Michael Bettencourt

Nucar Toyota of North Attleboro Sales Team (Pedro and James) were helpful and knowledgeable, but Service Department Management is not, as the result entire business and, especially customer relationships James) were helpful and knowledgeable, but Service Department Management is not, as the result entire business and, especially customer relationships were SEVERELY damaged. I serviced my quite reliable 2009 Toyota Venza 3.5L there for years and it appears that Nucar Toyota Service Department Team is well-trained just to cover own faults to avoid any legal responsibilities for their actions by allowing undiagnosed, unrepaired and potentially UNSAFE car back to the MA roads without any QA testing and proper engine health diagnostics, which I requested specifically, and paid for. Currently I am building the legal case to sue them this time for putting my family in REAL DANGER, allowing us to drive an unsafe car back home with potentially damaged engine AFTER POOR DIAGNOSTICS ($175.00) AND UNNECESSARY $1100.00 REPAIR SERVICES ($100 part + $950.00 Labor). They can warn us on IMMINENT engine failure and advise us on trade-in for the new 2025 Toyota Crown Signia car we’ve ALREADY decided to buy same day same Toyota dealership. I expected from Toyota Service Adviser (Mike) honest and PROFESSIONAL advice to me and Toyota Salesmen (Pedro), but instead I’ve got $1100 service bill for nothing + AAA evacuator service bill, irreparable 2009 Toyota Venza turned into junk within first 5 min driving from nucar service lot, V6 engine suck and fall apart right on the middle of the highway when my wife and my son were inside this car. Shame on you! More

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Very good service, respectful, and customer oriented. As a result, I continue to go to Boch zToyota South for service and buying of new cars. a result, I continue to go to Boch zToyota South for service and buying of new cars. More

by NAVYVET102011 Verified Customer Verified Customer

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The service department is very courteous and helpful and I have no complaints with them. However, I was given a loaner vehicle while having recall work done on mine and the vehicle was disgustingly filthy I have no complaints with them. However, I was given a loaner vehicle while having recall work done on mine and the vehicle was disgustingly filthy inside. Clearly it was not cleaned at all since the last use if not longer. Very displeased. More

by S4KDR2007 Verified Customer Verified Customer

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Everything was handled quickly and well communicated. The service went smoothly and all issues were fixed. There was minimal waiting and all timelines and costs were communicated effectively. service went smoothly and all issues were fixed. There was minimal waiting and all timelines and costs were communicated effectively. More

by THEQ72 Verified Customer Verified Customer

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You sold me a car with major issues. I’ll never buy a car from this dealership again and will be telling everyone I know what happened. from this dealership again and will be telling everyone I know what happened. More

by Alissa Verified Customer Verified Customer

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Mike bettoncourt is the best, service dept always comes through always goES above and beyond. Would only cosnider buying a new Toyota because of the convennt hours and Mike through always goES above and beyond. Would only cosnider buying a new Toyota because of the convennt hours and Mike More

by MMCINERNEY Verified Customer Verified Customer

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Apathetic sales force Let me start with a compliment: the service dept. is wonderful. Sales, on the other hand, is apathetic. There was no real attempt to sell me a new ca Let me start with a compliment: the service dept. is wonderful. Sales, on the other hand, is apathetic. There was no real attempt to sell me a new car or lease when my lease was up. Even after I decided the easiest thing to do was buy out my lease, there was no follow-up or communication from the dealership. I have been in Limbo for a month now wondering who really owns this car. More

by SHARYNOLEARY Verified Customer Verified Customer

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Very bad customer service. I d rather drive another 1 hour to go another location for service than go this location for my service . Mark should just let go and Michael should not be in the management hour to go another location for service than go this location for my service . Mark should just let go and Michael should not be in the management position More

by STUN Verified Customer Verified Customer

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Whenever I come in for any type of service the staff is always helpful and pleasant. Great service anyone who assist me always answers questions. always helpful and pleasant. Great service anyone who assist me always answers questions. More

by MINNIEQ82 Verified Customer Verified Customer

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It was a pleasure coming in to see the Toyota South team. Always friendly very accommodating and efficient. Very friendly and professional explaining process to me Always friendly very accommodating and efficient. Very friendly and professional explaining process to me More

by STPEHENCUSACK Verified Customer Verified Customer

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