296 Reviews
Write a Review296 Reviews of Mel Wangler
December 15, 2024
The scheduling person was great. Quality experience from the front desk to being handed my keys back. Super easy to get in and get out. Lots of specialized services for my EV as wel Quality experience from the front desk to being handed my keys back. Super easy to get in and get out. Lots of specialized services for my EV as well. More
Other Employees Tagged: Don Frederickson
December 12, 2024
Always great service at Skyline. I have used other ford service departments. Skylines the best! I have used other ford service departments. Skylines the best! More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, Ben Wade
December 07, 2024
Everyone that I dealt with had very good customer service. very easy to work From start to finish service. very easy to work From start to finish More
Other Employees Tagged: Arturo Gonzalez
December 02, 2024
Nice employees, service crew is courteous and helpful, clean environment, Easy to schedule an appointment, clean environment, Easy to schedule an appointment, More
Other Employees Tagged: Arturo Gonzalez
November 29, 2024
Excellent customer service and knowledgeable staff. Fast and complete service department. Will return in the future! Fast and complete service department. Will return in the future! More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Jim Agur, Jenny Thomas, Nicholas Philips, Ben Wade
November 26, 2024
This entire experience was completely lacking in every way possible. Despite my efforts to involve management, it still fell apart. Poor attitudes. Large gaps in process. No care or concern for the overal way possible. Despite my efforts to involve management, it still fell apart. Poor attitudes. Large gaps in process. No care or concern for the overall experience. This is a poorly designed process, executed with the level of care you'd expect from a disgruntled janitor, and with absolutely zero follow through despite the customer trying their best to get management to take initiative. I can't begin to describe how basic the facts in front of the staff were. Any living breathing adult that can read and write should have been able to deliver excellence. But the staff was completely checked out. They had no care for the customer, the outcome, or the reputation of the business. As I told the one person who called to check in, if i was hired to manage this staff, the first thing I'd do is file requisitions with human resources as they displayed no capacity to achieve anything but the bare minimum of the repair. More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, Jim Agur, Jenny Thomas
November 21, 2024
I've gotten good service with my Ford EcoSport. Sometimes it's hard to get in quickly. Price is fair, and the location is easy to find. Sometimes it's hard to get in quickly. Price is fair, and the location is easy to find. More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Jim Agur, Jenny Thomas, Ben Wade