Mia Castle

I bought my 4th Mercedes Benz from MB Annapolis. Mia Castle provided the best and fastest service by far, compared to my prior experiences. She is excellent ! Mia Castle provided the best and fastest service by far, compared to my prior experiences. She is excellent ! More

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Awesome sales rep! I reached out to 5 dealers looking for a specific spec, before I left my desk Saturday afternoon she immediately called! All other dealers called the I reached out to 5 dealers looking for a specific spec, before I left my desk Saturday afternoon she immediately called! All other dealers called the next day or after, very professional and knew her stuff! She worked with me and made the transaction smooth, keep in mind I’m down south in Louisiana never met her in person, as I’m writing this review the G wagon is sitting in my garage! Love the car love the service! More

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"Mia was an absolute gem! She stepped right in and made sure I had everything I needed, going above and beyond to assist me. If I had to buy another car tomorrow, Mia would be She stepped right in and made sure I had everything I needed, going above and beyond to assist me. If I had to buy another car tomorrow, Mia would be my first call. It was truly a pleasure working with her, and I can't recommend her enough!" More

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Mia was awesome from beginning to end! She provided 4 options of the vehicles I liked and found me my dream vehicle. She was so kind, attentive and very informative with helping navigate m She provided 4 options of the vehicles I liked and found me my dream vehicle. She was so kind, attentive and very informative with helping navigate my new car. I’d recommend her 100x! Customer service was impeccable. More

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Let me begin by stating that this review is not a reflection of my salesperson but is strictly about Rori Brown. I have been waiting for a promised part for over three weeks, and unfortunately, Rori reflection of my salesperson but is strictly about Rori Brown. I have been waiting for a promised part for over three weeks, and unfortunately, Rori has neither returned my calls nor followed up. This lack of responsiveness is highly unprofessional. When I confronted him about the issue, he boasted about how highly he rates his own customer service—an attitude that only added to the frustration. If Rori’s name comes up in your deal, my advice is to run! More

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Mia Castle is such a kind soul. She helped me and my husband find exactly what we were looking for in a vehicle. We were quite picky to say the least, but she still stuck by our sid She helped me and my husband find exactly what we were looking for in a vehicle. We were quite picky to say the least, but she still stuck by our sides and helped us along the way. Please come see Mia Castle if you're looking to purchase or lease a vehicle. You won't be disappointed! More

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This was my first time buying a new car and my experience was wonderful! Mia was the sweetest and most of all patient with my indecisiveness. You'll be in great hands if you choose to work with Mia! was wonderful! Mia was the sweetest and most of all patient with my indecisiveness. You'll be in great hands if you choose to work with Mia! More

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The best experience I’ve ever had at a dealership felt like home and more. Definitely would recommend. Mia is the sweetest person ever, I was at the dealership for a couple of hours but she made it feel l like home and more. Definitely would recommend. Mia is the sweetest person ever, I was at the dealership for a couple of hours but she made it feel like a few minutes because she gave us the best experience and made feel comfortable and confident. More

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I'm SO grateful to have met Mia Castle. She was so down to earth and wasn't pushy at all. I left with a big smile and a beautiful new car. She was so down to earth and wasn't pushy at all. I left with a big smile and a beautiful new car. More

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If there were more than 5 stars to rate Mia, I would give them without a heart beat. She is absolutely hands down the best. I came in to trade in my Honda accord for a convertible C class. While she had othe them without a heart beat. She is absolutely hands down the best. I came in to trade in my Honda accord for a convertible C class. While she had other buyers calling her for that vehicle, she stuck to my side and got me my C class. She made the process so smooth and so easy to work with and definitely understands your situation. If you come to this dealership, just ask for Mia, you won’t regret it. More

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