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Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield
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Maxwell Munsell

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.8
19 Reviews
4.8

19 Reviews

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19 Reviews of Maxwell Munsell

March 09, 2025

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Employee Rating

Very comfortable waiting area and the treats and coffee are always replenished. My criticism is that sometimes it just seems like the service department misses on little things. This time when I got in m More

by BRAD.WILLIAMS0
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Recommend Dealer
Yes
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Mar 10, 2025

Russ Darrow Mazda of Greenfield responded

Brad, Thank you so much for your excellent review! We are so glad that Maxwell and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Greenfield to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Saidai nick.saidai@russdarrow.com

March 07, 2025

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From the waiting area, I observed my vehicle leave the body shop and park in a parking spot. About 30 minutes later I went to go ask staff of the vehicle status. Staff informed they were caught up in anot More

by adriennescholfield
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Recommend Dealer
Yes
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Mar 07, 2025

Russ Darrow Mazda of Greenfield responded

Adrienne, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Nick Saidai nick.saidai@russdarrow.com

March 07, 2025

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Love our Mazda3 and love the service at Russ Darrow Mazda in Greenfield. Great people. More

by A. CAMMACK
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Recommend Dealer
Yes
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Mar 07, 2025

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

March 07, 2025

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Max does an excellent job and seeks to help me with whatever I need every time I work with him. More

by JSMATHISON97
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Recommend Dealer
Yes
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Mar 07, 2025

Russ Darrow Mazda of Greenfield responded

Thank you so much for your excellent review! We are so glad that Max had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Greenfield to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Saidai nick.saidai@russdarrow.com

March 05, 2025

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I have not had any issues with purchasing my cartridges having it survived. Great work so far. More

by CL-MACK
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Recommend Dealer
Yes
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Mar 05, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nick Saidai nick.saidai@russdarrow.com

March 05, 2025

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Fast, efficient service on my Mazda for the tire rim leak. Thank you very much! More

by BARBARA_HUNTEMAN
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Recommend Dealer
Yes
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Mar 06, 2025

Russ Darrow Mazda of Greenfield responded

Barbara, Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

March 03, 2025

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Maxwell was great to work with. He was able to get my recall fixed same day. Overall I’m pleased with the service, however a little disappointed my vehicle was not washed after the More

by ASHLEYCLEARY04
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Yes
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Mar 04, 2025

Russ Darrow Mazda of Greenfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Ashley, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Greenfield to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Saidai nick.saidai@russdarrow.com

March 02, 2025

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I went for oil change and tire rotation. It was quick turn around this time. More

by DILIP1309S3
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Recommend Dealer
Yes
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Mar 03, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

March 02, 2025

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Maxwell always does a great job explaining what’s needed on my vehicle. He handles busy days very well. More

by JESSSKLEIN
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Recommend Dealer
Yes
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Mar 03, 2025

Russ Darrow Mazda of Greenfield responded

Thank you, Jess, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Maxwell and our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

February 27, 2025

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Employee Rating

Everything was done on time. I liked the version of the tecknician checking over my car. Just got an oil change. More

by DSTRASBURG46
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chauncey Lovett, Chauncey Lovett, Anthony Rivera

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Feb 27, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

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