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Michael Castro
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9 Reviews
9 Reviews
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9 Reviews of Michael Castro
February 12, 2024
Our experience at Newton Ford South in Shelbyville was Excellent! Our salesman, Nathan Cheatom was great! Sales managers Chase and Chad got the deal started for us and had everything put together before w Excellent! Our salesman, Nathan Cheatom was great! Sales managers Chase and Chad got the deal started for us and had everything put together before we walked in. James in finance made the paperwork process quick and painless. After shopping some other TN dealerships and being a bit disappointed, The guys at Newton were rock stars! I Highly recommend this sales team and this Ford dealership! More
by Joe Balzer
Other Employees Tagged: Chase Carter , Nathan Cheatom, James Robinson
July 27, 2023
I bought a new 2020 Edge ST, my second form Newton Ford. When in the process I told the finance guy I wanted the BEST and longest bumper to bumper warranty Ford had and I did NOT want an aftermarket warrant When in the process I told the finance guy I wanted the BEST and longest bumper to bumper warranty Ford had and I did NOT want an aftermarket warranty. Now my car in for service I find out that I not only did NOT get a Ford warranty the one I got won't cover my problem. The service has done his best with what he has to deal with but the company has NOT. I then talked to Mike Castro apparently responsible for customer service at their Ford and Nissan dealerships who said he would take care of the problem and get back to me. That was 2 weeks ago and still nothing. That tells me everything I need to know about their special customer service. I have now purchased my last 5 vehicles from Ford, there won't be another one and NOTHING from Newton dealerships...... More
by Tom
Other Employees Tagged: Belinda Dunavant , Jeff Ford
July 12, 2023
The staff at Newton went above and beyond to ensure I walked out with the perfect car that fit my needs, wants, and budget. Alex was amazing answering all my questions and seeking out answers for me. Tha walked out with the perfect car that fit my needs, wants, and budget. Alex was amazing answering all my questions and seeking out answers for me. Thank you! More
by mari.marley
Other Employees Tagged: Alex Pardo , James Robinson
April 19, 2023
One excuse after another. Never once did they bring down the cost of the car we were interested. And they stated they were sending my application to Capital One and then I fi Never once did they bring down the cost of the car we were interested. And they stated they were sending my application to Capital One and then I find out they sent it to 5 places! That royally pissed me off! Never again will I deal with Newton! Never even heard from a Manager to see what could be done! Oh well, they lost a sale and a customer! More
by tim@pursuitelectronics.com
Other Employees Tagged: Josh Hensel, Mike Abbondanza, Belinda Dunavant, Eric Gaskins , Tim Green, Gabe Stewart, Carlye White
February 25, 2023
They were super helpful and treated us really nice. Super happy with my purchase! Thank you! Super happy with my purchase! Thank you! More
by Stephaniec1149
Other Employees Tagged: Chase Carter
February 11, 2023
My wife and I recently purchased 2 vehicles from this location, and to say we had a good encounter would be an understatement. Gabe Stewart was our salesman and he was beyond helpful, from having answers location, and to say we had a good encounter would be an understatement. Gabe Stewart was our salesman and he was beyond helpful, from having answers to all of our questions to being patient with us through the process. He worked with us on getting the best pricing on our trades, and it was phenomenal. This was our first experience at this dealership and it was a smooth process through and through! If I could give more stars I would! Thank you so much! More
by Robert Weems
Other Employees Tagged: Josh Hensel, Chase Carter, Alex Pardo , Tim Green, John Morris, James Robinson, Gabe Stewart
December 17, 2022
Exactly what I needed in a salesperson and dealership as a whole. Fast friendly and knowledgeable a whole. Fast friendly and knowledgeable More
by C.ferguson1
Other Employees Tagged: Chase Carter , Tim Green, James Robinson
December 16, 2022
New location is very nice. Ken Smith was great to work with, followed up when they got the vehicle in I was looking for and I was in and out very quickly w/ great new car! Th Ken Smith was great to work with, followed up when they got the vehicle in I was looking for and I was in and out very quickly w/ great new car! Thanks to everyone! More
by Tykretzinger
Other Employees Tagged: Ken Smith, Belinda Dunavant , James Robinson
November 12, 2022
Alex, was one of the best sales men- I have ever dealt with. Professional was on point! Josh and the team met all boxes we were looking for! This means that you have the right people sitting in the right with. Professional was on point! Josh and the team met all boxes we were looking for! This means that you have the right people sitting in the right spots! We thank you- Newton Ford. Nether regions! :) More
by julienichols74
Other Employees Tagged: Josh Hensel, Alex Pardo , James Robinson
