Michael Boyd
Michael Boyd at Volvo Cars of Marietta

Michael Boyd

Service Advisor

Volvo Cars of Marietta

1195 Cobb Pkwy S
Marietta, GA 30060

not yet
rated
32 Reviews
not yet
rated

32 Reviews

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Industry Experience

6 yrs, 5 mos

32 Reviews of Michael Boyd

May 17, 2023

Dealership Rating
Employee Rating

Horrible customer service , lots of misinformation and very, but very expensive to fix anything at Volvo. They need to learn how to treat better the customers that pay sow much for horrible service. More

by BENMELEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Greening

Jun 11, 2023

Volvo Cars of Marietta responded

Hi, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (770) 952-1800 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

May 14, 2023

Dealership Rating
Employee Rating

Highly recommended professional experts that communicate well! You feel safe when driving away, after repairs. More

by hazelannharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Greening

Jun 06, 2023

Volvo Cars of Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

June 27, 2021

Dealership Rating
Employee Rating

Excellent customer service, efficient and great follow up after purchase More

by debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Butler , Christian Allison, Tyler Genter

Jun 28, 2021

Volvo Cars of Marietta responded

Hi Debbie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2021

Dealership Rating
Employee Rating

Great customer service, made buying super easy!!! Alexis K. And her team are amazing. The team also called me the next day to make sure all functions in the vehicle were working as they should be. More

by Teleciak
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Blundell, Alexis Kunz

May 08, 2021

Volvo Cars of Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Marietta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2021

Dealership Rating
Employee Rating

Nate was great to work with very professional and easy as well as efficient to work. Thanks for all the effort and assistance. Would recommend the dealer. More

by clint.johnson15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tommy Fain, Geovanni Holmes, David Valdes, Nathan Butler , Amanda Cantrell, Alexis Kunz, Billy Samounty, Susan Tankersley

Jan 29, 2021

Volvo Cars of Marietta responded

Clint, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2021

Dealership Rating
Employee Rating

Absolutely outstanding service from everyone at this location, Thank you Volvo Cars of Marietta for all of the help getting me back on the road. More

by VOLVO4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Mille, Kevin Greening, Jason Frothingham , Matt Blundell, Amanda Cantrell, Shawn Gamby, Michael Gerbick, Kyle McCall, Grant Nierling

Jan 15, 2021

Volvo Cars of Marietta responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care.

January 06, 2021

Dealership Rating
Employee Rating

Love this dealership especially Susanne! They aren't pushy and make you feel welcomed. Susanne is a great listener and was able to help me find all the bells and whistles I was looking for. Thanks 🙏🏽 More

by sidra.a.siddiqui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Blundell, Susanne

Jan 07, 2021

Volvo Cars of Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

January 04, 2021

Dealership Rating
Employee Rating

Great job showing the car and attending to our needs! Alexis Kunz and Kevin were amazing and addressed any glitches quickly and expediently. Great job and will recommend to all friends seeking a volvo More

by ANANDSHAH72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Mille , Matt Blundell, Amanda Cantrell, Alexis Kunz

Jan 05, 2021

Volvo Cars of Marietta responded

Hi, it is great to hear that everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

August 26, 2020

Dealership Rating
Employee Rating

Excellent customer service experience!! The nicest team and awesome salesman Billy. I left the showroom completely satisfied and happy with my new vehicle an XC90. More

by JTORRES5457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Blundell

Aug 30, 2020

Volvo Cars of Marietta responded

Thank you for your kind words and congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 02, 2020

Dealership Rating
Employee Rating

Tommy and the team made our car buying purchase seem less. The online process was very easy. I LOVE my new car. We will absolutely return to this dealership when we are looking to purchase anoth More

by KIRSTENMEDNICK
Recommend Dealer
Yes

Other Employees Tagged: Tommy Fain, Geovanni Holmes, David Valdes , Matt Blundell, Alexis Kunz, Susan Tankersley

Aug 04, 2020

Volvo Cars of Marietta responded

It is great to read such wonderful comments about your recent experience with us, Kirsten! Thanks again for your business! Take care!

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