Michael Cabrera
Michael Cabrera at Jaguar - Land Rover Naples - Naples Luxury Imports
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Michael Cabrera

Service Advisor

Jaguar - Land Rover Naples - Naples Luxury Imports

900 Tamiami Trail North
Naples, FL 34102

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not yet
rated
100 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

34 yrs, 3 mos

Languages Spoken

Spanish Spanish

not yet
rated

100 Reviews

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100 Reviews of Michael Cabrera

November 11, 2023

Dealership Rating
Employee Rating

After picking up our car which was in service for 2 weeks, Michael Cabrera was oblivious whoever left and stored filthy Land Rover car mats and a sun visor in the trunk of our Jaguar Ftype. He didn’t c More

by L&M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2023

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, we regret to hear that you had this experience with us. If you would like to discuss your experience in more detail, please give us a call at (239) 280-5108 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon.

July 25, 2023

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Employee Rating

The absolute best Service experience every single time! !! Todd the service manager goes above and beyond!!! I will never purchase another vehicle from anywhere else!!! Keep up the Amazing customer service! More

by Eliza Hessedence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Lumia , Sergio Taddeo, Joel Sao, Jennifer Mickey, Sean Zalmai , Luke Allen, David Ross, Todd Finley

Jul 28, 2023

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi Eliza, thank you for your great feedback! Our team here at Jaguar - Land Rover Naples sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

December 08, 2022

Dealership Rating
Employee Rating

The smoothest ,comprehensive, and most professional car buying experience I have ever had. Frank Orsini was very proactive in anticipating our needs in this very chaotic marketplace. Highest recommendation More

by jrw911sc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Orsini, Torrey Shoplack

Dec 12, 2022

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Jaguar-Land Rover Naples to have earned it. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

November 12, 2021

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Employee Rating

I purchased my last car here 4 years ago. I’m super happy with the detail to customer service More

by marcomary
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Shoplack, Anna Merriman

Nov 13, 2021

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 30, 2021

Dealership Rating
Employee Rating

Very pleased with the service and work performed on my Jaguar car by Luke Allen. The quality of communication and the detailed work explanation of what was needed to keep my vehicle in excellent conditio More

by consultbcb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Allen

Sep 30, 2021

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Jaguar - Land Rover Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 23, 2021

Dealership Rating
Employee Rating

Jacob Agin made our Range Rover purchase extremely easy and pleasant. We are happy to have some such a fine auto dealership behind our purchase. More

by Brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Agin , Lynn Henkel

May 24, 2021

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi Brenda, we're glad to hear our staff took such great care of you! Here at Jaguar - Land Rover Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 26, 2021

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Employee Rating

Michael was excellent to work with would, I highly recommend as a service advisor for anyone needing service at Land Rover Naples. Thank you!!! A++ More

by KaleenaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar - Land Rover Naples! Thanks for the recommendation, and have an amazing day!

March 25, 2021

Dealership Rating
Employee Rating

Michael was great. The problem I have is when we drop off the loaner and Michael calls for our car to be brought up, nothing happened. People that arrived after us received their vehicle, but even though Mic More

by kmn1213
Recommend Dealer
No

March 05, 2021

Dealership Rating
Employee Rating

Naples Jaguar, and Luke always take perfect care of us and our Jaguar! I would highly recommend Naples Jaguar whether your in the market for a new car or service for your existing! More

by lhkiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Allen, David Ross

Mar 07, 2021

Jaguar - Land Rover Naples - Naples Luxury Imports responded

We are glad to hear you always have a great experience with Luke! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

March 05, 2021

Dealership Rating
Employee Rating

Beautiful environment, very courteous service and I always drive away with a shiny clean car. My first experience with a Land Rover product and I feel confident they will support my choice. More

by Jenpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaime Amoroso

Mar 08, 2021

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi Jenpalmer, we're thrilled to hear about your wonderful experience with us. Here at Jaguar - Land Rover Naples we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again! Take care!

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