Melissa Prochnow
Business Development Manager
Land Rover Sudbury
83 Boston Post Rd
Sudbury, MA 01776
20 Reviews
Write a ReviewDealership Experience
5 yrs, 2 mos
Industry Experience
17 yrs, 7 mos
Languages Spoken
English
20 Reviews of Melissa Prochnow
December 06, 2024
Matt is a great sales representative. He’s knowledgeable, professional and proactively keeps me informed. I have been lucky to have had Matt be the person that I have bought two new vehic He’s knowledgeable, professional and proactively keeps me informed. I have been lucky to have had Matt be the person that I have bought two new vehicles from in the past five years. More
Other Employees Tagged: Matthew Phillips, Zashary Santiago, Ricky Pereira-Santos
May 08, 2024
Awesome experience. Everyone is so kind. Used vehicle purchase was quick, easy, efficient, and timely. Everyone is so kind. Used vehicle purchase was quick, easy, efficient, and timely. More
Other Employees Tagged: Zashary Santiago, Tom Caswell, Ricky Pereira-Santos , Sulmarys Cruzado, Christopher Sorensen
April 30, 2024
Horrible Service General Manager Luiz is one of the worst I’ve ever met their lack of communication and attention to customer care is unbelievable 👎🏻 I’ve ever met their lack of communication and attention to customer care is unbelievable 👎🏻 More
Other Employees Tagged: Luiz Augusto Angelo, Neil Fishbone, Bobby Wendler, Zashary Santiago, Ricky Pereira-Santos , Craig Caisse negative stars
January 30, 2024
From start to finish, Manny was great to work with! Excellent communication, very knowledgeable, efficient and most importantly - personable. Thanks, Manny! Excellent communication, very knowledgeable, efficient and most importantly - personable. Thanks, Manny! More
Other Employees Tagged: Manny Diaz
December 31, 2023
Amr was great, so was Lawrence. Easy from start to finish. This was our second vehicle purchased here and we will continue to do business. Easy from start to finish. This was our second vehicle purchased here and we will continue to do business. More
Other Employees Tagged: Lawrence Blaushield, Amr Eissa
December 01, 2023
The service at this LR Sudbury location is the best in MA. Staff is courteous, thoughtful & meticulous. Although I don’t want to have my car in the service department, I love seeing the staff!! MA. Staff is courteous, thoughtful & meticulous. Although I don’t want to have my car in the service department, I love seeing the staff!! More
Other Employees Tagged: Bobby Wendler , Tyler Albano, Aya Badreddine, Jonathan Lorizio, George Patsouri, Bryson Paulding, Caleb Skoglund, Ann in service
November 25, 2023
I had an incredibly disappointing experience with Land Rover Sudbury. They approached me, expressing interest in my car and even providing a seemingly high offer. However, this turned out to be misleadin Rover Sudbury. They approached me, expressing interest in my car and even providing a seemingly high offer. However, this turned out to be misleading. After making a 50-minute drive each way, they checked my car without notifying me first and reduced the offered price by $4,000, citing a minor dent. This aggressive tactic felt like a bait-and-switch, and the overall service was unprofessional. I strongly caution against engaging with them. More
Other Employees Tagged: Luiz Augusto Angelo
November 16, 2023
Kudos to Melissa, Lawrence & Tom in sales. Zash in Finance. Aya and Bryson in Service. Thanks for the new Defender. David in RI. Zash in Finance. Aya and Bryson in Service. Thanks for the new Defender. David in RI. More
Other Employees Tagged: Zashary Santiago, Tom Caswell , Aya Badreddine, Lawrence Blaushield, Bryson Paulding
April 07, 2023
It was our second experience buying a Range Rover but the first one with Manny. Manny is great, make everything easier by being very kind and giving us all the necessary information and going beyond we could first one with Manny. Manny is great, make everything easier by being very kind and giving us all the necessary information and going beyond we could expect in a car purchase. We will for sure go back and deal with Manny in our next purchase! More
Other Employees Tagged: Zashary Santiago , Manny Diaz, Nicholas Kszepka
March 27, 2023
It’s very professional people and easy to approach for any questions It’s very helpful to meet your request any questions It’s very helpful to meet your request More
Other Employees Tagged: Luiz Augusto Angelo , Lawrence Blaushield, Amr Eissa, Bryson Paulding, Ryan Yeomans, George