Melanie Betancur
Melanie Betancur at The New Babylon Honda

Melanie Betancur | Page 9

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

Contact Me
4.5
114 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

114 Reviews

Write a Review

114 Reviews of Melanie Betancur

November 14, 2024

Dealership Rating
Employee Rating

Always very good experience and service , everyone so helpful and knowledgeable and care about assisting with your car needs More

by Roseannfaraci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 13, 2024

Dealership Rating
Employee Rating

My service advisor was trying to force extra service on my car saying there was a code coming up, when no one has diagnosed my car yet and that it was going to be 1 hour and 45 min wait for an oil change, More

by F187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Serrano

November 11, 2024

Dealership Rating
Employee Rating

2nd CRV we’ve bought from Babylon. Satisfied with dealership and service center. Very convenient. More

by kenmun52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 11, 2024

Dealership Rating
Employee Rating

Quick service but no car wash service but good customer service will be back the next time I need service More

by rtg279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Panasiuk

November 10, 2024

Dealership Rating
Employee Rating

Good service wait not to bad very clean looking close to home earl hours are nice More

by dmkkelly
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Frank, Vanessa Panasiuk , Kevin Falco, Chaneen Foulke, Sean Robinson, Juan Serrano

November 08, 2024

Dealership Rating
Employee Rating

Wonderful staff, Melanie kept me informed and contacted extended warranty company. All was handled well, very satisfied. Parts Department also helped me with new key fob battery, very courteous staff More

by LIZZIESECTY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2024

Dealership Rating
Employee Rating

Excellent service. Very professional and courteous. Clean and welcoming atmosphere. Service agents go above and beyond. More

by Maddie41415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Panasiuk , Kevin Falco, Juan Serrano

October 28, 2024

Dealership Rating
Employee Rating

The consultant, Ms. Melanie had an attitude and ignored me when I tried to explain the problem with the car. More

by Bsmail11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 28, 2024

The New Babylon Honda responded

It pains us to hear your feedback regarding your recent service experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed decision. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Respectfully, Chaneen Foulke Business Development Manager 631-297-9569

October 27, 2024

Dealership Rating
Employee Rating

Bad employees they are unprofessional people and so expensive prices than other i think are the employees More

by felixrr187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 16, 2024

Dealership Rating
Employee Rating

She was pleasant at first however when she had to come back and speak to us regarding some issues that I needed to change on my Honda civic , she was very loud, no privacy at all. Also she made remarks li More

by angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
9
...

Dealership Inventory (184 Vehicles)

used 2023 Honda Pilot car, priced at $34,999
2023 Honda Pilot
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2021 Subaru Forester car, priced at $22,995
2021 Subaru Forester
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Honda Odyssey car, priced at $42,995
2026 Honda Odyssey
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Pilot car, priced at $51,590
2026 Honda Pilot
new
Gv exterior
Automatic
All-wheel Drive
new 2026 Honda Passport car, priced at $54,600
2026 Honda Passport
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2023 Honda HR-V car, priced at $22,179
2023 Honda HR-V
used
52712 exterior
Automatic
All-wheel Drive