Michael Bratcher
Michael Bratcher at Sam Pack's Five Star Ford Lewisville
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Michael Bratcher

Sales Consultant

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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4.9
105 Reviews

Position: Sales Consultant Experience: 5 Years Awards: Ford Sales Excellence

4.9

105 Reviews

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105 Reviews of Michael Bratcher

May 26, 2024

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Employee Rating

My fifth time purchasing a car from Tom Andrews at five star ford in Lewisville! Wonderful experience and my sales manager for 2 cars now is the very kind and patient Michael Bratcher! We are a happy famil More

by Tiffany Maldan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Andrews, Zack Perez

May 26, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Tiffany, on your new car from Five Star Ford Lewisville. Tom, Michael, and I can be reached at 972-221-2900. Let us know how we can help you enjoy your Ford. Thank you for your business and endorsement. Sincerely, Andrea Ballard, General Manager

March 27, 2024

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customer service is outstanding they are very courteous, knowledgeable and efficient. They always go above and beyond to help me out whether it be working with the service department or with the sales d More

by cgoldenkitty69
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Craig and Cheryl

Mar 27, 2024

Sam Pack's Five Star Ford Lewisville responded

Cynthia, We truly appreciate receiving positive feedback from our satisfied customers at Five Star Ford Lewisville. Thank you for your continued loyalty to both our sales and service departments. It is an honor to serve as your auto dealer. We look forward to hearing from you again. Please reach us at 972-221-2900. Best regards, Kelly Blackwell, General Manager

February 17, 2024

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Ron Romano and your service team were fast and friendly. Great communication about what I needed and the cost associated with these items. Thanks again Ron. More

by jhc971
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Andrews, Ron Romano

Feb 18, 2024

Sam Pack's Five Star Ford Lewisville responded

Jhc971, Thank you for recognizing Ron. We look forward to serving you again at Five Star Ford Lewisville. If there's anything more we can do to meet your automotive needs, please don't hesitate to reach out to 972-221-2900. Best regards, Kelly Blackwell, General Manager

February 11, 2024

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Five star has always taken care of me and family every single time. Wether buying a vehicle or servicing our vehicles More

by Craig.Yarbrough0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Craig, on your new Ford. Stop by or call Michael and our staff at 972-221-2900. At Five Star Ford Lewisville, customer satisfaction continues to be the goal. Enjoy your ride! Thank you, Kelly Blackwell, General Manager

February 02, 2024

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ZACH IS AWESOME! !! He restored my faith in this dealership and it's outlook on service. More

by PapaLarry
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Andrews, Zack Nixon

Feb 02, 2024

Sam Pack's Five Star Ford Lewisville responded

PapaLarry, Thank you for recognizing Zack and his efforts to regain your trust in Five Star Ford Lewisville. We value your feedback and hope you count on us for future automotive needs. If there is anything else you would like to share, please reach me at kblackwell@sampack.com or 972-221-2900. Your complete satisfaction is definitely our goal. Sincerely, Kelly Blackwell, General Manager

December 21, 2023

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The most amazing experience I’ve ever had in buying a car. 5 Star Ford Lewisville Texas absolutely the best! From the sales team to financing the best decision I’ve ever made More

by jackson.cynthia43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Andrews, Zack Perez , Jeff Casella

Dec 22, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations Cynthia on your new Ford! Customer satisfaction and excitement are goals at Five Star Ford Lewisville. Thank you for your kind support and please reach us again at 972-221-2900. Enjoy your ride! Best regards, Kelly Blackwell, General Manager

October 15, 2023

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The best dealership experience that I have ever had or been involved in, and I have had plenty of vehicles. More

by mryerby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Andrews, Zack Perez

Oct 16, 2023

Sam Pack's Five Star Ford Lewisville responded

Mryerby, Thank you for recommending Five Star Ford Lewisville. Your support means a lot to us, and we're here to provide exceptional service to help you enjoy your new Ford. Call us any time at 972-221-2900. We look forward to sharing our advice. Best regards, Kelly Blackwell, General Manager

August 26, 2023

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Excellent service as always. The financial department knew exactly what I wanted and Michael has always been the absolute best! More

by keldelayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations, keldelayne, on the purchase of your new Ford. Michael and the entire Five Star Ford Lewisville staff want to hear from you at 972-221-2900 with technical or care questions. Don't hesitate to let us know how we can help you enjoy your ride. Thank you for your business and endorsement. Sincerely, Kelly Blackwell, General Manager

August 26, 2023

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Have used them for years. They are top notch, Professional, courteous.Will continue to have my Edge serviced there. More

by dalpicks0531
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Andrews, Zack Perez , Patsy Dowdy

Aug 27, 2023

Sam Pack's Five Star Ford Lewisville responded

Dalpicks0531, It is great to know your shopping at Five Star Ford Lewisville went well. Call us at 972-221-2900 when you have technical or care questions about your Edge. We are here to help you enjoy your new SUV. Thank you, Kelly Blackwell, General Manager

August 15, 2023

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I have been dealing with this dealership since the mid 90’s. Have always had good service from sales and the service department . (Especially Michael Bratcher and Zack Mixon). More

by Rcsc28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Nixon

Aug 15, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Rcsc28, Your feedback means a lot to us at Five Star Ford Lewisville. Positive reviews like yours not only motivate our team to continuously improve but also help others make informed decisions when considering their vehicle purchases and service. Thank you for trusting in Michael and Zack. We look forward to your next call at 972-221-2900. Sincerely, Kelly Blackwell, General Manager

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