Melanie Betancur | Page 9
Service Advisor
The New Babylon Honda
650 Montauk Hwy
West Babylon, NY 11704
Languages Spoken
English
Spanish
114 Reviews
Write a Review114 Reviews of Melanie Betancur
November 13, 2024
My service advisor was trying to force extra service on my car saying there was a code coming up, when no one has diagnosed my car yet and that it was going to be 1 hour and 45 min wait for an oil change, my car saying there was a code coming up, when no one has diagnosed my car yet and that it was going to be 1 hour and 45 min wait for an oil change, there were dealership cars waiting, waiters come 1st, and I made apt, not happy with the way she handled our 1st interaction More
Other Employees Tagged: Juan Serrano
November 11, 2024
Quick service but no car wash service but good customer service will be back the next time I need service service will be back the next time I need service More
Other Employees Tagged: Vanessa Panasiuk
November 10, 2024
Good service wait not to bad very clean looking close to home earl hours are nice home earl hours are nice More
Other Employees Tagged: Nicholas Frank, Vanessa Panasiuk , Kevin Falco, Chaneen Foulke, Sean Robinson, Juan Serrano
November 08, 2024
Wonderful staff, Melanie kept me informed and contacted extended warranty company. All was handled well, very satisfied. Parts Department also helped me with new key fob battery, very courteous staff extended warranty company. All was handled well, very satisfied. Parts Department also helped me with new key fob battery, very courteous staff More
November 06, 2024
Excellent service. Very professional and courteous. Clean and welcoming atmosphere. Service agents go above and beyond. Very professional and courteous. Clean and welcoming atmosphere. Service agents go above and beyond. More
Other Employees Tagged: Vanessa Panasiuk , Kevin Falco, Juan Serrano
October 16, 2024
She was pleasant at first however when she had to come back and speak to us regarding some issues that I needed to change on my Honda civic , she was very loud, no privacy at all. Also she made remarks li back and speak to us regarding some issues that I needed to change on my Honda civic , she was very loud, no privacy at all. Also she made remarks like “you were told multiple times” and “just so you know baron honda has made you aware of this” and very obnoxious towards the end. She doesn’t know peoples budget or income and maybe I wasn’t able to afford it previously, that doesn’t give her the right to speak to anyone like that. More
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