Melanny Monaco
Melanny Monaco at DARCARS Lexus of Greenwich
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Melanny Monaco

Finance Manager

DARCARS Lexus of Greenwich

19 Railroad Avenue
Greenwich, CT 06830

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5.0
71 Reviews

Industry Experience

12 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

71 Reviews

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71 Reviews of Melanny Monaco

June 26, 2023

Dealership Rating
Employee Rating

The second I entered the door I knew I was going to leave with a new car! Thankfully It was not crowded so I felt comfortable. Cleice helped us test drive two cars and answered all the questions I had. They More

by Daniela Lopez
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cleice, Neerja

Jun 26, 2023

DARCARS Lexus of Greenwich responded

Daniela, it's fantastic to hear that Cleice and the team took the time to guide you through our inventory and find you a great deal that met all of your needs. We're happy that your DARCARS Lexus of Greenwich purchase experience was such a memorable one, and we wish you many safe miles in your new car.

June 23, 2023

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Employee Rating

I received outstanding customer service throughout the buying experience. I decided to purchase a car without being able to be in-person. They patiently and thoroughly showed it through facetime. When More

by kdagess
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dave Miller , James Palmer

Jun 26, 2023

DARCARS Lexus of Greenwich responded

We're honored to have earned your business with our professionalism and excellent customer care at DARCARS Lexus of Greenwich! Thank you for taking a moment to commend Dave and their team for their hard work, and congratulations from all of us on your new car!

May 06, 2023

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Melanny and Billy helped me with getting a new car and the whole process was painless, they both addressed all my concerns and fears in regards to buying a brand new vehicle. I would recommend this dealer More

by airmasterlynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Music

May 08, 2023

DARCARS Lexus of Greenwich responded

We're delighted to hear that Billy, Melanny, and the DARCARS Lexus of Greenwich team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

March 11, 2023

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Employee Rating

Nice people very professional recommend the dealership to anyone that’s looking for Puyol use or brand Lexus More

by Chayleeeddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Miller, Anisa Doda , Andrew Kydes

Mar 12, 2023

DARCARS Lexus of Greenwich responded

It is validating to our team to know we are providing you this level of service and care! Thank you for your business, from your friends at DARCARS Lexus of Greenwich

March 07, 2023

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Gabriella was my sales associate and she was excellent from beginning to end! She changed my car selection the night before and went over multiple possible deals with me on two different models. She pic More

by Barb.Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anisa Doda , Gabriella Almeida

Mar 08, 2023

DARCARS Lexus of Greenwich responded

Emily, we're so honored to have earned your recommendation! Gabriella will be delighted that her professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!

Mar 08, 2023

DARCARS Lexus of Greenwich responded

Thank you for leaving DARCARS Lexus of Greenwich a five-star review! We are thrilled that you enjoyed working with Gabriella and our team. Ensuring our customers are satisfied with their new vehicles is our priority, so it's great to see that reflected in your feedback. Enjoy the ride!

March 06, 2023

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Employee Rating

Art was very helpful and made himself available anytime for any questions that we had. Made this purchase enjoyable. Will be back in the future. More

by Al
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Arthur Accurso , Raffael Chirinian

Mar 07, 2023

DARCARS Lexus of Greenwich responded

Al, we're pleased to hear that Art delivered a seamless experience. Please travel safely and we look forward to seeing you again down the road!

March 04, 2023

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Great experience buying my NX350h at this location. Alex was so genuine and let me test drive the NX and RX to see which one I liked better. Melanny worked with me on the financing options and is very More

by Ms.Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aleksandar Ducic , Rafael Cerulo

Mar 06, 2023

DARCARS Lexus of Greenwich responded

We couldn't be happier to hear that our team provided you with a comfortable environment, took the time to understand your needs, and ensured you received the five-star service we work hard for. The DARCARS Lexus of Greenwich team loves what we do and it's great that this was reflected during your visit. Drive safe!

March 04, 2023

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Employee Rating

I had an excellent experience leasing my 2023 NX 350 from Lexus in Greenwich. From test drive to picking up the vehicle, everything was better than expected. Melanny and Gabriella were super attentive, More

by Glenda V
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gabriella Almeida

Mar 06, 2023

DARCARS Lexus of Greenwich responded

Glenda, we're honored to have earned your business with our professionalism and excellent customer care at DARCARS Lexus of Greenwich! Thank you for taking a moment to commend Melanny and Gabriella for their hard work, and congratulations from all of us on your new NX!

March 04, 2023

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Employee Rating

We were very pressed for time and live far away, but Lexus of Greenwich had the exact car we wanted. Gabriella was professional, responsive and understood our needs. It was a pleasure working with her More

by EDBAUM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noelle Duncko , Gabriella Almeida

Mar 06, 2023

DARCARS Lexus of Greenwich responded

Ed, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Lexus of Greenwich team to assist you with your automotive needs, and we hope you have many happy miles in your new car!

March 03, 2023

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Employee Rating

From top to bottom, everyone in the dealership is professional. I highly recommend Dave Miller in the preowned sales department, Melanny in the finance department and Jeff in the service center. If y More

by JLaufer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Miller, Jeffrey Castaneda

Mar 03, 2023

DARCARS Lexus of Greenwich responded

It makes our day to see this kind of praise about the DARCARS Lexus of Greenwich team! We're elated that Dave, Melanny, and Jeff could provide accommodating professionalism. Thank you for all your support!

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