Mel Wangler
Mel Wangler at Skyline Ford
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Mel Wangler

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.8
296 Reviews
4.8

296 Reviews

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296 Reviews of Mel Wangler

December 15, 2024

Dealership Rating
Employee Rating

The scheduling person was great. Quality experience from the front desk to being handed my keys back. Super easy to get in and get out. Lots of specialized services for my EV as wel More

by HendricksKris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Frederickson

Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford! We're glad we could assist!

December 12, 2024

Dealership Rating
Employee Rating

Always great service at Skyline. I have used other ford service departments. Skylines the best! More

by GUNNERH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 07, 2024

Dealership Rating
Employee Rating

Everyone that I dealt with had very good customer service. very easy to work From start to finish More

by charlotteregalado427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez

Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford! We're happy we could serve you!

December 07, 2024

Dealership Rating
Employee Rating

Service was fast and great quality. Service reps were knowledgeable and helpful. Would highly recommend their services. More

by Ken.gordon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 18, 2024

Skyline Ford responded

We appreciate any recommendation! Thank you for choosing Skyline Ford!

December 02, 2024

Dealership Rating
Employee Rating

Nice employees, service crew is courteous and helpful, clean environment, Easy to schedule an appointment, More

by pattifoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez

Dec 03, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford! What could we do to earn all 5 stars on your next visit?

November 29, 2024

Dealership Rating
Employee Rating

Excellent customer service and knowledgeable staff. Fast and complete service department. Will return in the future! More

by vbrite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Skyline Ford responded

We look forward to seeing you again! Thank you for choosing Skyline Ford!

November 28, 2024

Dealership Rating
Employee Rating

They are quick, polite & knowledgeable. Best price in the area & it’s easy to schedule an appointment More

by gialeigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 26, 2024

Dealership Rating
Employee Rating

This entire experience was completely lacking in every way possible. Despite my efforts to involve management, it still fell apart. Poor attitudes. Large gaps in process. No care or concern for the overal More

by pthompso201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2024

Skyline Ford responded

We sincerely apologize for the poor experience you endured and appreciate you taking the time to share your detailed feedback. This feedback will be escalated, as we take these concerns seriously and need to address the issues you've raised with urgency. We are truly sorry for the frustration and disappointment caused. If you’re open to it, we’d welcome the opportunity to discuss this further and make things right. Your experience matters, and we want to rebuild the trust that was lost. Send an email to jima@skylineforddirect.com or give us a call when you're ready.

November 25, 2024

Dealership Rating
Employee Rating

Dealership was quick to get me in, MEl (service advisor) was very informative and very polite. More

by calikenny2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 21, 2024

Dealership Rating
Employee Rating

I've gotten good service with my Ford EcoSport. Sometimes it's hard to get in quickly. Price is fair, and the location is easy to find. More

by Hopkinsbe29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

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