Michael Bate

My wife and I were impressed with the overall car buying/leasing experience at Serra Ford. This is our second Ford Edge from Serra Ford of Farmington Hills, formerly Tom Holzer Ford (of blessed memor buying/leasing experience at Serra Ford. This is our second Ford Edge from Serra Ford of Farmington Hills, formerly Tom Holzer Ford (of blessed memory). Even with the change in ownership, the dealership hasn’t missed a beat. It was a great dealership under the tutelage of the Holzer family and when the baton was handed to the Serra family, the proud tradition of quality customer service and great value lives one. Our salesman extraordinaire, Mike Bate represents the dealership well. He puts his customers first making sure they’re educated about the vehicle they purchase without any high pressure tactics or other shenanigans. Mike made sure that we got the best deal possible on our 2024 Ford Edge applying all applicable rebates, loyalty and cash back offers. If you’re looking for a Ford vehicle, look no further than Serra Ford of Farmington Hills. And make sure to work with Michael Bate. You won’t be disappointed. More

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Many thanks to my Salesperson, Mike Bate and Service Advisor, Jen Nowacki. After several attempts on my part, Mike set-up a service appointment for me and Jen was there throughout the process. They bo Advisor, Jen Nowacki. After several attempts on my part, Mike set-up a service appointment for me and Jen was there throughout the process. They both made my appointment pleasant and positive. I do appreciate their help. More

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Michael Bate is the best ford salesman. .he goes above and beyond for the service I will need…thanks Mike..your the best .he goes above and beyond for the service I will need…thanks Mike..your the best More

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Our salesperson was the best! Took care of all our issues in a kind, respectful, and patient manner. We highly recommend him! Took care of all our issues in a kind, respectful, and patient manner. We highly recommend him! More

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Will and his associates were very helpful, professional, and courteous. Will listen to what I was asking for and got me into the perfect vehicle I wanted. Getting the lease from the dealer was a very easy p and courteous. Will listen to what I was asking for and got me into the perfect vehicle I wanted. Getting the lease from the dealer was a very easy process and everybody at the dealership knew exactly what they were doing. Very good experience would definitely recommend well and Tom Holzer dealer to anyone More

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Mike Bates will lie and then hang up the phone after being caught in the lie. Wanted us to commit fraud and title the vehicle in a state where it’s not going to be garaged being caught in the lie. Wanted us to commit fraud and title the vehicle in a state where it’s not going to be garaged More

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