Michael Andrews

Dumitru did not sell but educated me about my car, its features, warranty options. One has to do a lot of homework to be fully informed, and I did not do my homework. Dumitru was very patient with me to m features, warranty options. One has to do a lot of homework to be fully informed, and I did not do my homework. Dumitru was very patient with me to make it truly unforgettable experience. I highly recommend him! More

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Hamid was a pleasure to work with, courtesy, Kind and caring! A true Gem! Love my new Mercedes, and will definitely recommend Hamid and Flagship Motors of Lynnfield to family and friends! caring! A true Gem! Love my new Mercedes, and will definitely recommend Hamid and Flagship Motors of Lynnfield to family and friends! More

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Dealing with Steve, Lawrence, and Gil was a pleasure the entire way.... they made my whole experience easy and pleasant, highly recommend all three!!! entire way.... they made my whole experience easy and pleasant, highly recommend all three!!! More

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All good! Provides all informations that I need. Very nice person. And not hard push sale. Provides all informations that I need. Very nice person. And not hard push sale. More

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Great dealership and Hamid Taghzouit is a phenomenal salesman. I bought two vehicles from him and he has been a great support with his expertise and advises. I would definitely recommend him to anybody salesman. I bought two vehicles from him and he has been a great support with his expertise and advises. I would definitely recommend him to anybody that wants to enter in the Mercedes world More

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Car salesman can be an awful experience. Not in this case Dumitru Marcu was outstanding. Answered all questions very helpful Not in this case Dumitru Marcu was outstanding. Answered all questions very helpful More

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Horrible service experience ! Got treated with no respect and denied service, because of personal reasons i believe, from the service director MICHAEL HANNAFIN! Horrible attitude Got treated with no respect and denied service, because of personal reasons i believe, from the service director MICHAEL HANNAFIN! Horrible attitude, 0 communication skills! He is a very rude person! I dont know what he has against me personally! Made me very uncomfortable and not welcome! I have bought more than 6 cars at this dealership and referred dozens of people there, not once he made me feel welcomed! Rude rude person! More

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I was turning in a leased vehicle and leasing a new one and everyone made it a seem less and pleasurable experience. and everyone made it a seem less and pleasurable experience. More

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Be honest, I was treated very well from the reception to last step by the financial manager Danielle! Also, I would like to thank the manager who welcomed me and spent some time with me, without forgetting last step by the financial manager Danielle! Also, I would like to thank the manager who welcomed me and spent some time with me, without forgetting Ana. Best wishes to the salesman Dumitru who got me there, without him, I would not go far. Great job by everyone please keep up the nice environment More

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Great customer services and very professional, the best dealer in north shore area Thanks for your help…. dealer in north shore area Thanks for your help…. More

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