Megan Kinney | Page 20
Assistant Service Manager
Piazza Acura of West Chester
1350 Wilmington Pike
West Chester, PA 19382
Started as a file clerk working through college. Attending West Chester University & commuting between classes to take care of dealership filing. 11 years with the company & 8 years service writing. Here to provide exceptional service with a smile.
Read moreDealership Experience
14 yrs, 10 mos
Languages Spoken
English
298 Reviews
Write a Review298 Reviews of Megan Kinney
May 19, 2021
I came for an oil change they notice my inspection was due in a month and asked if I just wanted to have it done today. That was very thoughtful and appreciated. due in a month and asked if I just wanted to have it done today. That was very thoughtful and appreciated. More
Other Employees Tagged: Matt Bucurel, Darren Griffith, Stuart Magerfleisch
May 16, 2021
I brought my car in for the first scheduled service since purchase in November and the experience was very pleasant. I had expected to wait for the car but found out it was customary to use a loaner unless I purchase in November and the experience was very pleasant. I had expected to wait for the car but found out it was customary to use a loaner unless I made previous arrangements to wait. That worked out well and I was very satisfied with the prompt, efficient service . More
Other Employees Tagged: Stuart Magerfleisch
May 10, 2021
Awesome staff and service! The team is very accommodating to your needs and schedule. They did a beautiful job washing my car too! Love Piazza Acura! accommodating to your needs and schedule. They did a beautiful job washing my car too! Love Piazza Acura! More
Other Employees Tagged: Matt Bucurel, Darren Griffith, Stuart Magerfleisch
May 05, 2021
The whole service team is incredibly friendly and helpful with each interaction you have with them, from scheduling your appointment, through the drop-off process, through the updates they provide all the wa with each interaction you have with them, from scheduling your appointment, through the drop-off process, through the updates they provide all the way to checkout. More
Other Employees Tagged: Darren Griffith, Stuart Magerfleisch
May 03, 2021
I have all my service done at Piazza Acura. I have always been very satisfied.they are very prompt with appointments and make very valid suggestions in maintenance been very satisfied.they are very prompt with appointments and make very valid suggestions in maintenance More
Other Employees Tagged: Matt Bucurel, Darren Griffith, Stuart Magerfleisch
April 29, 2021
Very quick, professional and responsive. I appreciated the text messaging system to keep me updated on the status of my vehicle including the cost and estimated time for maintenance the text messaging system to keep me updated on the status of my vehicle including the cost and estimated time for maintenance More
April 23, 2021
Very professional and courteous. Extremely focused on customer service. Willing to do what it takes to get the job done properly and completely to full satisfaction customer service. Willing to do what it takes to get the job done properly and completely to full satisfaction More
April 17, 2021
Always a pleasure to do business here. Friendly competent people always willing to help. I am fortunate to have been doing business with Piazza for over 25 years. people always willing to help. I am fortunate to have been doing business with Piazza for over 25 years. More
Other Employees Tagged: Bob Ruhno, Angela Brown, Suzi Hendrixson , Al Chamberlain, David Greaves
April 16, 2021
I personally do not enjoy the car buying process. I think the constant negotiation and “let me go ask my manager” is outdated and overdone. With that said, I think Bob Ruhno was honest and fair. I was very i the constant negotiation and “let me go ask my manager” is outdated and overdone. With that said, I think Bob Ruhno was honest and fair. I was very impressed by Angela who helped me get a refund on a side molding that didn’t look right. I left feeling good about my final product and my experience. Overall the white glove service is very nice at piazza as well. I will likely return for another car but hopefully not for another ten years. Acura did a great job on this next gen MDX. More
Other Employees Tagged: Bob Ruhno, Angela Brown , Stuart Magerfleisch
April 15, 2021
It is always a pleasant experience to visit the service department of Piazza Acura of West Chester. everyone is so friendly and they make sure their waiting area accommodates all of your needs. department of Piazza Acura of West Chester. everyone is so friendly and they make sure their waiting area accommodates all of your needs. More

