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Melissa Cates
268 Reviews
268 Reviews
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268 Reviews of Melissa Cates
July 01, 2025
Great Service Center, keep me informed on all the services and repairs performed in a timely manner. services and repairs performed in a timely manner. More
by Russell.bauman
Other Employees Tagged: Brian Curtis, Billy Bohrman, Eric Smalley, Matt Jewett, Tyler Duncan, Denise Bone
June 25, 2025
I made my appointment online for an oil change, check up and tire rotation. I waited for my vehicle and it only took 45 minutes. Everyone was super nice. and tire rotation. I waited for my vehicle and it only took 45 minutes. Everyone was super nice. More
by Carole
Other Employees Tagged: Matt Jewett
June 24, 2025
Awesome service as always. Melissa went above and beyond to make sure my needs were met. I will definitely be back. Melissa went above and beyond to make sure my needs were met. I will definitely be back. More
by Bearcedavid
Other Employees Tagged: Matt Jewett
June 18, 2025
Great experience, my service advisor Melissa Cates was very knowledgeable and helpful. They came and jump started my vehicle at the house, brought it to the dealership and replaced the batteries and del very knowledgeable and helpful. They came and jump started my vehicle at the house, brought it to the dealership and replaced the batteries and delivered it back to me (free of charge for the valet portion) so I was able to keep my tee time and golfer while they worked on the truck then delivered it back to me. What a superb service! More
by swedeslures
Other Employees Tagged: Will padget
June 12, 2025
I am 100% satisfied with the service and sales. There is an issue with the key fob not only did they fix it, but they came out and picked my vehicle up and delivered it back to my address. It is di There is an issue with the key fob not only did they fix it, but they came out and picked my vehicle up and delivered it back to my address. It is difficult to find service like that at a car dealership More
by Deppars
Other Employees Tagged: Brian Curtis, Tyler Duncan
June 09, 2025
Great Customer Service from Tyler and Team! Valet service was perfect and so very easy! Valet service was perfect and so very easy! More
by Jcd21963
Other Employees Tagged: Eric Smalley, Matt Jewett, Tyler Duncan
November 13, 2024
They were really kind, and very upward, I was asking questions during the process and they explain it to me without getting bother. Very kind people and good team as well. questions during the process and they explain it to me without getting bother. Very kind people and good team as well. More
by sauronicolas1
Verified CustomerOther Employees Tagged: Brian Curtis, Billy Bohrman, Eric Smalley, Matt Jewett, Tyler Duncan, Brandon Holtzinger, Randy Lancaster, Katie Marler , Tom Dyer
November 01, 2024
The service department here does a great job at getting you in and out. They are friendly and helpful. you in and out. They are friendly and helpful. More
by t92lewis
Other Employees Tagged: Matt Jewett
October 31, 2024
Service was quick, friendly and responsive as always. Will be back for service again. Shottenkirk Ford is the best. Will be back for service again. Shottenkirk Ford is the best. More
by CATES0708
Other Employees Tagged: Brian Curtis, Billy Bohrman, Eric Smalley, Matt Jewett, Tyler Duncan, Brandon Holtzinger, Randy Lancaster, Katie Marler , Tom Dyer
October 29, 2024
Melissa and Tyler always get me taken care of and out the door quickly! The service dept is great! The communication was very difficult prior to connecting with Tyler. door quickly! The service dept is great! The communication was very difficult prior to connecting with Tyler. More
by lauraleighlefler
Other Employees Tagged: Tyler Duncan
Dealership Inventory (277 Vehicles)
2022 Jeep Wrangler Unlimited
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
