Dealership Experience
3 yrs, 9 mos
Industry Experience
3 yrs, 8 mos
Languages Spoken
English
Spanish
102 Reviews
Write a Review102 Reviews of Melannie Arce
December 15, 2024
Melannie was very friendly and helpful when explaining the features of the civic I was interested in. Both she and David made the whole process quick and easy, and I had a great experience overall 😎 the features of the civic I was interested in. Both she and David made the whole process quick and easy, and I had a great experience overall 😎 More
Other Employees Tagged: David Wang
November 16, 2024
An amazing experience for a warranty repair. Taking over 2 years of waiting for parts availability due to the large number of vehicles involved (over 15 million units) I thought I'd been forgott Taking over 2 years of waiting for parts availability due to the large number of vehicles involved (over 15 million units) I thought I'd been forgotten. But once the mailer arrived, I called Goudy, and they set me up for a 2 business day later appointment. While there, another warranty item came up and could be serviced the same day. The waiting area is clean, safe, and easy to work in, with free WiFi, complimentary beverages and accessible restrooms nearby. The service manager kept me updated on their progress, and service was completed ahead of schedule, and all covered by warranty even after 5 years. Everyone was warm and welcoming, and this was definitely a best of industry experience. More
Other Employees Tagged: Ivan Castro
October 16, 2024
Great customer service from all the employees that assisted my husband and I with purchasing a vehicle. We told them what we wanted and gave us different options. We are extremely happy with our purch assisted my husband and I with purchasing a vehicle. We told them what we wanted and gave us different options. We are extremely happy with our purchase and will continue to always choose Honda. This is our third purchase with Honda. Thanks once again for all your help Melannie and the Honda team! More
Other Employees Tagged: Allen Lee
October 06, 2024
Love Goudy Honda! Second car I buy from them smooth and easy process, would definitely recommend to family and friend looking for a new or used car. Second car I buy from them smooth and easy process, would definitely recommend to family and friend looking for a new or used car. More
Other Employees Tagged: Hermes Lou, David Wang, Jeff Setiabudi, Karl Manaois, Tito Puente , Vicky Moreno From Finance
October 02, 2024
I couldn’t believe how everybody treated me there at the dealer. I am so amazed and I am so happy with the deal that I got. I think Gary Honda very very much. dealer. I am so amazed and I am so happy with the deal that I got. I think Gary Honda very very much. More
Other Employees Tagged: Hermes Lou, Jeffrey Borroto, Allen Lee, Henry Fuentes, Yvette Gomez, Sung Ha , Melanie
September 30, 2024
Excellent customer service. Jeff, Melannie and the other dealership employees were very helpful and thorough. Jeff, Melannie and the other dealership employees were very helpful and thorough. More
Other Employees Tagged: Jeff Setiabudi
September 03, 2024
Melannie was incredible and very helpful. She and the finance person who assisted us were both the most sweetest, most professional and knowledgeable about the products they are selling. This She and the finance person who assisted us were both the most sweetest, most professional and knowledgeable about the products they are selling. This is our second vehicle purchased at Goudy and working with Melannie and the finance person. We couldn't be more pleased with the service we received. We are completely pleased. More
Other Employees Tagged: David Wang , Darvish finance dept