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Melissa LeBran
966 Reviews
BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
15 yrs
Industry Experience
30 yrs, 1 mo
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
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966 Reviews of Melissa LeBran
Verified Customer
January 04, 2023
I would recommend them to other’s. They did an amazing job, and had Very good customer service skills They did an amazing job, and had Very good customer service skills More
by kandicenayes
Other Employees Tagged: Jamie Vasquez , Eric Eric, Cree Lyons
December 29, 2022
I feel tricked. Upon my original’s inspection, my vehicle was diagnosed with a transmission module problem. I asked the service engineer if he was sure that the modu Upon my original’s inspection, my vehicle was diagnosed with a transmission module problem. I asked the service engineer if he was sure that the module was the only problem with the transmission. When driving my car, I could tell there was an issue with my clutch, But I was told that the transmission module was the only problem . I went to six months waiting for the transmission module to arrive at the store while also continuing to damage my clutch even more, so once my module was replaced my vehicle continued to malfunction when I could have gotten my clutch fixed months ago, as opposed to being informed once my transmission module was fixed. I feel tricked because I was slapped with an extra $3600 estimate for clutch repair(which is an accurate estimate) when I could have gotten my vehicle(the clutch) serviced months ago before the clutch continued to become more damaged. More
by Nigel D
Other Employees Tagged: Eric Eric
December 27, 2022
Kept me informed on what was going on with my truck will ref others to them ref others to them More
by wilton.martin
Other Employees Tagged: Jillian Stanford
December 23, 2022
I have been a customer of Sutton Ford for over 20 years. I have my vehicles serviced here and I am very satisfied. The staff is very friendly as well and that’s why I keep coming back! 😃 I have my vehicles serviced here and I am very satisfied. The staff is very friendly as well and that’s why I keep coming back! 😃 More
by reginald_wiggins
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Jessica in quick lane recently!
December 22, 2022
Service was scheduled quickly and ride home and pick up was very nice very happy with Sutton Ford! was very nice very happy with Sutton Ford! More
by beaandjavi
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach
December 14, 2022
I have had a mutual consumer/business rewarding relationship with Sutton Ford for many years and have always been satisfied with the personal and honesty of car care I get. relationship with Sutton Ford for many years and have always been satisfied with the personal and honesty of car care I get. More
by Linda and Mark Scheel
Other Employees Tagged: Nate Sutton, Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik
December 12, 2022
Great customer service, I would recommend me to my family and friends I am Very satisfied. and friends I am Very satisfied. More
by kandicenayes
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach
