Melissa Gautreaux

I have been in the market for a new vehicle for quite some time, but due to circumstances with my trade in vehicle, no matter where I went… the deal made no sense. I reached out to Brad & Melissa at P some time, but due to circumstances with my trade in vehicle, no matter where I went… the deal made no sense. I reached out to Brad & Melissa at Pat Lobb on a whim thinking I had nothing to lose but a little bit of time. Boy was I wrong! Melissa took her time to figure out what exactly I was wanted and was wanting to accomplish. She walked me through multiple options and pointed out the pros and cons of each. She wasn’t pushy or dismissive of what was important to me. After looking at multiple vehicles, we found “the one”. It was a vehicle that I had been hundreds of dollars monthly away from purchasing at other dealerships… Brad and Melissa then did something that has never happened in my 15 years of car buying… the FIRST deal presented made sense and accomplished what I wanted. I didn't have to go through hours going back and forth to end up there. Quit wasting your time at other dealerships and buy your next car at Pat Lobb from Brad & Melissa! More

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Melisa wad very nice and helpful, thank you so much! My very fist car purchase! My very fist car purchase! More

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Melissa Gautreaux was the best to work with. Started right when we set foot on the dealership lot. While I was a little standoffish, she was very calm, and gave us our space. Her demeaner was ca Started right when we set foot on the dealership lot. While I was a little standoffish, she was very calm, and gave us our space. Her demeaner was calm, and soft spoken and that showed that she valued us as customers. Once we selected the vehicle, she was quick to get us a test drive and move forward in the selling process. Due to us wanting the best payment options and a certain monthly payment, she made numerous trips back and forth to see her manager. When the price was finally settled, she was able to get John Fulgoni from finance almost immediately to complete the sale. Working with these two was a joy. Both were very personable and not pushy when it came to add-ons. I would highly recommend this dealership and these two extraordinary people who made the sales process a great one for us. Thanks again, Adam and Melissa Knapp. More

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Melissa worked with us to find a car that was the right one. She was knowledgeable, friendly, and a joy to work with! She trudged through the rain to locate specific cars to test drive and was very patient one. She was knowledgeable, friendly, and a joy to work with! She trudged through the rain to locate specific cars to test drive and was very patient! The process has been easy! More

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Dealership was very clean and inviting. I wad met by Melissa a very friendly face and hard worker. She worked very hard to get me the best deal. She has stayed in touch and followed up I wad met by Melissa a very friendly face and hard worker. She worked very hard to get me the best deal. She has stayed in touch and followed up with me to make sure I understood how everything on my new Highlander operates. Thank you More

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Working with Frank and Melissa was a breeze. I visited three other dealers while shopping and told Frank that I was exhausted from negotiating that evening, so I wanted to get his final and bes I visited three other dealers while shopping and told Frank that I was exhausted from negotiating that evening, so I wanted to get his final and best offer. I got the quote and went to a competitor to check once more. The competitor said to go with Toyota's offer. Needless to say, we returned and closed the deal with Melissa and Frank. Finance was also very smooth with the standard extended warranty offers. We were in and out for the closing in an hour. More

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Robert and Melissa were very helpful and informative. Great staff at Pat Lobb Toyota of McKinney. Great staff at Pat Lobb Toyota of McKinney. More

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Melissa Gautreaux absolutely MADE buying a car a wonderful experience. She was easy to work with, communicate with, and she made sure I was able to get exactly the car I wanted. I would recommen wonderful experience. She was easy to work with, communicate with, and she made sure I was able to get exactly the car I wanted. I would recommend Melissa to anyone who wants a positive experience at a dealership, but especially to first time buyers and women who have been struggling to find an experience they feel comfortable with. I highly recommend Melissa! No one has compared to the care, efficiency, and respect in which Melissa has for her customers. She also placed me with Hasan in financing who was wonderful to work with. He made the process smooth and efficient. You could tell he cared about me as an individual more than just his sale. He worked with me to get the best deal he could. I am so thankful and grateful to both Melissa and Hasan for a positive, painless, and overall wonderful first time buying experience! More

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Bought a used car 3 weeks ago, had to return for service, all is good so far. all is good so far. More

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This dealership was fabulous. Melissa was fabulous. Of course never have dealt with a woman before but I can tell you she was excellent, made you feel comfortable and not intimi Melissa was fabulous. Of course never have dealt with a woman before but I can tell you she was excellent, made you feel comfortable and not intimidated. She was very serving in making sure you were comfortable with each different car I looked at and drove. She just kept her cool while I couldn’t make up my mind. She wasn’t pushy but wanted me to make the best decision for me. Enjoyed meeting her and definitely you need to hire more women to sell cars! More

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