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Michael Brown
Michael Brown at Seguin Chevrolet

Michael Brown

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

Contact Me
4.8
61 Reviews

Industry Experience

10 yrs, 8 mos

Languages Spoken

English English

4.8

61 Reviews

Write a Review

61 Reviews of Michael Brown

October 05, 2025

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Employee Rating

Had the best experience like customer service that I received While I was there while I was ther More

by rosaiglesias1991@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 07, 2025

Seguin Chevrolet responded

Thank you, Rosa! I’m so glad you had a great experience and enjoyed the customer service you received during your visit. We appreciate you choosing Seguin Chevrolet! - Jeremy Sims, General Manager

October 01, 2025

Dealership Rating
Employee Rating

Professional and courtesy Always kept the lines of communication open. Even though parts were in back order they always kept me in the loop. They ensured I had a loaner car to get back and forth to wo More

by Valeriepeterson210
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Garcia , Tyler Elliott and the whole Seguin Chevy crew

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Oct 02, 2025

Seguin Chevrolet responded

Thank you, Valerie! I’m glad our team kept you informed, provided a loaner to ease the stress, and made sure everything was explained clearly. We truly appreciate your recommendation and look forward to serving you again! - Jeremy Sims, General Manager

September 23, 2025

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Employee Rating

Seguin Chevrolet was fantastic to work with - I would highly recommend buying your next vehicle from them. More

by clint15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims, Sam Hood

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Sep 23, 2025

Seguin Chevrolet responded

Thank you, Clint! I’m glad you had a fantastic experience with us and truly appreciate your recommendation! - Jeremy Sims, General Manager

September 17, 2025

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Employee Rating

Everyone at Seguin Chevrolet has been friendly, professional, and taken care of our Tahoes with kid leather gloves! More

by susandoyle512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abel Vasquez , Sam Hood

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Sep 23, 2025

Seguin Chevrolet responded

Thank you, Susan! I’m glad our team has been friendly, professional, and taken great care of your Tahoes. We truly appreciate your business! - Jeremy Sims, General Manager

September 09, 2025

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Employee Rating

Filter changes should be told to customer before oil change is complete and car removed from bay! I had to comeback for other diagnoses so it worked out! Very nice service advisors! More

by rmbdrb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard, Ethan Starks

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Sep 22, 2025

Seguin Chevrolet responded

Thank you, rmbdrb5! I appreciate your feedback on the filter changes and will share it with our team to improve communication. I’m glad our service advisors took good care of you, and we look forward to serving you again! - Jeremy Sims, General Manager

September 08, 2025

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Employee Rating

Great service, upfront about what needed to be done, didnt waste my time and completed the work 45 minutes early. More

by SHAWN.SPAULDING82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Caffey, Gregory Howard, Ethan Starks, Gabriel Vega, Gracie Martinez, Amber Garcia, Abel Vasquez

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September 08, 2025

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Employee Rating

Great service, upfront about what needed to be done, didnt waste my time and completed the work 45 minutes early. More

by SHAWN.SPAULDING82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Caffey, Gregory Howard, Ethan Starks, Gabriel Vega, Gracie Martinez, Amber Garcia, Abel Vasquez

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Sep 22, 2025

Seguin Chevrolet responded

Thank you, Shawn! I’m glad you received great service and that our team was upfront, efficient, and finished the work ahead of schedule. We truly appreciate your support and look forward to serving you again! - Jeremy Sims, General Manager

August 29, 2025

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Employee Rating

Great service very quick my truck engine went out and they got me a loaner in no time More

by carranzacalista03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Caffey, Gregory Howard, Gabriel Vega

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Sep 06, 2025

Seguin Chevrolet responded

Thank you, carranzacalista03! We’re so glad our team could move quickly for you and get you into a loaner right away. We appreciate your trust and are here if you need anything else while your truck’s being taken care of. – Jeremy Sims, General Manager

August 23, 2025

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Employee Rating

It was a pleasant experience, Ace was hands down awesome. .They conducted business very quickly. Thanks! More

by Ormsj63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Lopez , Ernest "Ace" Oeffinger

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Aug 25, 2025

Seguin Chevrolet responded

Dear Ormsj63, Thank you for your 5-star review! I’m glad to hear that Ace made your experience such a pleasant one. I’ll be sure to share your kind words with Ace and the team. Sincerely, Jeremy Sims, General Manager

August 22, 2025

Dealership Rating
Employee Rating

Gracie has excellent customer service and communication. She is a great service rep and an asset to Seguin Chevrolet More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Caffey, Gregory Howard, Ethan Starks, Gabriel Vega, Gracie Martinez

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Aug 25, 2025

Seguin Chevrolet responded

Dear Heather, Thank you for your 5-star review! I’m delighted to hear that Gracie provided you with excellent customer service and communication during your visit. She is indeed a valuable member of our team, and it means a lot to know her dedication made a positive impact on your experience. Sincerely, Jeremy Sims, General Manager

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