Maximilian (Max) Hernandez

On Monday, May 05, I purchased my first car ever through this dealership, and the experience was excellent. Sales consultant Jeffrey Tomita made the process smooth and easy. He was extremely helpful and has this dealership, and the experience was excellent. Sales consultant Jeffrey Tomita made the process smooth and easy. He was extremely helpful and has great customer service skills. A few days later I noticed a broken side panel on my vehicle. Tomita along with service consultant Max Hernandez took care of the matter within days. Overall great dealership. More

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Great customer service. I had the pleasure to be assisted by Max Hernandez. Very knowledgeable and explained in detail the service my car needed. I had the pleasure to be assisted by Max Hernandez. Very knowledgeable and explained in detail the service my car needed. More

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Always a pleasure getting my car maintenance at Longo. Max was very helpful and thorough, explaining what my car needed and providing options. The estimation of wait time are accurate. Max was very helpful and thorough, explaining what my car needed and providing options. The estimation of wait time are accurate. More

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Longo Toyota is a great dealership, my immediate family only uses this dealership because they are so customer friendly. only uses this dealership because they are so customer friendly. More

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Excellent service and pleasant place. Easy to understand all the charges and adviser provide excellent services Easy to understand all the charges and adviser provide excellent services More

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Very clean very prompt and satisfying on the service a person gets , I my wife was very happy with her new car and I was very satisfied with the service department as we’ll . person gets , I my wife was very happy with her new car and I was very satisfied with the service department as we’ll . More

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Made an appointment, got there and was taken care immediately by Max who explained everything and gave me an ETA that was accurate. Received a call about getting my air filter replaced which I did. V immediately by Max who explained everything and gave me an ETA that was accurate. Received a call about getting my air filter replaced which I did. Very satisfied with the service provided. More

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On our last service visit on December 26th for our 2011 Highlander a service list was sent with our son , we did not ask for brake inspection and tire rotation . we are disabled seniors that needed the a Highlander a service list was sent with our son , we did not ask for brake inspection and tire rotation . we are disabled seniors that needed the assistance of our son to take our vehicle in. When I picked up the vehicle with another son there was a charge for that service. We have been loyal , in that since we purchased our vehicle all service has been done at Longo. We had provided a service list earlier to Alex Leyva, for our canceled December 23rd apt. We had to change our apt. time ,Alex did not get back to us. We rescheduled for December 26th, and Max Hernandez received our vehicle. The service list was multiple because of the difficulty in getting the vehicle in. We are not happy that already high service cost is being bumped up. Sincerely, Richard and Marilyn Kamimura More

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Great sevice, honest feedback and recommendations you can track with a dealer record and competitive pricing, get the price and take the time to compare if there is any doubt and you’ll see. track with a dealer record and competitive pricing, get the price and take the time to compare if there is any doubt and you’ll see. More

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Max was amazing and provided excellent service for my recent visit. Thank you Max! Keep up the great work! recent visit. Thank you Max! Keep up the great work! More

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