Melissa Ortiz

Melissa and your service crew did a great job. I was in and out within an hour and a half. Again, great job. I was in and out within an hour and a half. Again, great job. More

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Satisfied with their work even when 3 recalls of very short time done at the same time short time done at the same time More

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Purchased a used car from them a couple of weeks ago and the process was fast and easy, a few days later however the check engine light came on and I called the dealer and they told me to bring it back asap the process was fast and easy, a few days later however the check engine light came on and I called the dealer and they told me to bring it back asap. I brought it in and was assisted by Michael Ehrichs of the service department and he got the car with the mechanic made sire I got a ride back to my residence and kept me in the loop on timeframe to fix the car. When the car was ready he sent a driver to pick me up and made sure I was satisfied with the work that was done at no cost. I appreciate the effort put into making sure I was a satisfied customer! More

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Always receive good service from the service department. Will keep servicing my Volkswagen here as long as I have my car. Will keep servicing my Volkswagen here as long as I have my car. More

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I was very pleased with the service and the promptness of Lewisville Volkswagen as usual. I would recommend them to anyone! Lewisville Volkswagen as usual. I would recommend them to anyone! More

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Service was top tier and elite from the Service Advisor Mr. Tim providing expert level knowledge and advice along the service team making the appointment a great smooth experience. And the technician Mr. A Mr. Tim providing expert level knowledge and advice along the service team making the appointment a great smooth experience. And the technician Mr. Austin with an extremely helpful video walkthrough of the service that was being completed and with valuable knowledge about vehicle maintenance that was easy to understand and follow. Great experience More

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Excellent service center. Professional, prompt and friendly. Truthful assessments of your vehicle. Price efficient and no unnecessary repairs or costs. I trust them and will c Professional, prompt and friendly. Truthful assessments of your vehicle. Price efficient and no unnecessary repairs or costs. I trust them and will continue to give them my business. More

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Always excellent service and they are willing to squeeze you in last minute. Knowledgeable staff and technicians you in last minute. Knowledgeable staff and technicians More

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I have another great experience with Louisville VW staffs. They maximize my expectations. Especial Thanks to Melissa always keeps her promise & the mechanic Malik explaining clearly with details vide staffs. They maximize my expectations. Especial Thanks to Melissa always keeps her promise & the mechanic Malik explaining clearly with details video, they made my expectations above & beyond. Thank you both. More

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Excellent place for the vehicle service. They did an excellent job on my car. Highly recommend this dealership for car service. They did an excellent job on my car. Highly recommend this dealership for car service. More

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