what you will get when you are at the dealership. You recommendation of Jorell and Sport Mazda is greatly appreciated. JAY MEALEY, OWNER