Michael Brown

Experience was rather quick and painless. All details of the price breakdown were not provided at time of sale and had to be confirmed when signing paperwork, Mainly around adding extended w All details of the price breakdown were not provided at time of sale and had to be confirmed when signing paperwork, Mainly around adding extended warranty. After getting the vehicle home found the detail job to be sub par with visible dirt in the crevices, in the cup holders and compartments, smudges on the surfaces, wiper blade guards left on, even a crushed beer can found in the jack compartment when confirming the jack was in the truck. Most of the previous users profiles still loaded on the system that will have to be wiped. Good deal on the vehicle but details need work. Editing this now to a 1 star. After receiving notification from the DMV about lapse in liability for my trade in I found that Title transfer had not been submitted and had to submit myself. Received several excuses around this. Also tried to schedule service as it appears the vehicle was not serviced before sale only to find out that Toyota of North Charlotte does not service all brands even if sold and warrantied by them. Very frustrating to say they least. More

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We just bought our 3rd car with Mike Brown . He is the best . Would only used him. He is the best . Would only used him. More

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Michael was extremely helpful. Very patient and understanding to the many questions I asked. He explained the process and made car shopping a pleasure. The consummate Professional. Very patient and understanding to the many questions I asked. He explained the process and made car shopping a pleasure. The consummate Professional. I would definitely recommend him!! Thanks Michael!! More

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I have purchased 3 cars from Mike over the years. His integrity is second to none. I’ve referred family and friends to him and he never disappoints! His integrity is second to none. I’ve referred family and friends to him and he never disappoints! More

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Fantastic experience! ! The salesperson, Michael Brown was Professional in his dealings with me. His product knowledge of the cars and the expected performances was excelle ! The salesperson, Michael Brown was Professional in his dealings with me. His product knowledge of the cars and the expected performances was excellent and spot on, to say the least! Michael Brown then guided me to the in-house staff who were very efficient and made my total transaction so effortless. I'm from out of state, and constant follow-up calls were made to ensure my documents arrived on time. Michael Brown would call several times to make sure my car is performing as expected and to ensure me that I was just a phone call away should I have any concerns. I will buy my next vehicle from Toyota of North Charlotte and Highly Recommend them and Michael Brown!! More

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Don’t waste your time here. Huge markups on all their vehicles. There are other more honest Toyota dealerships in the area. vehicles. There are other more honest Toyota dealerships in the area. More

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So I bought my second vehicle with Toyota North Charlotte, the vehicle purchased was a 2020 Camry XSE. Car was purchased April 2019. This morning while getting ready I heard what sounded like a gun Charlotte, the vehicle purchased was a 2020 Camry XSE. Car was purchased April 2019. This morning while getting ready I heard what sounded like a gunshot when I came out to look my back windshield exploded for no reason. Now no one can help me. They are not even concerned. More

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Best service in the area. I’ll be back for my next car. I rcommend it for everyone. No high pressure or hostage tactics. Women are treated well. rcommend it for everyone. No high pressure or hostage tactics. Women are treated well. More

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Thanks so much to everyone involved for making me and my wife’s purchase so so so great. Thanks to Mr Brown and Mr Watts. They made it easy and fun wife’s purchase so so so great. Thanks to Mr Brown and Mr Watts. They made it easy and fun More

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Thanks so much to TONC for making our experience so great. Everyone from start to finish did so good. Thank you to Mike Brown David Watts great. Everyone from start to finish did so good. Thank you to Mike Brown David Watts More

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