Melanie Hurt

I had a very pleasant experience at this dealership. Everyone was very nice and super helpful from the moment I walked in. Everyone was very nice and super helpful from the moment I walked in. More

by RACHELNOLAN3088 Verified Customer Verified Customer

Report | Print

The dealership as a whole is fairly decent. Service area has treated me very well. My recent purchase seemed a bit less than that however. I was shown a new vehicle sticker which was to be t Service area has treated me very well. My recent purchase seemed a bit less than that however. I was shown a new vehicle sticker which was to be the vehicle I was going to purchase (due to the dealership having to transfer it from another dealer). When the vehicle arrov3d I was told it was a "managers" vehicle from a different location. While it had what was on the sticker, it also had almost 3000 miles on it and was still being sold as new, because it had never been titled I guess. I was also told by Rocco that I "should" get the paint and dent etc, protection plan on it. Once I agreed, he said, good, I already put it on there. Uh huh... it was already on the vehicle as the sticker for it was in the glove box. So, that whole interaction was a little shady. I also received an atrocious interest rate with zero negetionation on it, I wasn't even told what ot was until I went in to sign everything. I've been buying cars long enough to know these are not set in stone. Especially when buying extended warranties, which I did as well. Overall, the whole experience was rushed and felt like it wasn't fully transparent to me until it came time to sign everything. Am I unhappy? Not completely, but I'm also not completely happy with how things went down. Will I go there again? Undecided. More

by randy-novak Verified Customer Verified Customer

Report | Print

Todd, Melanie, John, and Brian are fantastic at the work that they do !! They all were professional, knowledgeable, patient, and considerate to my needs with what I could afford in regards to my monthly pay that they do !! They all were professional, knowledgeable, patient, and considerate to my needs with what I could afford in regards to my monthly payment's. I would highly recommend anyone that's looking for a vehicle to do business with Hawk Chevrolet in Joliet !! More

by Brooklynn2012 Verified Customer Verified Customer

Report | Print

I recently purchased a Cadillac XT5 from Hawk and I was very pleased with the results and process. Melanie was very knowledgeable, helpful, and responsive during the whole experience feom when I first vi very pleased with the results and process. Melanie was very knowledgeable, helpful, and responsive during the whole experience feom when I first viewed the car online, till after I drove it off the lot, even reaching out after the purchase to make sure everything was up to par! I would highly recommend Hawk and I thank Melanie's expertise! More

Report | Print

The dealership was amazing but Melanie Hurt was beyond amazing! She knows her stuff and she was very informative on what we were looking for! I give her 10s across the board! I would recommend her for sur amazing! She knows her stuff and she was very informative on what we were looking for! I give her 10s across the board! I would recommend her for sure and to be honest I will be looking and asking for her on our next vehicle purchase! More

by LEAHMCNEELY6 Verified Customer Verified Customer

Report | Print

This dealership is friendly kind and caring. Would recommend them if looking for transportation. Great Would recommend them if looking for transportation. Great More

by SQUEAKER410 Verified Customer Verified Customer

Report | Print

The purchase process was fairly simple. They did ultimately come to a fair deal on my trade in and new vehicle purchase price. Pierce was helpful but not pushy. I had spoked to another sale They did ultimately come to a fair deal on my trade in and new vehicle purchase price. Pierce was helpful but not pushy. I had spoked to another salesperson, Melanie, the day before and she was awesome. But she was off when we came back to buy. John King was fun and funny. Overall, it was a positive dealer experience. More

Report | Print

I went in, told them what I was looking for an in about 4 short hours I drove off the lot, with a 2025 Equinox! 7 miles on it. They are car salesmen it's thier job to sell. I have to say though, It was a del short hours I drove off the lot, with a 2025 Equinox! 7 miles on it. They are car salesmen it's thier job to sell. I have to say though, It was a delight working with them. Walked in nervous and concerned drove out relaxed and confident. If I ever need another vehicle, I'll be back. Highly refered. More

by KROW412 Verified Customer Verified Customer

Report | Print

Melanie and the rest of the sales team at Hawk Chevy were very friendly and helpful. very friendly and helpful. More

by ILUVJIM2008 Verified Customer Verified Customer

Report | Print

Knowledgeable, professional and knew her way around the car very well. Melanie was great to work with. Great work! car very well. Melanie was great to work with. Great work! More

Report | Print