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Melissa McElwee
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Melissa McElwee
Assistant Service Manager
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
708 Reviews
Dealership Experience
8 yrs, 2 mos
Industry Experience
14 yrs, 4 mos
Languages Spoken
English
708 Reviews
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708 Reviews of Melissa McElwee
February 01, 2025
There is plenty of inventory, treated with kindness and respect, & staff are true Subaru enthusiasts 👍 respect, & staff are true Subaru enthusiasts 👍 More
by Ptango214
Other Employees Tagged: Mary Thompson, Joseph Cascio
January 31, 2025
Sales and service experience has been excellent in every way and we couldn’t be more pleased. way and we couldn’t be more pleased. More
by w.kussmaul
Verified CustomerOther Employees Tagged: Maddy Davis, Tim Raysor, Julian Caraballo
January 24, 2025
Had my vehicle in for a repair that I felt Subaru Corporate should have handled but Bill in working with Mark (Service Mgr) and Moe (Sales Director) found a way to make the repair and absorbed the co Corporate should have handled but Bill in working with Mark (Service Mgr) and Moe (Sales Director) found a way to make the repair and absorbed the cost associated. All 3 individuals are extremely professional and customer focused! I have no desire to shop anywhere else because of Bill, Moe and Mark. More
by NORRIS76
Other Employees Tagged: Moe Laraki, Bill Still, Mark Rodgers
August 07, 2024
Melissa has handled my service conversations on the past few service visits (all routine). She's a great representative of the high-quality service I always get at Concordville Subaru. She explained the wo few service visits (all routine). She's a great representative of the high-quality service I always get at Concordville Subaru. She explained the work being done without pressured "upselling" and kept me well informed as to progress. I was having a bad day on the last visit and made that known, she set aside our "car talk" and related to me as a human being and I left feeling better. I didn't buy my car at this dealership but based on the exceptional service I get here, I will be buying my next one here. More
by babirmingham
August 04, 2024
This is a beautiful dealership. I reached out to Mary as a repeat customer and was treated as though I purchased my car here, even better. Mary, Mel and Matthew went beyond what any I reached out to Mary as a repeat customer and was treated as though I purchased my car here, even better. Mary, Mel and Matthew went beyond what anyone could expect to earn my future business. I also met Joel who was happy to direct me where I needed to go. More
by soon to be in a z
Other Employees Tagged: Matthew Carpenter, Mary Thompson, Joel Johnston , Larry (Parts)
April 25, 2024
Great people and very helpful. Everyone was so nice. I got a great deal on my vehicle Everyone was so nice. I got a great deal on my vehicle More
by mikealvisi
Other Employees Tagged: Khaled Malik, Craig Reichert, John Shields, Maddy Davis, Tim Raysor, Mark Rodgers, Michael Gallagher, Matthew Carpenter , Mathew Poake, Mike Alvisi is a great tech
March 12, 2024
Anthony was easy to work with. The 1st car wasn't satisfactory, thankfully there was another available that we could work with. The 1st car wasn't satisfactory, thankfully there was another available that we could work with. More
by LVB
Other Employees Tagged: Anthony Cappello
March 09, 2024
What a great expierence working with Nathalie at Concordville Subaru! She made the entire car buying process, from start to finish, so easy and a blast! She answered every one of our questions with Concordville Subaru! She made the entire car buying process, from start to finish, so easy and a blast! She answered every one of our questions with confidence and very knowledgeablely! She wasn't pushy and we never felt rushed in making any decisions. We felt like friends from minute one, which truly made this entire expierence fantastic. We would 100% recommend her and the dealership to anyone who is looking to purchase a car in the near future! More
by Meghan Draper
Other Employees Tagged: John Shields, John Brennan, Keith Hawk, Keith Aigeltinger, Nathalie Larrea , Stephanie Kruger
December 05, 2023
We had a great experience at Concordville Subaru buying a used Honda Pilot. There were some issues with the windshield that we identified before buying the car and they promised to fix them. All seemed fine used Honda Pilot. There were some issues with the windshield that we identified before buying the car and they promised to fix them. All seemed fine when we picked the car up, but a leak developed and without hesitation they took care of it and made it right without any hassle. More
by DanH
Other Employees Tagged: Anthony Cappello, Tim Raysor
November 10, 2023
Everyone at Concordville Subaru was very easy to work with. The salesman Matt was personable, knowledgeable, friendly, and not pushy. He listened to what we wanted and was very helpful. I spoke with Mel with. The salesman Matt was personable, knowledgeable, friendly, and not pushy. He listened to what we wanted and was very helpful. I spoke with Melissa multiple times, and the customer service that I received was phenomenal. We are very pleased with our purchase & would definitely buy a car from them again. Concordville Subaru really stands behind their vehicles More
by JULIZMOMMA2811
Other Employees Tagged: Tim Raysor, Matt Fitzgerald, Michael Clay
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