Michael Cartelli
Michael Cartelli at Gettel Toyota of Charlotte County
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Michael Cartelli

Assistant Service Manager

Gettel Toyota of Charlotte County

1605 Tamiami Trail
Punta Gorda, FL 33950

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4.7
276 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

35 yrs, 5 mos

Specialties & Trainings

Gold and Platinum cerified

4.7

276 Reviews

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276 Reviews of Michael Cartelli

December 13, 2024

Dealership Rating
Employee Rating

I was in service 12/12 after waiting 2 1/2 h I was told that I had no car there. Then that they lost my car. I had to walk the parking lot to find my own car. After I found my car I was told that didn’t ha More

by Elizabeth Lawton
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JOHN TREMBLAY

Dec 13, 2024

Gettel Toyota of Charlotte County responded

We sincerely apologize for the inconvenience while you were in for service. We appreciate the opportunity and will make sure this does not happen again. I have addressed this with our team members. Thank you Bill Finocchiaro General Manager Gettel Toyota Charlotte County

Dec 16, 2024

Gettel Toyota of Charlotte County responded

We do apologize as we searched your entire vehicle when you said it was missing. We will purchase one for you and send it directly to you. Please email me the address where you would like it sent. Thank you Bill Finocchiaro General Manager Gettel Toyota Charlotte County bfinocchiaro@gettel.com

Dec 16, 2024

Elizabeth Lawton responded

What about my stolen glass breaking device? I have never had any other dealer steal any thing from my car. This device is meant to save a life mine

October 25, 2024

Dealership Rating
Employee Rating

He was helpful, Even took me on a field trip to the bank so that I could withdraw cash 😊 Definitely recommend!! More

by Schochetrix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcos Oliva

Dec 16, 2024

Gettel Toyota of Charlotte County responded

Schochetrix, we really appreciate your feedback! Our team is here to help! We are glad you had a great experience with our team & hope to see you again in the future!

September 03, 2024

Dealership Rating
Employee Rating

Great customer service for an impeccable and immediate service, good attention and best car dealer. More

by Kevens Jean Noel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yely Santos, Dale Clapper , Luis Delgado

August 21, 2024

Dealership Rating
Employee Rating

Marcos was kind, caring and respectful when I came in to purchase my new car. He made the buying experience a pleasant experience and easy to understand. Thank you Marcos! More

by Kalleypeds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Owens, Marcos Oliva

July 19, 2024

Dealership Rating
Employee Rating

Wonderful to work with from the first moment to the last. I have recommended him to my friends. More

by davmar14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wisler Dorcely

June 22, 2024

Dealership Rating
Employee Rating

Thanks to Luis Delgado guidance, I drove away with the perfect car for my needs. More

by angelmoralesjr01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Delgado

June 03, 2024

Dealership Rating
Employee Rating

Excellent service very thorough great personality a pleasure to have him as a service tech More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 30, 2024

Dealership Rating
Employee Rating

It’s a great dealership from top to bottom . . Finance and service departments are informed and professional .. More

by Donmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 28, 2024

Dealership Rating
Employee Rating

I m always very satisfied with the excellent and professional service provided to my vehicles. More

by pmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOHN TREMBLAY, Desmond Pierre , Junior Brutus

May 26, 2024

Dealership Rating
Employee Rating

My not much to say they are a really great people to work with and every thing is so clean More

by CGSCLEANING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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