Michael Craig-Voyk | Page 31

Sport Mazda responded

Jenn, Thank you for letting others know about your car buying experience at Sport Mazda. Jorell Figueroa is a wonderful person who comes from a long line of automotive professionals. He knows how important it is to his customers to receive all the information they need to make the best car buying decision for them. I am grateful to him for not only insuring you had the information you needed but for finding the exact model and color Mazda CX-5 that you wanted. I want to welcome you and yours to our Sport Mazda Family and wish you much enjoyment of your new Mazda CX-5. The features are great and will provide you many miles of safe and happy driving, while insuring you get that FEEL ALIVE sensation every time you are behind the wheel. You will always be welcome at my dealership and we look forward to providing you the service and support you need throughout your ownership. I am so happy to know just how much you are in love with your new Mazda and for feeling that you received your best car buying experience ever here at Sport Mazda. Thank you for being a great and valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Gustavo, It was our pleasure to find you the car and the deal that made the most sense for you. I am so glad that you enjoyed your experience here, with the assistance of Karina Concepcion, Jorell Figueroa, and Mike Craig-Voyk, all terrific professionals that will be so happy to read this testimonial. Thank you for letting others know about your experience and for letting them hear that you love the car you purchased, at a deal you liked, here at SPORT MAZDA. We are proud to have you as our customer and wish you many safe and happy miles in your quality used car. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

I am happy to hear that you had a wonderful car buying experience with Karina Concepcion at Sport Mazda. She is very friendly and very knowledgeable about the Mazda line and is a great guide through the process of finding the car that best fits your needs. Answering every question you have and resolving any concerns are so important. It makes me grateful that I have such a great staff when I read that Karina did just that for you. It is the experience that you deserved and should always expect at Sport Mazda. Welcome to the Sport Mazda Family of Staff and Mazda Owners. It is our pleasure to serve you from initial contact, through the purchase experience, and continue to work with you to make sure your ownership is enjoyable. I know you will enjoy your new Mazda and wish you many, many miles of safe, happy and fun driving. Thank you for being our valuable customer. JAY MEALEY, OWNER

Sport Mazda responded

Hiram and Joanne, Welcome to the Sport Mazda Family of Staff and Mazda Owners. We are all proud to have you as our customers and grateful that you chose us for your new Mazda. Please enjoy every single mile you drive and may they all be safe, happy and fun. It was very kind of you to let others know about your car buying experience and the nice comments you had for Jason Bonilla, your salesperson. I am especially happy that you mentioned the pre-visit negotiations with Jason and how he provided all the information you needed to make your decision. I want to thank you both for choosing Sport Mazda and promise you that we will be here to assist you throughout your ownership period. You are our valued customers. JAY MEALEY, OWNER

Sport Mazda responded

Thaisa, Welcome to our Sport Mazda Family. We are proud to have you as a first-time Mazda owner and wish that every single mile you both drive is filled with safe, happy and fun enjoyment. The new Mazda is getting better and better and every feature is designed to provide you a FEEL ALIVE sensation every time you get behind the wheel. We will always be here to assist you throughout your ownership experience and Robbie, Michell and the rest of the Sport Mazda sales and service teams will make you welcome every time you visit this dealership. Thank you for choosing Sport Mazda and your wonderful recommendation for Robbie Robberts is greatly appreciated. Thank you for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Renzom, Certainly appreciate your 5 Star Rating and the nice testimonial for Sport Mazda and Ashely Ramsey, your salesperson. I am very sorry to hear that you had to wait a bit for your visit to the Finance Manager, but I hope that Mike, your Finance Manager, was able to make your experience there worth it. Easy and painless experience overall is a nice complement and I am sure that Ashley and Mike appreciate your patience and your kind words. I am very happy to hear that Ashley made sure she was well prepared for your visit and had the car you wanted ready. I know it makes a difference when your experience is the kind that you should expect and deserve. Thank you again and please enjoy every single mile you drive in your new car. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for choosing Sport Mazda for your new car. I am grateful to Jorell Figueroa for making sure you had a great buying experience, and a successful one, and you left happy with your new Mazda. On behalf of the entire staff, I want to welcome you to the Sport Mazda Family of Staff and Mazda Owners. I am sure that you will enjoy many safe and happy miles in your Mazda and enjoy the FEEL ALIVE sensation every time you get behind the wheel. Thank you so much for the kind comments for Jorell and for recommending Sport Mazda to your family and friends. Your business is greatly appreciated and you will always be welcome at my dealership. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for your testimonial. I am proud to welcome you to the Sport Mazda Family of Mazda Owners and thank you for choosing us for your recent purchase. It is our pleasure to serve you and promise that we will always be ready to assist you throughout your ownership. Please enjoy your new Mazda and may every mile you drive be safe, happy and fun. Each new Mazda comes with the FEEL ALIVE sensation that you will experience every time you are behind the wheel. It makes us all feel good that you are truly happy with your new Mazda. It is my special staff that makes the experience an enjoyable and successful one for our customers. Alex Stinvil is an important member of our Sales Team and I am so happy that you he made sure you were treated with the respect that you deserve and should expect at Sport Mazda. Thank you for the very kind recommendation for Sport Mazda and we will always endeavor to make sure your trust in us is not misplaced. We are thankful to have you as our valued Mazda customer. JAY MEALEY, OWNER

Sport Mazda responded

Sgtsanta, Thank you for your testimonial and 5 star rating for Sport Mazda. I can see by your kind comments that Jorell Figueroa made sure that the car buying experience you received was enjoyable and successful. Great salespeople make a huge difference for our customers and I am grateful to have such a caring and professional Sales Team here at Sport Mazda. They say that great staff makes great dealerships, but the truth is great customers make great staff. I am sure that Jorell was very proud to have you as his great customer. Thank you again and you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

IveyAlex, I am so glad to hear that Reggie and Micheal provided you a great car buying experience. It is what we believe our customers deserve and it means a great deal when you take your valuable time to let others know about your visit. Answering every question and addressing every concern before you make your buying decision is something that you absolutely deserve. I know you will really enjoy your 2018 CX-9 Signature Certified Pre-Owned. It is such a wonderfully enjoyable car and I wish you miles and miles of safe, happy, and fun driving. Once again let me thank you for your kind testimonial and we all appreciate the wonderful comments that you had for the staff. I am sure that Reggie and Michael really appreciate letting others know about the great job they did for you. Especially, Reggie will be happy to read that he is your "salesman for life". Thank you for being our valued customer. JAY MEALEY, OWNER