Mia Castle

I have been greatly pleased with my car buying experience with Mercedes-Benz dealership Mile-One in Annapolis, MD. Through the pleasant help of one of their online sales consultants, Mia Castle, I have been with Mercedes-Benz dealership Mile-One in Annapolis, MD. Through the pleasant help of one of their online sales consultants, Mia Castle, I have been successful in purchasing my new vehicle. It was a very good decision to have found a reputable dealership! More

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Mia Castle was amazing to work with! She made leasing my Mercedes-Benz such an easy and stress-free experience. From start to finish, she was professional, super knowledgeable, and genui She made leasing my Mercedes-Benz such an easy and stress-free experience. From start to finish, she was professional, super knowledgeable, and genuinely cared about making sure I got the best deal. She kept me updated every step of the way and handled everything smoothly, so I never had to worry. If you’re looking for someone who truly goes above and beyond, Mia is the one to call. I couldn’t recommend her more! More

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This is my 5th Mercedes I purchase from Annapolis Maryland. Mia was responsible for the smooth purchasing process of the 4th and 5th Mercedes. Mia is a true professional in all ways. Mia made sure ea Maryland. Mia was responsible for the smooth purchasing process of the 4th and 5th Mercedes. Mia is a true professional in all ways. Mia made sure each step of the process was very easy and simple leaving no stone unturned and for that I thank you Mia. I contacted Mia late Sunday evening 29 Dec through email telling her that I was interested in a certain vehicle within minutes she responded back stating that she could assist me and advise I come in the next day 30th Dec. She advised that she didn't come in until 1200 noon however would come in earlier is I need her to, I advise 1200 noon was okay. Mia knows the Merecedes brand inside and out each vehicle I purchased she walked me through all the operating procedures as if it was her own vehicle and that is a sign of a professional that has master her profession. In my opinion if Mia was in the military, she would have been given her own Command which correspond in the civilian world Manager or General Manager of a Mercedes dealership. I could go on and on bottom line a Super Outstanding Professional. I keep Mia contact information in my favorites. I will greatly refer my friend to come and see Mia for purchase of a Mercedes from Annaplois Mercedes. Thank You!! from a proud owner of an AMG CLE 53 Mercedes More

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I bought my 4th Mercedes Benz from MB Annapolis. Mia Castle provided the best and fastest service by far, compared to my prior experiences. She is excellent ! Mia Castle provided the best and fastest service by far, compared to my prior experiences. She is excellent ! More

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Awesome sales rep! I reached out to 5 dealers looking for a specific spec, before I left my desk Saturday afternoon she immediately called! All other dealers called the I reached out to 5 dealers looking for a specific spec, before I left my desk Saturday afternoon she immediately called! All other dealers called the next day or after, very professional and knew her stuff! She worked with me and made the transaction smooth, keep in mind I’m down south in Louisiana never met her in person, as I’m writing this review the G wagon is sitting in my garage! Love the car love the service! More

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"Mia was an absolute gem! She stepped right in and made sure I had everything I needed, going above and beyond to assist me. If I had to buy another car tomorrow, Mia would be She stepped right in and made sure I had everything I needed, going above and beyond to assist me. If I had to buy another car tomorrow, Mia would be my first call. It was truly a pleasure working with her, and I can't recommend her enough!" More

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Mia was awesome from beginning to end! She provided 4 options of the vehicles I liked and found me my dream vehicle. She was so kind, attentive and very informative with helping navigate m She provided 4 options of the vehicles I liked and found me my dream vehicle. She was so kind, attentive and very informative with helping navigate my new car. I’d recommend her 100x! Customer service was impeccable. More

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Let me begin by stating that this review is not a reflection of my salesperson but is strictly about Rori Brown. I have been waiting for a promised part for over three weeks, and unfortunately, Rori reflection of my salesperson but is strictly about Rori Brown. I have been waiting for a promised part for over three weeks, and unfortunately, Rori has neither returned my calls nor followed up. This lack of responsiveness is highly unprofessional. When I confronted him about the issue, he boasted about how highly he rates his own customer service—an attitude that only added to the frustration. If Rori’s name comes up in your deal, my advice is to run! More

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The best experience I’ve ever had at a dealership felt like home and more. Definitely would recommend. Mia is the sweetest person ever, I was at the dealership for a couple of hours but she made it feel l like home and more. Definitely would recommend. Mia is the sweetest person ever, I was at the dealership for a couple of hours but she made it feel like a few minutes because she gave us the best experience and made feel comfortable and confident. More

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If there were more than 5 stars to rate Mia, I would give them without a heart beat. She is absolutely hands down the best. I came in to trade in my Honda accord for a convertible C class. While she had othe them without a heart beat. She is absolutely hands down the best. I came in to trade in my Honda accord for a convertible C class. While she had other buyers calling her for that vehicle, she stuck to my side and got me my C class. She made the process so smooth and so easy to work with and definitely understands your situation. If you come to this dealership, just ask for Mia, you won’t regret it. More

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