Michael Ammerman
Michael Ammerman at Heritage Cadillac
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Michael Ammerman

Service Consulant

Heritage Cadillac

303 W Roosevelt Rd
Lombard, IL 60148

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4.5
80 Reviews
4.5

80 Reviews

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80 Reviews of Michael Ammerman

September 29, 2024

Dealership Rating
Employee Rating

I want take a moment to thank Mirta Guerrero and Cory Bakr for getting me to a 2021 Cadillac Escalade ESV.They are wonderful to work with.no pressure in buying from Heritage Cadillacof lombard,il. When i More

by mark rizzio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Burrell Henry, Kathleen Clapper, Cody Bakr , MIRTA GUERRERO

March 28, 2023

Dealership Rating
Employee Rating

Good service on a timely base with good accommodations while waiting. Need to improve cwash More

by Herb.b.re
Recommend Dealer
Yes
Mar 29, 2023

Heritage Cadillac responded

Herb, I'm happy to hear you liked your service experience. As part of our remodel the Carwash is scheduled for Maintenance and upgrades. Thank you again for your business! Daren Schaffert GSM

February 07, 2023

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Excellent Customer Service - great overall experience. Daren Schaffert is a great person to work with. More

by jmedina
Recommend Dealer
Yes

Other Employees Tagged: Daren Schaffert

January 06, 2023

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Employee Rating

Mike greeted me as I walked in the door and cared for my needs in a professional manner! Always a pleasure to visit the dealership. More

by Rfulton
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2023

Heritage Cadillac responded

Thank you for the nice review on Mike. We love working with Mike also!! Daren Schaffert GSM

December 05, 2022

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Great service, friendly and very helpful advisors. Service was performed in a timely fashion. Thank you More

by Mateusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Burrell Henry, Kathleen Clapper , Mark Brennan, Roger Fowler, Sylvester Adamczyk and Joseph Cilella

November 23, 2022

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Employee Rating

Everyone was very friendly. The service was good. The waiting room is clean and comfortable I could work with my pc comfortably during the service. More

by murase
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 22, 2022

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I was able to drop off my vehicle for repairs in the evening and it taken care of in the am. Michael Ammerman is the best. More

by dwham0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Clapper

October 27, 2022

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Employee Rating

Always a wonderful experience! I really appreciate the high level of professionalism, friendly service, and extra care. Consistently outstanding! More

by anderson623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Capps, Burrell Henry , Mary and others at the desk.

October 06, 2022

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Employee Rating

Efficient. Considerate. Courteous. Found ongoing problem overlooked by other dealership. Affordable. Recommended upgrades. Also, very helpful in discussing ne More

by Rldraine
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Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Brennan

September 28, 2022

Dealership Rating
Employee Rating

Very satisfied. Good work on my car. Thought price for one replacement tire For $370 was too much. Other than that, very happy. More

by mwostratzky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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