
Dealership Experience
1 yr, 8 mos
Industry Experience
20 yrs, 6 mos
97 Reviews
Write a Review97 Reviews of Michael Butler
October 10, 2025
They lied to me about everything. They won’t return my calls. The said they would maintenance and detail. They didn’t. Tires were low and warning onscreen. Had to stop and air up. Cat They won’t return my calls. The said they would maintenance and detail. They didn’t. Tires were low and warning onscreen. Had to stop and air up. Cat or dog hair all over seats had to vacuum for 2 hours. Still not clean. Back passenger door makes noise. 3 recall notices don’t know if they were fixed. Way over charged me and didnt know I had to check Kelley Bluebiik before buying. Was going to recommend to my kids needing a car but will not recommend to anyone and am going to TikTok, X and Facebook telling everyone I can to not buy from them! More
Other Employees Tagged: Anthony Santiago, Eric Spake
October 04, 2025
They treat me like family and the was best trade in I've ever had at a dealership. Paula Palana 👍🏼was my sale person and she went out her way my SUV buying experience outstanding. This so much ever had at a dealership. Paula Palana 👍🏼was my sale person and she went out her way my SUV buying experience outstanding. This so much More
Other Employees Tagged: Anthony Santiago, Rebecca Archuletta, Johnathon Vissepo, Stephen Omayao, Angel Frasier, Angel Martinez, Paula Palana , Mathew Hawkins
September 17, 2025
Was easy to work with. Answered questions in a timely manner. Too a long time for credit processing Answered questions in a timely manner. Too a long time for credit processing More
Other Employees Tagged: Anthony Santiago, Rebecca Archuletta, Raquel Stonecalf
September 08, 2025
Wonderful people, felt like family, not just a customer. Thank you Paula for the service you gave to me. Thank you Paula for the service you gave to me. More
Other Employees Tagged: Paula Palana
August 15, 2025
It used to be good but disappointed with the service I received my last visit received my last visit More
Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, David Adair, James McElmurry, Todd Brown, Barbara Lavendusky, Ariel Denio
July 31, 2025
The dealer sold me a jeep they knew had hail damage. They all acted like they did not know about the damage and it was news to them. They commuted to pay for it with a signed “we owe”. Later the pad fel They all acted like they did not know about the damage and it was news to them. They commuted to pay for it with a signed “we owe”. Later the pad fell down when I opened the hood. This revealed they had done a horrible repair job if you call it that. Scratches dents etc. I had professional inspect it with special lights showing hail damage. Told me they would cover the repairs. My local Jeep Dealer body shop quoted over $1600 to replace because the aluminum hood could not be repaired. The manager of the Lawton dealership offered $600. They also accused my local dealership of marking up the quote. They eventually sent a $1000 check. $600 less than the quote. Once I figured out they had lied to me. I felt betrayed. We had traveled to OK for a funeral. We had rented an rv that broke down. We were stranded and they tried to advantage of us.the finance manage called me yelling at me about the survey. Told me I burned them. I told them, before I knew of the lies, that had given them all 10’s. One question about condition I answered honestly because the vehicle had dents on the hood. I asked him if he expected me to lie. We have also found there is more damage to the fenders they tried to repair. None of this was disclosed. More
Other Employees Tagged: Derrick Mallory, Greg Turrieta
July 30, 2025
They answered all . y questions, they got me into a good truck. Explained all I needed to hear y questions, they got me into a good truck. Explained all I needed to hear More
Other Employees Tagged: Anthony Santiago, Rebecca Archuletta
June 26, 2025
It's decent enough to get your car done, probably not fast but definitely worth the wait. fast but definitely worth the wait. More
Other Employees Tagged: Anthony Santiago, Amanda Wilson, David Adair, James McElmurry, Barbara Lavendusky, Angel Martinez