Michael Cartelli
Assistant Service Manager
Gettel Toyota of Charlotte County
1605 Tamiami Trail
Punta Gorda, FL 33950
Dealership Experience
8 yrs, 9 mos
Industry Experience
35 yrs, 5 mos
Specialties & Trainings
Gold and Platinum cerified
276 Reviews
Write a Review276 Reviews of Michael Cartelli
December 13, 2024
I was in service 12/12 after waiting 2 1/2 h I was told that I had no car there. Then that they lost my car. I had to walk the parking lot to find my own car. After I found my car I was told that didn’t ha that I had no car there. Then that they lost my car. I had to walk the parking lot to find my own car. After I found my car I was told that didn’t have my keys. When they found my keys they told me, here is your key and we did not do the required service, and walked away. This took an additional an additional hour and 15 minutes. No we are sorry can you come back tomorrow and we will complete the service. Then when I entered the car I found my emergency glass breaker missing. I was then told that I probably just miss placed it. It has been in my car for years and serviced at 3 dealers for the 5000 new car check up required my Toyota, and never taken. The service man who checked me in said when I came looking for my car that he did not check me in. They miss spelled my name on the ticket marked my car as an another brand. Three hours and forty five mins and not one we are sorry this happened. No matter how far I have to drive I will never set foot in this dealership again More
Other Employees Tagged: JOHN TREMBLAY
October 25, 2024
He was helpful, Even took me on a field trip to the bank so that I could withdraw cash 😊 Definitely recommend!! so that I could withdraw cash 😊 Definitely recommend!! More
Other Employees Tagged: Marcos Oliva
September 03, 2024
Great customer service for an impeccable and immediate service, good attention and best car dealer. service, good attention and best car dealer. More
Other Employees Tagged: Yely Santos, Dale Clapper , Luis Delgado
August 21, 2024
Marcos was kind, caring and respectful when I came in to purchase my new car. He made the buying experience a pleasant experience and easy to understand. Thank you Marcos! purchase my new car. He made the buying experience a pleasant experience and easy to understand. Thank you Marcos! More
Other Employees Tagged: Austin Owens, Marcos Oliva
May 28, 2024
I m always very satisfied with the excellent and professional service provided to my vehicles. professional service provided to my vehicles. More
Other Employees Tagged: JOHN TREMBLAY, Desmond Pierre , Junior Brutus