Michael Cleveland
Michael Cleveland at Lithia Toyota of Billings
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Michael Cleveland

Service Manager

Lithia Toyota of Billings

1532 Grand Ave
Billings, MT 59102

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57 Reviews
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57 Reviews

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57 Reviews of Michael Cleveland

May 09, 2024

Dealership Rating
Employee Rating

Enjoyed working with TJ. He was very knowledgeable answering our questions about toyota vehicles. If you ask for TJ, you won’t be disappointed! More

by Grady
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holly, TJ Hintz

May 13, 2024

Lithia Toyota of Billings responded

Grady, we're glad to know TJ was able to assist you with your questions at Lithia Toyota of Billings. Thanks for the recommendation. Please reach out if you need anything else.

September 10, 2023

Dealership Rating
Employee Rating

TJ was not pushy! He listened to me. I knew what I wanted. I wanted another, smaller Toyota my 2005 Highlander was going strong. He researched & found my future Rav 4 More

by janice_cassel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2023

Lithia Toyota of Billings responded

Hi Janice, Congratulations on your new RAV4! Thank you for choosing Lithia Toyota of Billings. TJ and our team hope to serve you again.

July 15, 2021

Dealership Rating
Employee Rating

Robert Muir, Kristen Paulson & Keith DuShane are extremely professional, fair & honest. We have purchased six vehicles from LITHIA Toyota and will continue to do business with them & recommend them More

by John Teeling
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 24, 2019

Dealership Rating
Employee Rating

Called about a problem with my 4Runner and they got me in the same day fixed the problem very quickly and at a very reasonable price!! More

by buzzard83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Muir

Dec 30, 2019

Lithia Toyota of Billings responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

December 06, 2019

Dealership Rating
Employee Rating

After being forgotten the first day after waiting 1 1/2 hours they got me in the next day and comped it. Appreciated the empathy and honesty! More

by demars
Recommend Dealer
Yes

Other Employees Tagged: Patrick O'Neill

Dec 09, 2019

Lithia Toyota of Billings responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing West - Pat O'Brien Chevrolet and we hope to see you again soon!

November 24, 2019

Dealership Rating
Employee Rating

Great - in and out The service was great. Saturday’s are always busy, but I got in and out of there timely. I had a rock chip in my window, which was scheduled for later More

by Wanderaas,kim65
Recommend Dealer
Yes

Other Employees Tagged: Robert Muir

Nov 25, 2019

Lithia Toyota of Billings responded

Thank you for your kind words and this wonderful review! We hope yo see you again soon!

October 14, 2019

Dealership Rating
Employee Rating

Always reliable I have an older Toyota and there are issues from time-to-time. I can always count on Lithia Toyota of Billings to get me in and know how to handle any More

by Hayley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 15, 2019

Lithia Toyota of Billings responded

Thank you, Hayley! We're always happy to help!

October 10, 2019

Dealership Rating
Employee Rating

Great service, friendly, eager to answer any questions very through in answering questions and explaining what was done and what service needed to be done. More

by Scott
Recommend Dealer
Yes

Other Employees Tagged: Robert Muir

Oct 10, 2019

Lithia Toyota of Billings responded

Thank you, Scott! We're glad you found our team to be so knowledgeable and helpful!

July 03, 2019

Dealership Rating
Employee Rating

New Purchase Kristen was amazing to work with! She listened to our needs and worked until we had an amazing price and interest rate we loved. We love our new SR5 P More

by Klempel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2019

Lithia Toyota of Billings responded

Thank you! We think Kristen is amazing, too. Enjoy your 4Runner!

May 22, 2019

Dealership Rating
Employee Rating

Efficient and thorough Lithia Toyota employees Offer a smile and friendly assistance. Professionalism, along with knowledge and experience, greets the customer every time. i More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Muir

May 22, 2019

Lithia Toyota of Billings responded

Thank you, JM! We're glad you found our staff to be so supportive.

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