Melissa Salgado
Melissa Salgado at Volkswagen of Downtown Chicago
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Melissa Salgado

Sales Associate

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.9
12 Reviews

Dealership Experience

6 mos

Languages Spoken

English English

Spanish Spanish

4.9

12 Reviews

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12 Reviews of Melissa Salgado

April 01, 2025

Dealership Rating
Employee Rating

Melissa- absolutely the kindest souls in the building along with the rest of the team. This was my first time financing and she walked me through everything, gave me advice, listened to me and catered to More

by Jordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2025

Volkswagen of Downtown Chicago responded

Thank you for your heartfelt review, Jordan! We're so glad Melissa could guide you through your first financing experience and help you find the car of your dreams. It’s great to hear how she went above and beyond to make the process smoother for you. We appreciate you sharing your experience and look forward to seeing you again soon! Enjoy your new ride as a proud VW girlie!

March 27, 2025

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Employee Rating

It was late at night but Melissa was efficient and helpful throughout the whole process, helping my son and I be in and out with a new car! she was kind to both of us and I will definitely recommend h More

by lisa8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Baha Yer

Mar 27, 2025

Volkswagen of Downtown Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

March 25, 2025

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Employee Rating

Vehicle was nice. I was not happy that they charged nearly $1000 dealer inspection fee plus nearly $1000 manditory warrenty. I also had to take car to shop immediately More

by KFAYAS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 25, 2025

Volkswagen of Downtown Chicago responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 24, 2025

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Employee Rating

Really professional and efficient service! Melissa was the best and guided us through the process of buying our car! More

by kriztian.r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Volkswagen of Downtown Chicago responded

Thank you, Kriztian, for your business and this review. We're happy to hear that Melissa and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 18, 2025

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Employee Rating

Melissa one of the sales people was very kind and welcoming. She went out of her way to make sure I was being helped by service even though I wasn’t there to buy a car. It makes people like her make More

by saralandry807
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Sara, and look forward to your next visit.

March 15, 2025

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Employee Rating

Very clean establishment and the front desk receptionist was amazing! I was overwhelmed with my toddler and Melissa was beyond helpful and understanding! I appreciate her taking the time to explain most of More

by Hkalynn07
Recommend Dealer
Yes
Mar 17, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words for Melissa and the team, and for taking the time to leave us this wonderful feedback!

March 14, 2025

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Employee Rating

Jimmy and Davis were phenomenal in the selling of our car. will be recommending them. More

by SHAWN G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out, Shawn. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

March 14, 2025

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Employee Rating

Didn't have the car I wanted initially But the Team manged to get me a Good deal on a Vehicle that got my interest in person once I saw it. It was a 2022 Volkswagen Atlas cross sport Sel premium whi More

by shuanshelby31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Cesario, Baha Yer

Mar 14, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience! We're thrilled that our team was able to find a vehicle that fit your needs and interests. It's great to hear that you're excited about your new 2022 Volkswagen Atlas Cross Sport and the start of your relationship with the Volkswagen family. We look forward to assisting you in the future!

March 13, 2025

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Employee Rating

Melissa was very helpful and kind. I felt in control but also that she was helping me along the way. I went in knowing what I wanted and the whole process was 2 hours maybe. More

by becca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett

Mar 14, 2025

Volkswagen of Downtown Chicago responded

Thank you for your review! We're glad to hear that Melissa provided you with great service and helped make the process smooth and efficient. We appreciate your feedback and look forward to assisting you again in the future!

March 13, 2025

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Employee Rating

Everyone was very friendly and we are happy with the service. I would recommend to friends. More

by Pahola Soriano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to leave us a five-star rating. We're happy to hear it went well and truly appreciate your feedback. Thank you for your business, Pahola.

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