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Melly Gil
Refer Me
50 Reviews
Dealership Experience
1 yr, 7 mos
Languages Spoken
English
Spanish
50 Reviews
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50 Reviews of Melly Gil
November 19, 2024
Good customer service, prompt and efficient. Happy that they keep thorough records of previous visits. Happy that they keep thorough records of previous visits. More
by lesterbg2012
Verified CustomerOther Employees Tagged: Stan Sterling
November 14, 2024
Hard to believe you now feel justified in charging 3% to use a credit card to pay after you charge so much to begin with. As usual my car was delayed most of the day because you were out of parts (battery) use a credit card to pay after you charge so much to begin with. As usual my car was delayed most of the day because you were out of parts (battery). My advisor was OK and tried to help but she is at the mercy of a lot of support personnel. More
by donrfisher
November 01, 2024
Family owed and operated by wonderfully friendly people that are a pleasure to deal with. A+ Service Department that are a pleasure to deal with. A+ Service Department More
by ELIMILLER
Other Employees Tagged: Chris King, Ron Austin, Richard Rivas, Sean Tisdale, Melissa Miller, Sergio Ron, Brandie Gil, Daniel Mejia
October 30, 2024
This recent service experience left me so very very disappointed! As if repairs at the dealership aren't pricey already, there was a sign informing me that I would be subject to an additional 3% charg disappointed! As if repairs at the dealership aren't pricey already, there was a sign informing me that I would be subject to an additional 3% charge if I chose to use a credit card! Could I have walked out and taken my business elsewhere? Absolutely.. maybe. I own a model that's somewhat unique (Chevy Volt) so finding an alternative place for service has been a bit challenging in my area (but you can be darn sure I'm going to try harder to find one)! I urge the dealership management to reconsider this practice. I know it has become the "fashionable" thing to do these days but I really feel the costs for accepting credit cards should be considered a cost of doing business, the way utilities, shop supplies and other related fees are. More
by bryan.tosi
October 30, 2024
Melly met us when bringing in our car for routine service. She is extremely pleasant to work with. She arranged for an Uber for me to return home and a new text when our car was ready for pickup an service. She is extremely pleasant to work with. She arranged for an Uber for me to return home and a new text when our car was ready for pickup and I was promptly picked up to return to Jessup for my car. She does a fantastic job of calling or texting if their is a problem or when the car is ready. She is a great asset to Jessup! More
by MSMITH89
October 28, 2024
Sean is always the best part of my service experience. He gets things done and always communicates what’s happening. He gets things done and always communicates what’s happening. More
by JPFORFRIENDS23
Other Employees Tagged: Ron Austin, Sean Tisdale
October 28, 2024
Good service advisors and always going above and beyond for there customers, Melissa and the staff are awesome for there customers, Melissa and the staff are awesome More
by vallero132001
Other Employees Tagged: Carlos Rodriguez, Nelson Noguera, Melissa Miller
October 22, 2024
Jessup Auto Plaza just provided another excellent service experience by taking care of my 2021 Chevy Silverado 2500 Truck with pending recalls, brake pads, discs and rotors. Stan Sterling service was above a experience by taking care of my 2021 Chevy Silverado 2500 Truck with pending recalls, brake pads, discs and rotors. Stan Sterling service was above and beyond what is expected of a service advisor, thank you Stan, appreciate your professionalism and prompt return of my vehicle. More
by tymur647
Other Employees Tagged: Stan Sterling, Sergio Ron, Brandie Gil
