Mauricio Pena

Went to purchase my vehicle off the lease, which I anticipated would be a headache and a half. Ross Everett made the process easy. He was kind and informative through every step. anticipated would be a headache and a half. Ross Everett made the process easy. He was kind and informative through every step. More

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They were a great team of professionals and very customer friendly and knowledgeable! I would highly recommend their dealership! friendly and knowledgeable! I would highly recommend their dealership! More

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Antoine is awesome! He's our go to guy and Mauricio and Eric are always helpful and completely transparent and understanding to our needs. These 3 men are absolute ASSET He's our go to guy and Mauricio and Eric are always helpful and completely transparent and understanding to our needs. These 3 men are absolute ASSETS! my wife and I have bought all our vehicles from your dealership and have always been take care of! Thank you! More

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Queenie was my salesperson and she was the best! ! She worked for us and made the purchase so easy. The finance person was also easy to work with and made that part extremely easy. Everyone there w ! She worked for us and made the purchase so easy. The finance person was also easy to work with and made that part extremely easy. Everyone there was so friendly and welcoming and made sure we were happy when we left. We definitely recommend Southwest Kia!! More

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Great staff, very friendly and professional. Everyone took time to explain everything and answer all of our questions. Over, a great experience. Everyone took time to explain everything and answer all of our questions. Over, a great experience. More

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Friendly staff. Great finance person. Quennee was excellent salesperson. Process was fast and easy experience Great finance person. Quennee was excellent salesperson. Process was fast and easy experience More

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We tried for months to get our local dealership to find the car we wanted for our daughters 16th birthday. They wouldn’t do anything extra to find us one. They just said maybe one will Come in. Then I c the car we wanted for our daughters 16th birthday. They wouldn’t do anything extra to find us one. They just said maybe one will Come in. Then I called south west Kia in rockwall. These are Great people. Our salesman, Shane, went above and beyond, not only to find the exact car we were looking for, but also to make our deal as easy as possible. I would highly recommend anyone looking for a new kia to give these guys a chance. More

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Worst experience LIED to by Queenie! BAIT AND SWITCH! I was told it was premium audio NOT-- Navigation system EXTRA 1,000 I have that on my phone!!!! NO GAP and was told service for 10 BAIT AND SWITCH! I was told it was premium audio NOT-- Navigation system EXTRA 1,000 I have that on my phone!!!! NO GAP and was told service for 10 years additional $3,000 for electrical coverage!! not service. I have the text and told her I want silver or white and I can add my own stereo! They put me in the GREY -harman/kardon is not here!!?!?!? I would have been happy with the original turbo even though it was black AND USED it had the STEREO and power. This is not even close HATE THIS CAR NOT WHAT I ASKED FOR!! They knew I was in a bind after totaling my vehicle. I was last customer!! LAST ever from me! QUEENIE TOLD ME THIS HAD THE PREMIUM STERO!!!!!!!!!!!!! More

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Not all deals go smoothly, but how a dealer handles a bad deal tells me a lot. We bought a used car and they broke the back glass in detailing after paperwork was done and it was ours. They tried to replace deal tells me a lot. We bought a used car and they broke the back glass in detailing after paperwork was done and it was ours. They tried to replace it with cheap aftermarket glass and send us on our way hoping we wouldn’t notice it didn’t fit and the defroster didn’t work. It took 6 weeks, almost daily calls and text messages, and a lot of pressure to get them to resolve with the right glass. All so unnecessary and shows their priorities are the bottom line miles ahead of you as a customer. Most of their deals I’m sure go well. But if yours starts like ours, buyer beware. More

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You all were very helpful, informative, and allowed it to be my quickest/ easiest car buying process ever! be my quickest/ easiest car buying process ever! More

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