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Melissa Tyler

Overview Reviews (376) Inventory (288)

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Melissa Tyler

Melissa Tyler | Page 22

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7

376 Reviews

Overview Reviews (376) Inventory (288)

Dealership Experience

8 yrs, 7 mos

Languages Spoken

English

4.7

376 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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376 Reviews of Melissa Tyler

April 14, 2023

Dealership Rating

Employee Rating

Being dealing with them for my car purchases and service for more than 15 years and are very reliable. Will recommend to anyone l know. for more than 15 years and are very reliable. Will recommend to anyone l know. More

by AKW49FR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

Apr 14, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 10, 2023

Dealership Rating

Employee Rating

Quick, friendly and fast service! I had both of my kids with me and we’d were in and out! I had both of my kids with me and we’d were in and out! More

by Lyndsey S.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

Apr 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 06, 2023

Dealership Rating

Employee Rating

The service was good, prompt and professional. They kept me up to date at all time regarding status of work being performed on the car. Would recommend to others They kept me up to date at all time regarding status of work being performed on the car. Would recommend to others More

by TC22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Gasiunas

Apr 07, 2023 -

DCH Wappingers Falls Toyota responded

It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 05, 2023

Dealership Rating

Employee Rating

The service was great, nice people and efficient. I would highly recommend them to friends and family. I would highly recommend them to friends and family. More

by Joseph

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

Apr 05, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 04, 2023

Dealership Rating

Employee Rating

Everyone is very friendly and good teamwork always. Even on the bad days… I like it Even on the bad days… I like it More

by kay

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daryl Callahan, Mary Berenguer, David Kolozy, Michael Newsham, Thomas Hackett, Ben Carlson, Jason Gasiunas, Mathew Rivera , Jennifer Korwatch

Apr 04, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 31, 2023

Dealership Rating

Employee Rating

You guys are always the best, super professional, and friendly, and aways on point!! Thank you. friendly, and aways on point!! Thank you. More

by PSANDOVALBAYON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 31, 2023

Dealership Rating

Employee Rating

\My service was for wheel rotation. It took 2.5 hours to do. That is very unacceptable to me. Mind you I thought I needed an oil change also. Nut i was informed that I did not at this t It took 2.5 hours to do. That is very unacceptable to me. Mind you I thought I needed an oil change also. Nut i was informed that I did not at this time. Can you imagine how long I would have been there. More

by BillyAlex4614

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

Apr 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

March 30, 2023

Dealership Rating

Employee Rating

Everything I needed repaired was taken care of with kindness. Thank you for your service. kindness. Thank you for your service. More

by mlpryor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

Mar 31, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know our team could assist you and provide you with great service.

March 30, 2023

Dealership Rating

Employee Rating

Great service and a wonderful personal very efficient,l recommend that company to my family and friends. recommend that company to my family and friends. More

by Ramon mejia

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

Mar 31, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

Apr 04, 2023 -

Ramon mejia responded

You welcome

March 30, 2023

Dealership Rating

Employee Rating

Good but they lost my prescription glasses for driving. But good service plus up to date But good service plus up to date More

by EVETT_D

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Ben Carlson, Mathew Rivera

Apr 04, 2023 -

DCH Wappingers Falls Toyota responded

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