Melissa Louissaint
Melissa Louissaint at Toyota of Hackensack
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Melissa Louissaint

Sales and Leasing

Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

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4.7
166 Reviews

I'm the proud Wife of a Veteran and have helped several vets in the past. I take pride in my patience with my clients and work the Best Deal possible for them.

Dealership Experience

11 yrs, 8 mos

Industry Experience

22 yrs

Specialties & Trainings

Product Specialist

4.7

166 Reviews

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166 Reviews of Melissa Louissaint

December 08, 2024

Dealership Rating
Employee Rating

Melissa was amazing. She has me in and out and was so happy for me. Her energy was great and she was so encouraging! I will definitely be recommending her to others! More

by KAILAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 02, 2024

Dealership Rating
Employee Rating

I would return to dealership again in the future. I liked the way you pull right in and everything runs smooth and efficiently. Dropped my car off and was called when it was ready for pickup which More

by CORRINEBUIRKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Park, Bob Giordano

October 30, 2024

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Employee Rating

This is the third Toyota we purchased with Melissa. It’s always easy and we love dealing with her joyful spirit. Thank you! More

by Eshap77
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Paulo Almeida, Diana Carella

September 29, 2024

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Employee Rating

Melissa is the best! She is a great communicator and remembered details about me weeks after our first meeting. Really great experience! More

by RMCABANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 04, 2024

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Thanks to Melissa, Michael and Chris for getting me up and running. Actually up and charging, 👏👏👏🤣 More

by DIANER1128
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael. Chris

August 31, 2024

Dealership Rating
Employee Rating

John (J-R) the salesman treated me well, sold me the car I was looking for, at a good price, a bit less than advertised, and helped me get it financed, registered, & insured, and i drove it away within 3 More

by MKORTJOHN
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

July 06, 2024

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Brought a 2018 Toyota Camry yesterday and everything was great. The sales person Melissa was amazing and extremely helpful. Definitely recommend her to everyone who’s looking for a car. More

by SLAVIKV89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2024

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Melissa was amazing! We appreciate your business! Enjoy your new purchase!

June 16, 2024

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Employee Rating

Salesman were friendly and helpful, I had some many questions and they answered them all. Good price on the RAV4, made this car purchase stress free. Thank you. More

by bear44cat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2024

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the sales staff were friendly, helpful and most importantly answered all your questions. Thank you for your business! Enjoy your new purchase!

May 10, 2024

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Employee Rating

Melissa was very attentive to us as customers. She made sure the process was smooth More

by WARRENHENRY127
Recommend Dealer
Yes
May 12, 2024

Toyota of Hackensack responded

Thank you for your feedback. We are glad to hear that Melissa was both attentive and made the process uneventful as possible. We appreciate your business! Enjoy your new purchase!

April 26, 2024

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Employee Rating

Purchase process itself was easy and painless, no complaints there. Melissa the salesperson was great to work with. However, a week after having the vehicle I noticed a small crack in passenger windo More

by JOLEJAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 26, 2024

Toyota of Hackensack responded

Thank you for your feedback. Unfortunately, if you had the vehicle for one week there is no way to pinpoint that the crack was there at time of delivery. The crack could have happened at anytime over the course of the week. Based on the estimated repair costs of $750, this does not sound like a small crack. This sounds more like the replacement of an entire window with labor. A crack that requires the replacement of the window would have been clearly visible at time of delivery. Yes, we understand that taking a new vehicle and having to repair something is not ideal, but these things can happen at any given time. We do appreciate that you allowed us the opportunity to sell you a new vehicle and appreciate your business.

Apr 26, 2024

JOLEJAR responded

This was a crack the size of a quarter that grew while waiting for a call back from a "service manager" that never came.

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