Melissa Louissaint

Melissa was wonderful from start to finish. She didn't have the model/trim I was after in stock at the moment. She showed me her price on a vehicle in transit that matched my wants. She actuall She didn't have the model/trim I was after in stock at the moment. She showed me her price on a vehicle in transit that matched my wants. She actually encouraged me to shop around as she was confident in her pricing. I did just that and went back to Melissa who in fact had the best price. She kept me up to date on the status of the incoming vehicle and the final transaction was seamless. No games played. Straight forward and easy to deal with. Will be back. More

by liccardom Verified Customer Verified Customer

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Melissa was very easy to work with and she was accommodating. She got me a car that was not in their lot and made sure I close on the deal before year end. I gave a dealer a 4 star because I don't accommodating. She got me a car that was not in their lot and made sure I close on the deal before year end. I gave a dealer a 4 star because I don't appreciate the finance team being intimidating to try to sell you extra insurance and an extended warranty. If it's, one thing that attracts us to the Toyota brand is it's reliability. If they need to sell extras there are far better ways to do so. Thank you anyways to the whole team!! More

by FH Verified Customer Verified Customer

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Great service overall. Easy appointment scheduling and they always explain in detail what the car needs. Easy appointment scheduling and they always explain in detail what the car needs. More

by KARIDEJESUS Verified Customer Verified Customer

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Very good and very professional. It’s very consistent when I bring my Toyota to Hackensack.Well done..!! It’s very consistent when I bring my Toyota to Hackensack.Well done..!! More

by WAGSTHEDOG1 Verified Customer Verified Customer

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They were very fair, no hidden fees like you get with some other dealerships. Overall a very good experience. some other dealerships. Overall a very good experience. More

by ken930f Verified Customer Verified Customer

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Melissa was amazing. She has me in and out and was so happy for me. Her energy was great and she was so encouraging! I will definitely be recommending her to others! She has me in and out and was so happy for me. Her energy was great and she was so encouraging! I will definitely be recommending her to others! More

by KAILAH Verified Customer Verified Customer

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I would return to dealership again in the future. I liked the way you pull right in and everything runs smooth and efficiently. Dropped my car off and was called when it was ready for pickup which I liked the way you pull right in and everything runs smooth and efficiently. Dropped my car off and was called when it was ready for pickup which ran just as smoothly. Customer service was okay. More

by CORRINEBUIRKLE Verified Customer Verified Customer

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This is the third Toyota we purchased with Melissa. It’s always easy and we love dealing with her joyful spirit. Thank you! It’s always easy and we love dealing with her joyful spirit. Thank you! More

by Eshap77 Verified Customer Verified Customer

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Melissa is the best! She is a great communicator and remembered details about me weeks after our first meeting. Really great experience! She is a great communicator and remembered details about me weeks after our first meeting. Really great experience! More

by RMCABANA Verified Customer Verified Customer

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Thanks to Melissa, Michael and Chris for getting me up and running. Actually up and charging, 👏👏👏🤣 and running. Actually up and charging, 👏👏👏🤣 More

by DIANER1128 Verified Customer Verified Customer

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