Michael Ball

When I came in ed Martin Toyota I wasn’t sure what vehicle I was going to walk out with. But I had a great sales person and he helped me find my new car. Service was great! Fast and efficient love my vehicle I was going to walk out with. But I had a great sales person and he helped me find my new car. Service was great! Fast and efficient love my new car I would rate 10/10!!! This dealership is far the best one I been to yet!!! More

Report | Print

Michael Ball was very helpful & courteous With the entire process of leasing the new Toyota RAV4. It required some trips to clarify with this process, and he had patience and was pleasant with The timing to process of leasing the new Toyota RAV4. It required some trips to clarify with this process, and he had patience and was pleasant with The timing to get this accomplished. Thank you, and God bless you. More

Report | Print

I have only had good experiences with this dealership from repairs & services to buying a vehicle. from repairs & services to buying a vehicle. More

Report | Print

Thank you for your "seamless" handling of my transaction. It was smooth and without too many "suprises" It was smooth and without too many "suprises" More

Report | Print

Never thought in 1 million years would the dealership pay me for my trade in. Got me into a new vehicle and put my family in a way better position. Couldn’t be more happy with my experience there and Thankfu me for my trade in. Got me into a new vehicle and put my family in a way better position. Couldn’t be more happy with my experience there and Thankful was at the head of it all. More

Report | Print

I normally despise the car buying process. However, this time it was pleasant from start to finish. However, this time it was pleasant from start to finish. More

Report | Print

Everyone at the dealership was friendly and helpful in making the car buying process easy and painless making the car buying process easy and painless More

Report | Print

Michael Ball was easy to work with an was responsive to all my questions I came from out of state to make a purchase it went smooth as can be ask for Michael ball all my questions I came from out of state to make a purchase it went smooth as can be ask for Michael ball More

Report | Print

All staff were very welcoming from the moment we walked in. Everything moved efficiently as well. Michael, the sales associate I worked with, went and transferred plates while I finalized my purchase with in. Everything moved efficiently as well. Michael, the sales associate I worked with, went and transferred plates while I finalized my purchase with a member of the finance team. Very smooth operation. More

Report | Print

The process for getting an estimate on a trade-in is flawed as I couldn't get even a ball-park idea of what they would pay me for a trade-in (just a verbal assurance that "I think we can do better than flawed as I couldn't get even a ball-park idea of what they would pay me for a trade-in (just a verbal assurance that "I think we can do better than that" when I told them the KBB and CarMax valuations) until day of pickup and then it was more than $1,400 under the lowest estimate. I would not have done a trade-in had I been provided the information. It felt like a bait and switch. Plus, there was a lack of explanation about the 2-year maintenance and add-on service plans ahead of time. Untimely information at the point of writing a very large check was stressful and not customer-oriented. It took three tries to get the final sales figures to be accurate. More

Report | Print