Melissa McElwee

Everyone is is up beat and helpful. I was guided through the process each way. I never felt stupid asking questions. And I was able to ask questions not related to the service issue. I was guided through the process each way. I never felt stupid asking questions. And I was able to ask questions not related to the service issue. More

by denisebunne Verified Customer Verified Customer

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Bob was great. He is very low pressure yet it’s evident that he loves Subarus. He is very low pressure yet it’s evident that he loves Subarus. More

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I have been dealing with Concordville Subaru for many, many years. Dealing with Jill & Mo is always a pleasure. I feel safe working with them. I have a dealership just a mile from me, yet I continue to many years. Dealing with Jill & Mo is always a pleasure. I feel safe working with them. I have a dealership just a mile from me, yet I continue to go to Concordville Subaru for all our vehicles. The tradition continues with my grandsons. More

by donnam1208 Verified Customer Verified Customer

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Melissa is the best! Friendly, knowledgeable and really cares about taking care of your car. I recommend her to all my friends and family. Friendly, knowledgeable and really cares about taking care of your car. I recommend her to all my friends and family. More

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There is plenty of inventory, treated with kindness and respect, & staff are true Subaru enthusiasts 👍 respect, & staff are true Subaru enthusiasts 👍 More

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Sales and service experience has been excellent in every way and we couldn’t be more pleased. way and we couldn’t be more pleased. More

by w.kussmaul Verified Customer Verified Customer

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Had my vehicle in for a repair that I felt Subaru Corporate should have handled but Bill in working with Mark (Service Mgr) and Moe (Sales Director) found a way to make the repair and absorbed the co Corporate should have handled but Bill in working with Mark (Service Mgr) and Moe (Sales Director) found a way to make the repair and absorbed the cost associated. All 3 individuals are extremely professional and customer focused! I have no desire to shop anywhere else because of Bill, Moe and Mark. More

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Melissa has handled my service conversations on the past few service visits (all routine). She's a great representative of the high-quality service I always get at Concordville Subaru. She explained the wo few service visits (all routine). She's a great representative of the high-quality service I always get at Concordville Subaru. She explained the work being done without pressured "upselling" and kept me well informed as to progress. I was having a bad day on the last visit and made that known, she set aside our "car talk" and related to me as a human being and I left feeling better. I didn't buy my car at this dealership but based on the exceptional service I get here, I will be buying my next one here. More

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This is a beautiful dealership. I reached out to Mary as a repeat customer and was treated as though I purchased my car here, even better. Mary, Mel and Matthew went beyond what any I reached out to Mary as a repeat customer and was treated as though I purchased my car here, even better. Mary, Mel and Matthew went beyond what anyone could expect to earn my future business. I also met Joel who was happy to direct me where I needed to go. More

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Great people and very helpful. Everyone was so nice. I got a great deal on my vehicle Everyone was so nice. I got a great deal on my vehicle More

by mikealvisi Verified Customer Verified Customer

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