Megan Barham | Page 23

Very courteous, helpful . I would recommend the dealership for any service on Hyundai vehicles. They seem to know what they are doing. Thank you and have a good day dealership for any service on Hyundai vehicles. They seem to know what they are doing. Thank you and have a good day More

by EARLHAMPSHIRE2 Verified Customer Verified Customer

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Typical dealership. Overpriced services and diagnostics. Watch your wallet for recommend services. Do your research and shop around before committing to anything from this or any other Dealership Watch your wallet for recommend services. Do your research and shop around before committing to anything from this or any other Dealership More

by CHADHAYES918 Verified Customer Verified Customer

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Went in for a LOF and Megan got me in and out within a hour without having an appointment. Didn’t deal with anyone else but everyone had a smile on their face. hour without having an appointment. Didn’t deal with anyone else but everyone had a smile on their face. More

by kc_wuz_here Verified Customer Verified Customer

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Horrible service department. Poor at returning calls. Told me multiple different things about my car. Said my car had a manufacturer defect and that it would be taken care of but it was not the truth. T Told me multiple different things about my car. Said my car had a manufacturer defect and that it would be taken care of but it was not the truth. They later told me it would cost $10,000.00 but I found another service department that fixed it for $5000.00. More

by IE Verified Customer Verified Customer

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Brought car in for routine maintenance (oil change) plus diagnostics for "check engine light." Work was completed on time. Car was clean and attractive after the service (vacuum, wash). The engine proble diagnostics for "check engine light." Work was completed on time. Car was clean and attractive after the service (vacuum, wash). The engine problem was repaired under warranty and the diagnostic fee was waived. Megan kept me informed about how the work was progressing. Gary handled an early morning pickup and payment before the cashier arrived. More

by JFBIXBY Verified Customer Verified Customer

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Zero covid precautions and close to 3 hours to get an oil change and tire rotation. Won't be hurrying back anytime soon. New manager in the service department and things are like keystone cops! change and tire rotation. Won't be hurrying back anytime soon. New manager in the service department and things are like keystone cops! More

by Terry Meier Verified Customer Verified Customer

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I stopped by to get my old car fixed and surprisingly ended up getting a new car instead. Haily really assisted me in picking a great car and I’m grateful for that. ended up getting a new car instead. Haily really assisted me in picking a great car and I’m grateful for that. More

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I bought a new Santa Fe at this dealership in 2019. I took my previous car here for service one time before and had a terrible experience. I assumed it was just a one off situation. But, that isn't the took my previous car here for service one time before and had a terrible experience. I assumed it was just a one off situation. But, that isn't the case. It doesn't matter if you have an appointment or don't have an appointment, they always act like you are putting them out to have to service your car. Three times and every time I was treated the same way, which is like they don't want my business. The service lady was late and the guy that was there took care of the person that pulled up after us. I wont ever go back! I will take my car to the other local dealership from now on. More

by csv1 Verified Customer Verified Customer

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I was impressed with all the measures they take to keep their customers safe during this Covid 19 time. Megan kept me in the loop the whole time my car was being looked at. Then she called and got me a loa their customers safe during this Covid 19 time. Megan kept me in the loop the whole time my car was being looked at. Then she called and got me a loaner. They just took excellent care of me. More

by eagleukb Verified Customer Verified Customer

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Tire leak Fast, friendly service. My only complaint is the lack of PPE - I only encountered one employee wearing a mask (the cashier). Even the individual who Fast, friendly service. My only complaint is the lack of PPE - I only encountered one employee wearing a mask (the cashier). Even the individual who drove my car up did not have on a mask or gloves. It is very concerning to immediately get in my own car when your employee had taken zero care to keep it safe. Obviously, many items inside the car had to be touched just to drive it to me. There is no telling how many people actually came into contact with my steering wheel, gear shift, door handle, etc. during this repair. I was very surprised not to see safety measures in place, and had it not been the need for an immediate repair of my tire, I would not have had my vehicle serviced at your location.. More

by GRAVFAM Verified Customer Verified Customer

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