Megan Barham | Page 23

Really good customer service, fixed my issue with no other problems. I don’t have any other issues or concerns, thank you see you guys soon. other problems. I don’t have any other issues or concerns, thank you see you guys soon. More

by zach.felty13 Verified Customer Verified Customer

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Staff was friendly and professional. Went in with a correctly self-diagnosed minor issue, and unfortunately it took two hours of my wife's time before the service advisor and tech/mechanic settled on w correctly self-diagnosed minor issue, and unfortunately it took two hours of my wife's time before the service advisor and tech/mechanic settled on what we were going to have repaired on the vehicle. That was after a "needed" diagnostic test, which turned up nothing other than the possible need for an alignment. However my wife was approached with a laundry list of potential maintenance, totaling nearly $1,200. There was also some confusion surrounding the recommended maintenance at 60k miles, and why it was offered, considering the vehicle is only at 55k currently. Ultimately, the washer fluid pump was replaced, although the invoice states the issue to be "pump leaking from seals". Did I really need a new pump?! Still waiting on a call back from the service manager nearly 24 hours later. More

by nateswanson Verified Customer Verified Customer

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Always very friendly, won’t do anything extra unless they ask first. They try very hard to make the customer happy. Will always use them. ask first. They try very hard to make the customer happy. Will always use them. More

by KROMINE51 Verified Customer Verified Customer

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The service was good...Megan was very nice and professional....the only thing that i could is to have better is the organization of customers getting their car when its done and not having to wait professional....the only thing that i could is to have better is the organization of customers getting their car when its done and not having to wait for cars to be moved to exit More

by GREENSIDEBUNK60 Verified Customer Verified Customer

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Absolute best service! Patched my tire, changed my oil and had me out of there in less than an hour! Extremely happy with the service techs and everyone at Tulsa Hyundai and had me out of there in less than an hour! Extremely happy with the service techs and everyone at Tulsa Hyundai More

by shannon.vassaur Verified Customer Verified Customer

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I have been struggling to get my brake issue fixed from last 2 months. Have spoken to several people at this dealership however the problem continues to exist and never got fixed. The last I spoke to was J last 2 months. Have spoken to several people at this dealership however the problem continues to exist and never got fixed. The last I spoke to was Joe and he assured that he will make sure the issue is addressed and assigned Megan to handle the problem. After keeping my car for a week, when I went back to pickup my car, the problem I had, stayed as it is and infact the brake noise went worst. Since then I have been constantly following up with the dealership folks (Megan and Joe) to get their attention and fix the issue, once and for all. It is very frustrating and disappointing that it has taken ridiculously long (yet outstanding) to fix the brake issue in my car. On numerous occasions, I was promised a call back from Joe and yet, I am waiting for that call (its been 2 weeks). I have been trying to call Joe every alternate and left several voicemail and yet haven't received any call back till date. At last, drove to the dealership in a hope to get this fixed and yet came back empty handed since Joe was busy in a meeting. This has been a pretty disappointing experience and I will continue to follow-up with Joe or escalate this issue further, with a hope to get this problem fixed!!! More

by Anuj Mor Verified Customer Verified Customer

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Took my car in for an oil change and they checked the battery and charged me almost 200 dollars with out telling me how much it would be to see if it was bad or not. I called 3 times to ask about it and battery and charged me almost 200 dollars with out telling me how much it would be to see if it was bad or not. I called 3 times to ask about it and they kept telling me a supervisor would call me. Well guess what? Its been 3 weeks and I haven't heard anything yet.. kept emailing me for a review I was trying to be nice and ignore it. But here is your review your service was AWFUL that day and you guys have done nothing to help the situation. Charging 200 to check a battery is ridiculous when you go other places its FREE. and then to not even tell me how much up front is LOW. More

by anna.n.johnson411 Verified Customer Verified Customer

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The staff was super friendly but they did not fix my sunroof. I waited for 3 hours and the replacement part did not work. I've been in multiple times to repair my sunroof and they never can fix it. Over sunroof. I waited for 3 hours and the replacement part did not work. I've been in multiple times to repair my sunroof and they never can fix it. Overall, I've waited for 6 to 8 hours and yet no one can figure out what's wrong. More

by Katelynn Verified Customer Verified Customer

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Every time i come in something doesnt get done right now we have another thing that needs done we wasnt told about were looking at a 2nd car now looking at honda for our next car we have another thing that needs done we wasnt told about were looking at a 2nd car now looking at honda for our next car More

by Sanditegrad2009 Verified Customer Verified Customer

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Wish that someone had called me when my car was done, Megan was off the day it was done. I had already had to postpone my departure day waiting on parts. Megan was off the day it was done. I had already had to postpone my departure day waiting on parts. More

by WOLFIE4356 Verified Customer Verified Customer

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