Michael Cabrera
Service Advisor
Jaguar - Land Rover Naples - Naples Luxury Imports
900 Tamiami Trail North
Naples, FL 34102
Dealership Experience
8 yrs, 9 mos
Industry Experience
34 yrs, 3 mos
Languages Spoken
Spanish
100 Reviews
Write a Review100 Reviews of Michael Cabrera
November 11, 2023
After picking up our car which was in service for 2 weeks, Michael Cabrera was oblivious whoever left and stored filthy Land Rover car mats and a sun visor in the trunk of our Jaguar Ftype. He didn’t c weeks, Michael Cabrera was oblivious whoever left and stored filthy Land Rover car mats and a sun visor in the trunk of our Jaguar Ftype. He didn’t care! We went back to the dealership to return them!! The car when completed for service for 2 weeks was very dirty inside. Unprofessional, poor correspondence. In addition, our first loaner car he gave us an awful wrangler Jeep. We had to swap it. He then demanded we give it back car to swap another car. We couldn’t, we were out of town. He was very unpleasant about this. We called Enterprise, and they told us it was okay. We eventually gave back the loaner to swapped another car with a different service rep. Not a good experience here at a high end dealership. We purchased 3 vehicles here in the past, and sadly had an unprofessional service rep. More
Other Employees Tagged: Frank Orsini, Torrey Shoplack, Jennifer Mickey
July 25, 2023
The absolute best Service experience every single time! !! Todd the service manager goes above and beyond!!! I will never purchase another vehicle from anywhere else!!! Keep up the Amazing customer service! !! Todd the service manager goes above and beyond!!! I will never purchase another vehicle from anywhere else!!! Keep up the Amazing customer service!!! More
Other Employees Tagged: Craig Lumia , Sergio Taddeo, Joel Sao, Jennifer Mickey, Sean Zalmai , Luke Allen, David Ross, Todd Finley
December 08, 2022
The smoothest ,comprehensive, and most professional car buying experience I have ever had. Frank Orsini was very proactive in anticipating our needs in this very chaotic marketplace. Highest recommendation buying experience I have ever had. Frank Orsini was very proactive in anticipating our needs in this very chaotic marketplace. Highest recommendations. More
Other Employees Tagged: Frank Orsini, Torrey Shoplack
November 12, 2021
I purchased my last car here 4 years ago. I’m super happy with the detail to customer service happy with the detail to customer service More
Other Employees Tagged: Torrey Shoplack, Anna Merriman
September 30, 2021
Very pleased with the service and work performed on my Jaguar car by Luke Allen. The quality of communication and the detailed work explanation of what was needed to keep my vehicle in excellent conditio Jaguar car by Luke Allen. The quality of communication and the detailed work explanation of what was needed to keep my vehicle in excellent condition was explained in great detail by Michael Cabrera. I have worked with Michael for several years and I find him to be a very professional and organized person who is a great asset to Naples Jaguar. More
Other Employees Tagged: Luke Allen
May 23, 2021
Jacob Agin made our Range Rover purchase extremely easy and pleasant. We are happy to have some such a fine auto dealership behind our purchase. and pleasant. We are happy to have some such a fine auto dealership behind our purchase. More
Other Employees Tagged: Jacob Agin , Lynn Henkel
March 25, 2021
Michael was great. The problem I have is when we drop off the loaner and Michael calls for our car to be brought up, nothing happened. People that arrived after us received their vehicle, but even though Mic the loaner and Michael calls for our car to be brought up, nothing happened. People that arrived after us received their vehicle, but even though Michael called again, we waited. Finally we had to ask someone for our keys! Not good service. More
March 05, 2021
Naples Jaguar, and Luke always take perfect care of us and our Jaguar! I would highly recommend Naples Jaguar whether your in the market for a new car or service for your existing! and our Jaguar! I would highly recommend Naples Jaguar whether your in the market for a new car or service for your existing! More
Other Employees Tagged: Luke Allen, David Ross
March 05, 2021
Beautiful environment, very courteous service and I always drive away with a shiny clean car. My first experience with a Land Rover product and I feel confident they will support my choice. always drive away with a shiny clean car. My first experience with a Land Rover product and I feel confident they will support my choice. More
Other Employees Tagged: Jaime Amoroso