Michael Cibellis | Page 2

I called long distance to purchase a vehicle and was told if I did not give a cell phone number they could not help me. She went on to tell me that if I was doing a internet purchase they do not do those. I if I did not give a cell phone number they could not help me. She went on to tell me that if I was doing a internet purchase they do not do those. I asked for the manager and said I could not speak with him unless I informed her exactly why i wanted to speak with him and that she would need to have him call me back and then proceeded to hang up. I asked her name and was told Lily, which I am sure was a lie. I called back to speak with the manager and got a different person and asked me what my business was with him and I said "about a car", she then went on to say I will have to take a message. I am not sure who the manager is but they refuse to allow you to speak with him. At this point I would not purchase a car from this dealership if they had the cheapest car on lot . More

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Over the years that I have been dealing with this Nissan dealer, my experience has always been exceptional . The Sales and Service departments have always been great. dealer, my experience has always been exceptional . The Sales and Service departments have always been great. More

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I am sure there are lovely people working there but I will tell you my experience with a particular salesman Joe Daoud and his general manager Mike Cibellis. I am not to one to generalize but these guys, will tell you my experience with a particular salesman Joe Daoud and his general manager Mike Cibellis. I am not to one to generalize but these guys, especially, Joe, fits the stereotypical car salesman who tries to screw you over by any means. Not only he lied about someone else waiting in the next room to buy the same car to pressure me, typical cliché, but he also lied about the condition of the car. How convenient the person was waiting the day I arrived and instead of leaving their number for a call back they waited several hours in the room.. Also the the front bumper of the car was replaced (after telling me there was no work done on the car) something I noticed with my mechanic after getting under the car.. I contacted the general manager about the situation who was present that day and unsurprisingly I never heard back. Long story short, dishonesty at its best. Unless your dream car is in there, avoid the place or these two people.. More

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ABUSIVE AND HARASSING I wrote a poor review of Route 46 Nissan on Google, Yelp, and Facebook after receiving insufficient help after dealing with faulty car parts. I receiv I wrote a poor review of Route 46 Nissan on Google, Yelp, and Facebook after receiving insufficient help after dealing with faulty car parts. I received a harassing and abusing email from BRETT SCHELLHAMER at Route 46 Nissan. He calls me a "CRACKHEAD", a "NUTJOB" and admits to taking advantage of me financially. I spoke to Nissan Corporate offices in regards to this email. I was told that Nissan Corporate does not have jurisdiction over the salespeople at the dealerships, but I should "go in person and speak to the general manager, Mike Cibellis". I went to Route 46 Nissan to discuss this email with the manager, Michael Cibellis. He thought the email was "pathetic" and would ask Brett if he did indeed send this email. Cibellis also suggested someone online could be messing with me. I told Mr. Cibellis that the email address that this email was sent to is my private email. I only use it for the purposes of banking, taxes, cars, etc. It is not public record ANYWHERE, and only Brett would have access to it since he sold me my car. Mr. Cibellis emails me asked for more time with the matter, explaining that he was trying to get me "good will money" from Nissan Corporate. He does not mention the email at all. I reply asking about the email, he NEVER responds. Mr. Cibellis emails me to explain that Nissan will not offer me any good will money. He also confirms Brett wrote the email and justify's Brett's behavior by explaining "He was extremely upset and ticked off". I am MORTIFIED at this behavior. At the end of the email Mr. Cibellis has the audacity to try to sell me another car. Moving forward, I've been in touch with TWO other consumers who have been harassed and abused online by Mr. Cibellis and other car salesman at Route 46 Nissan. It seems that bullying people into buying cars is how they do business. I will urge the other woman to file complaints as well. THE ONLY PEOPLE who have any inkling of costumer service are Scott and Lou in the service department. They were kind and understanding and actually EXPLAINED things to me in a calm manner when I first went for help at the dealership in regards to the recall/TSB/faulty parts. I'm never buying another Nissan and will never do business at Route 46 Nissan or their sister dealerships ever again. I wish Scott and Lou luck and hope they get out of there before the place comes crashing down. More

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Another great deal from 46 Nissan and gmack George Mack and mike cebellous and Bernard birstch took excellent care of me 10 years plus!!!If it wasn’t for George’s persistence I would have left. George Mack and mike cebellous and Bernard birstch took excellent care of me 10 years plus!!!If it wasn’t for George’s persistence I would have left. Thank you for Bernard’s help and Mike getting me the truck of my dreams!!!! More

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