Melvin Alston
Melvin Alston at Jim Hudson Lexus
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Melvin Alston

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
262 Reviews
4.9

262 Reviews

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262 Reviews of Melvin Alston

December 19, 2024

Dealership Rating
Employee Rating

I had an outstanding experience with the service at Jim Hudson, thanks to the exceptional care provided by Mr. Melvin and Mr. Reggie, exemplify the standard of excellence that sets Jim Hudson apart. Becaus More

by jdeberry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reginald Leslie

Dec 19, 2024

Jim Hudson Lexus responded

We're delighted to hear that Mr. Melvin and Mr. Reggie provided such exceptional service at Jim Hudson Lexus of Columbia! It's wonderful knowing their dedication has made a lasting impression on your experience with us. Thank you for recognizing our commitment to excellence!

December 18, 2024

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Very professional. Wait time was as prescribed. Waiting area was very clean and comfortable. Refreshments were a available. Mr. Melvin Alston was awesome. He exp More

by jannettewhittemore
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 18, 2024

Jim Hudson Lexus responded

Jannette, we're delighted to hear that Melvin and the team at Jim Hudson Lexus of Columbia provided you with an excellent experience! Thank you for sharing your positive feedback about our professional service and comfortable waiting area. Safe travels ahead!

December 08, 2024

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Have always had excellent experience with both sales and service. It was a pleasure to work with Melvin on December 5. More

by starrharvey318
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2024

Jim Hudson Lexus responded

Thank you for your feedback! We’re so glad to hear you've had excellent experiences with both sales and service at Jim Hudson Lexus. It’s great to know Melvin made your visit a pleasure. We appreciate your continued trust and look forward to assisting you again in the future!

December 06, 2024

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Very pleased with service. Howard Davis and Milton Alston were professional. Car was also cleaned. They picked up and return car in a timely manner! More

by llzarpentine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Howard Davis

Dec 09, 2024

Jim Hudson Lexus responded

Thank you for your wonderful review! We’re so glad to hear you were pleased with the service provided by Howard and Milton. It’s great to know that your car was taken care of and returned in a timely manner. We appreciate your feedback and look forward to serving you again in the future!

Dec 09, 2024

Jim Hudson Lexus responded

We're delighted to hear that Howard and Milton provided you with professional service at Jim Hudson Lexus of Columbia. It's great to know the car was cleaned and returned promptly as well. Thank you for sharing your experience!

November 16, 2024

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My experience with the entire dealership is outstanding and an above reproach compared to any others.Every aspect of my concerts was addressed with dignity and respect . I am thankful and grateful for the More

by carolyn.d.watson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Capers , Guy who assist with how to operate suv

Nov 18, 2024

Jim Hudson Lexus responded

Thank you for your kind words, Carolyn! We’re thrilled to hear that Terry and our team provided you with such an outstanding experience. Your satisfaction and trust mean the world to us, and we’re honored to have had the opportunity to assist you. We look forward to serving you again at Jim Hudson Lexus!

November 14, 2024

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Melvin provided exceptional customer service and extended a loaner vehicle when apparent backlog and delay of my vehicle maintenance and service More

by tonyaperry100
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2024

Jim Hudson Lexus responded

Thank you, Tonya! We’re glad Melvin could provide you with exceptional service and help make the maintenance process more convenient with a loaner vehicle. We appreciate you choosing Jim Hudson Lexus of Columbia and look forward to assisting you again!

November 14, 2024

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Melvin is the Best ! !! Always takes care of you!!! Always listen to your needs!!!Thanks More

by ronjenmil
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2024

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are delighted that you had such a positive experience with Melvin. See you next time!

Nov 14, 2024

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are delighted that you had such a positive experience with Melvin. See you next time!

November 07, 2024

Dealership Rating
Employee Rating

Always professional! Love Shaun because he is easy to work with in the service department and always takes great care of his customers! The only other person I would work More

by TheMrsMusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Best, Shaun Crosier, Tanner Carnes , Kimberly, she sets appointments for the service department

Nov 07, 2024

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Shaun and Tanner have been providing excellent service at Jim Hudson Lexus of Columbia. We appreciate your trust in us and look forward to continuing to take care of all your needs!

October 11, 2024

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Employee Rating

Excellent professional service. Advised what services would be provided and kept me updated as to the progress. More

by bbranham
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Jim Hudson Lexus responded

We're delighted to hear that you received excellent service and clear communication from our team at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

October 04, 2024

Dealership Rating
Employee Rating

My service advisor consistently gets the job done. My vehicle is always repaired correctly the first. I’ve never had to bring it back for a problem. I have complete confidence is Melvin Alston and Jim More

by I. B. Watchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Jim Hudson Lexus responded

We're delighted to hear that Melvin and the team at Jim Hudson Lexus of Columbia have earned your trust with their reliable service! Thank you for sharing your experience. We appreciate it!

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