Dealership Experience
6 yrs, 4 mos
Industry Experience
21 yrs, 8 mos
Languages Spoken
English
117 Reviews
Write a Review117 Reviews of Michael Cole
November 05, 2024
Michael was wonderful! Very helpful, not pushy, great throughout the whole process. Truly a pleasure to work with. Our trade-in and financing process was easy. The entire e Very helpful, not pushy, great throughout the whole process. Truly a pleasure to work with. Our trade-in and financing process was easy. The entire experience at Paramount Kia was great--highly recommend them and Michael! More
November 05, 2024
We were taken advantage of while negotiating the lease of a Kia Niro at Paramount Kia in Asheville, NC. Final numbers were not divulged to us until we were in the office of the finance manager where we were a Kia Niro at Paramount Kia in Asheville, NC. Final numbers were not divulged to us until we were in the office of the finance manager where we were rushed through signing paperwork. We were probably over charged at least $5,000 over market value on the terms of the lease. We were taken advantage of, and will never purchase a vehicle from this dealership ever again. More
Other Employees Tagged: Shana Davis
October 30, 2024
We have bought two cars in the last six months here- one after we lost a car in hurricane helene. Both times, our experience has been so incredibly kind and helpful. They don’t waste your time here or do an after we lost a car in hurricane helene. Both times, our experience has been so incredibly kind and helpful. They don’t waste your time here or do any aggressive sales tactics which is much appreciated. Michael Cole and Kaleigh Brittain are especially wonderful! More
Other Employees Tagged: Kaliegh Brittain
October 18, 2024
Michael Cole is absolutely amazing! I lost my car to hurricane Helene and I went into the kia of Asheville not hoping I'd be able to leave with a new car. Thanks to Mr.Cole not only wa I lost my car to hurricane Helene and I went into the kia of Asheville not hoping I'd be able to leave with a new car. Thanks to Mr.Cole not only was I able to leave with a new car. I left with the car I've wanted sense I was first startee to learn to drive. I absolutely recommend going to see Michael over at kia of Asheville. Thank you so much for an amazing experience More
Other Employees Tagged: Evan Woodward
October 17, 2024
Open about all options, and friendly. Honest about all options, and payments, and I would easily recommend to anyone. Honest about all options, and payments, and I would easily recommend to anyone. More
Other Employees Tagged: Evan Woodward
October 10, 2024
Kaleigh was so awesome. She made everything so easy and fun Michael was also very personal and easy to understand. She made everything so easy and fun Michael was also very personal and easy to understand. More
Other Employees Tagged: Jordan Ogle, Kaliegh Brittain
June 19, 2024
Top Notch Group at Paramount Kia; I enjoyed working with them. Everyone is very personable them. Everyone is very personable More
Other Employees Tagged: Evan Woodward, Shana Davis
April 23, 2024
Everyone I dealt with was great. Michael Cole, in sales was especially impressive. He was knowledgeable and easy to work with. Would definitely recommend. Michael Cole, in sales was especially impressive. He was knowledgeable and easy to work with. Would definitely recommend. More
Other Employees Tagged: Jordan Ogle
April 20, 2024
The service we received was amazing. The greeted us and made sure we had someone to work with us even though they were very busy. The greeted us and made sure we had someone to work with us even though they were very busy. More
Other Employees Tagged: Aaron Hill, Krisha Arrington, Alana Altland
April 05, 2024
I am very disappointed in my experience. I called to tell the salesperson that I had a very short amount of time to sign the paperwork. I was paying cash for the vehicle. We had to wait ov I called to tell the salesperson that I had a very short amount of time to sign the paperwork. I was paying cash for the vehicle. We had to wait over 1.25 hours just to sign the paperwork. I missed a very important meeting due to this. One woman salesperson asked me if I need anything and I said I need to move this along. I had been waiting over an hour. Her comment to me was "Did you clock in". I never have been treated so poorly. I will never buy another vehicle from this dealership. When we finally got the paperwork sign and got the keys, the inside color should have been gray not brown and it is pulling to the right. I asked if they could deliver the vehicle and I was told NO. It took time out of our schedule. We had to stay late due to the time missed at our agency. More
Other Employees Tagged: Aaron Hill