Mena Gad
Mena Gad at Herb Chambers Ford of Braintree

Mena Gad

Sales Manager

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

4.7
17 Reviews
4.7

17 Reviews

Write a Review

17 Reviews of Mena Gad

January 13, 2025

Dealership Rating
Employee Rating

Will never use them again. Dianne was particularly bad. Never returned calls when promised, causing me to have to rent a car because though she kept telling me that she will fi More

by Capricorn011746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 21, 2025

Herb Chambers Ford of Braintree responded

I'm concerned to see this review and would like the opportunity to get some additional details about your experience. We will address this feedback with the appropriate members of our team to ensure timely and thorough updates are being shared with our guests going forward. When you have a moment, would you please contact me directly? Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

October 06, 2024

Dealership Rating
Employee Rating

Very helpful staff, courteous. Explained everything but over everything and very nice people to talk to. More

by Paul.mcculley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain , Christopher

Oct 07, 2024

Herb Chambers Ford of Braintree responded

Paul, we're delighted to hear that our team at Herb Chambers Ford of Braintree provided you with such helpful and courteous service. Thank you for sharing your feedback!

May 21, 2024

Dealership Rating
Employee Rating

I have been going to Herb Chambers for about ten years now and have always had a pleasant experience. The customer service is top notch and they are always able to work with you. More

by Lau29cole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giselle, Youssef

May 21, 2024

Herb Chambers Ford of Braintree responded

We're grateful for your continued trust in Herb Chambers Ford of Braintree over the years! It's always our goal to provide top-notch customer service. Thanks for sharing your experience with us, and we look forward to serving you again soon!

November 01, 2023

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Employee Rating

Very accommodating, and polite. Made my experience even better. Quick service, Man of action. Thank you! More

by kenfren5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jillian McDermott, Chris Baron

Nov 01, 2023

Herb Chambers Ford of Braintree responded

Kenfren5, it's great to know that our team at Herb Chambers Ford of Braintree was able to provide you with a quick and accommodating service. We appreciate your kind words!

October 11, 2023

Dealership Rating
Employee Rating

Perfectly on everything good service good costumer service and the service was great also on time More

by ornelachris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis, Jessica Reed, Jack Nguyen, Adam Smith , Drew Bailey, Courtney Blundell, Eric Digirolamo, Jay Larkin, Paul Martin

Oct 11, 2023

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

July 14, 2023

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Employee Rating

Keith is awesome I recommend this dealership this is my 2nd car I've purchased More

by Jeffreyreyes95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain, Brandon Williams, Jessica Reed , Jillian McDermott, Keith Jafri

Jul 17, 2023

Herb Chambers Ford of Braintree responded

Congratulations! Thank you so much for your kind words and recommendation! We truly appreciate your continued trust in our dealership and are thrilled to have served you for the second time at Herb Chambers Ford of Braintree! We are delighted to know that we have met your expectations and that you consider Keith, one of our team members, as awesome. Safe travels!

May 30, 2023

Dealership Rating
Employee Rating

Frankie Santiago was a true professional, he treated us with courtesy and respect. Frankie answered all of our questions and guided us through the process without making us feel like we were being pushed More

by johnmcgman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Santiago: Five Stars

Jun 01, 2023

Herb Chambers Ford of Braintree responded

John, We are glad you found Frankie, Mena, and the team to be so helpful! We appreciate you taking the time to leave your kind words for us, and look forward to your next visit! Thank you! - Herb Chambers Ford of Braintree

May 30, 2023

johnmcgman responded

Thank you Frankie and Mena. It was a pleasure working with you!

February 14, 2023

Dealership Rating
Employee Rating

Nate and others were very professional and friendly. They had everything ready to go to make picking ip the new car as quick as possible. More

by Judson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Gamble , Courtney Blundell

Feb 14, 2023

Herb Chambers Ford of Braintree responded

This is great to hear, Judson! Thank you for being a loyal Herb Chambers Ford of Braintree customer! Nate and the team will see you next time!

November 01, 2022

Dealership Rating
Employee Rating

On time and very professional. I will be back for other service. Thank you service. More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Casey Metherall, Jessica Reed , Drew Bailey

Nov 02, 2022

Herb Chambers Ford of Braintree responded

Thanks for giving us the opportunity to earn your business, Barb! We appreciate your kind feedback and look forward to seeing you again next time here at Herb Chambers Ford of Braintree!

July 02, 2022

Dealership Rating
Employee Rating

Wicked awesome people at Herb Chambers Ford of Braintree. No high pressure sales, totally worked with me and put me in my new Ranger! Love it! ❤️ thank you Keith, meanie, Jessica and lisa!!! More

by Tracey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain, Jessica Reed , Keith Jafri

Jul 05, 2022

Herb Chambers Ford of Braintree responded

Congratulations on your new Ford Ranger, Tracey! Keith, meanie, Jessica, Lisa, and the whole team here at Herb Chambers Ford of Braintree appreciate your patronage and kind words!

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