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Michael Carrasco
Michael Carrasco at Diamond Valley Honda

Michael Carrasco

Service Manager

Diamond Valley Honda

300 Carriage Cir
Hemet, CA 92545

4.8
25 Reviews
4.8

25 Reviews

Write a Review

25 Reviews of Michael Carrasco

May 05, 2025

Dealership Rating
Employee Rating

They were so very nice, respectful,and great communication. Very polite and helpful. They did a great job with car. More

by tsherrberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Price, Ulises Flores-Morales

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May 05, 2025

Diamond Valley Honda responded

Hi Berry, thank you for the wonderful feedback! We're delighted to hear that our team at Diamond Valley Honda provided respectful and helpful service. We appreciate your support and hope you're enjoying your car!

May 01, 2025

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Employee Rating

It was a great experience with Eric over at diamond valley Honda and the sales manager was amazing as well. I highly recommend and my 2025 Civic is amazing !! More

by ballhawk67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric

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May 02, 2025

Diamond Valley Honda responded

We're delighted to hear that Eric and the team made your experience at Diamond Valley Honda a great one! Enjoy cruising in your new Civic, and thank you for the recommendation!

April 19, 2025

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Employee Rating

Service dept. Fast and efficient , easy to get an appointment. Service rep is very knowledgeable and fast. Parts dept knowledgeable and personable. More

by Honda passport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Price, Ulises Flores-Morales, Carlos Molina, Gilbert Jose, Ed (Jr.) Pina, Christian Lopez, Luis Hernandez, Maryann Smith

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Apr 21, 2025

Diamond Valley Honda responded

Thank you for sharing your experience with our service and parts departments at Diamond Valley Honda! We're delighted to hear that everything was fast, efficient, and easy. We appreciate your support!

April 05, 2025

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Employee Rating

Great customer service, cordial and nice. But wait time needs improvement. I waited about 3 hrs for an oil change. More

by d123angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Price, Ulises Flores-Morales

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Apr 07, 2025

Diamond Valley Honda responded

Thank you for sharing your feedback with us! We're glad to hear that our team at Diamond Valley Honda provided great customer service, and we appreciate your patience regarding the wait time. We'll work on improving this aspect of our service moving forward.

April 04, 2025

Dealership Rating
Employee Rating

Very professional, courteous, and efficient. Always have my car serviced here as they do the job right; they get it done in a very timely fashion at a reasonable cost. Great dealership. More

by qqqqqjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Price, Ulises Flores-Morales

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Apr 07, 2025

Diamond Valley Honda responded

Thank you for your kind words about Diamond Valley Honda! We're delighted to know that our team consistently provides professional and efficient service. We appreciate your trust in us and look forward to serving you again next time!

April 02, 2025

Dealership Rating
Employee Rating

Michael was my salesman and he was so thoughtful and thoroug. Great!I will recommend him to everyone looking for a car More

by pmltknsn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney Phenice, Michael Murrietta, Adam Sanchez, Isay Cazares

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Apr 02, 2025

Diamond Valley Honda responded

We're delighted to hear that Michael provided such thoughtful and thorough service at Diamond Valley Honda! Thank you for recommending him, and we hope you're enjoying your new car.

April 02, 2025

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Employee Rating

Very professional with great customer service. The people here seem like they care and want to give you the best. More

by mikeyork18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Price, Ulises Flores-Morales

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Apr 03, 2025

Diamond Valley Honda responded

Mike, thank you for the fantastic feedback! We're delighted to hear that our team at Diamond Valley Honda provided such professional and caring service. We look forward to serving you again in the future!

April 02, 2025

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Employee Rating

Will forever be my go-to advisor! Goes above and beyond and always takes care of me and my people! More

by Kassandra serratos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Price, Ulises Flores-Morales

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Apr 03, 2025

Diamond Valley Honda responded

Kassandra, Thank you for the five-star rating! The team looks forward to working with you again! – Diamond Valley Honda

March 29, 2025

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Employee Rating

Ulisses is amazing. Goes over and beyond to serve the customer. Always with a smile More

by mfpblewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Price, Ulises Flores-Morales

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Mar 31, 2025

Diamond Valley Honda responded

A huge thank you for your amazing rating! We’ll be here whenever you need us again! - Diamond Valley Honda

March 27, 2025

Dealership Rating
Employee Rating

Very helpful and informative employees. Will come back again. All the advisors are very friendly. More

by wpnofchoiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Price, Ulises Flores-Morales

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Mar 27, 2025

Diamond Valley Honda responded

Thank you for the wonderful feedback about our Diamond Valley Honda team! We appreciate your support and look forward to serving you again in the future!

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