Michael Bateman | Page 5

Always Great Service. I would not go anywhere else to have work done on my truck! I would not go anywhere else to have work done on my truck! More

by TMCCORMICK2 Verified Customer Verified Customer

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Have been waiting on parts to fix my truck for over a month. Plastic oil pan = cheap quality= poor engineering month. Plastic oil pan = cheap quality= poor engineering More

by VICTORY24 Verified Customer Verified Customer

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Quick repair. Was in and out within an hour. I'm so glad I chose you. Was in and out within an hour. I'm so glad I chose you. More

by MlissaKay Verified Customer Verified Customer

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I watched service writer in morning enter the 3 different issues in the iPad, but the tech said the ticket had only 1 problem entered and had to call me in the afternoon to get the rest. Also, I needed a rid issues in the iPad, but the tech said the ticket had only 1 problem entered and had to call me in the afternoon to get the rest. Also, I needed a ride back to dealership to pickup my car, but no one called me to schedule pickup. I called back and was forwarded to someone's voicemail (Carla?). Never received a call back. My husband had to leave work to take me to dealership. Waited almost 2 hours for a call back. More

by MlissaKay Verified Customer Verified Customer

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I went in on a week end with a warranty issue and got an appointment on monday. appointment on monday. More

by wscottcars Verified Customer Verified Customer

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It was fine. I didn't have an extremely long wait. I know if I needed anything, I could pretty much rely on them I didn't have an extremely long wait. I know if I needed anything, I could pretty much rely on them More

by vickiwalz55 Verified Customer Verified Customer

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Excellent service. Very timely. We got an appointment right away when we thought we would have to wait. Very timely. We got an appointment right away when we thought we would have to wait. More

by Bevbentch Verified Customer Verified Customer

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Good service. A little pricey. $700 for one small camera is very high! Service was good. A little pricey. $700 for one small camera is very high! Service was good. More

by sagrothoff Verified Customer Verified Customer

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everything went well. One of the parts didn't come in with the other and it was rushed in and got it the next day the new parts fix the problem. One of the parts didn't come in with the other and it was rushed in and got it the next day the new parts fix the problem. More

by berniebrondel Verified Customer Verified Customer

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I experienced the worst customer service and speed of service was awful. I purchased a brand new vehicle from Joe Machens Capital City and within a week the service light came on and my vehicle wouldn’t service was awful. I purchased a brand new vehicle from Joe Machens Capital City and within a week the service light came on and my vehicle wouldn’t reverse. My vehicle was towed to Joe Machens on March 18th. It was there until April 16th and they found nothing wrong with it. Any updates on my car were given to me after I called, they never called me with an update without me first calling. When my vehicle was brought back to me it had 15 miles until out of gas. I also never received a 2nd key for the vehicle when purchased. I have been asking for one for over a month and I still don’t have it. I’ve never been this disappointed with a business and never had this much trouble with a service department and dealership. More

by Jessica Verified Customer Verified Customer

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