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Mauricio Pena
Mauricio Pena
General Sales Manager
Southwest Kia of Rockwall
1790 I-30 Frontage Rd
Rockwall, TX 75087
95 Reviews
95 Reviews
Write a Review95 Reviews of Mauricio Pena
May 15, 2024
Went to purchase my vehicle off the lease, which I anticipated would be a headache and a half. Ross Everett made the process easy. He was kind and informative through every step. anticipated would be a headache and a half. Ross Everett made the process easy. He was kind and informative through every step. More
by Hakarri
Other Employees Tagged: Bryan Hall, William Everett, Eric Everly, Christopher Collyer, Benjamin Harris, Alexander Reese
January 22, 2024
They were a great team of professionals and very customer friendly and knowledgeable! I would highly recommend their dealership! friendly and knowledgeable! I would highly recommend their dealership! More
by Linda
Other Employees Tagged: William Everett, Christopher Collyer
December 29, 2023
Antoine is awesome! He's our go to guy and Mauricio and Eric are always helpful and completely transparent and understanding to our needs. These 3 men are absolute ASSET He's our go to guy and Mauricio and Eric are always helpful and completely transparent and understanding to our needs. These 3 men are absolute ASSETS! my wife and I have bought all our vehicles from your dealership and have always been take care of! Thank you! More
by DeeCee08
Other Employees Tagged: Eric Everly, Antoine Roberson
December 11, 2023
Queenie was my salesperson and she was the best! ! She worked for us and made the purchase so easy. The finance person was also easy to work with and made that part extremely easy. Everyone there w ! She worked for us and made the purchase so easy. The finance person was also easy to work with and made that part extremely easy. Everyone there was so friendly and welcoming and made sure we were happy when we left. We definitely recommend Southwest Kia!! More
by cedar98
Other Employees Tagged: Queenie Sibley, Christopher Collyer
October 28, 2023
Great staff, very friendly and professional. Everyone took time to explain everything and answer all of our questions. Over, a great experience. Everyone took time to explain everything and answer all of our questions. Over, a great experience. More
by Griffinpj
Other Employees Tagged: Ethan Hatfield, Christopher Collyer , Zachary Rusk, great sales experience
August 08, 2023
Friendly staff. Great finance person. Quennee was excellent salesperson. Process was fast and easy experience Great finance person. Quennee was excellent salesperson. Process was fast and easy experience More
by Jeanettekincaid
Other Employees Tagged: Bryan Hall, Queenie Sibley, Eric Everly
August 02, 2023
We tried for months to get our local dealership to find the car we wanted for our daughters 16th birthday. They wouldn’t do anything extra to find us one. They just said maybe one will Come in. Then I c the car we wanted for our daughters 16th birthday. They wouldn’t do anything extra to find us one. They just said maybe one will Come in. Then I called south west Kia in rockwall. These are Great people. Our salesman, Shane, went above and beyond, not only to find the exact car we were looking for, but also to make our deal as easy as possible. I would highly recommend anyone looking for a new kia to give these guys a chance. More
by Daswoape
Other Employees Tagged: Bryan Hall, Shane O'Neal, Eric Everly, Christopher Collyer, Antoine Roberson, Benjamin Harris, Alexander Reese
June 26, 2023
Worst experience LIED to by Queenie! BAIT AND SWITCH! I was told it was premium audio NOT-- Navigation system EXTRA 1,000 I have that on my phone!!!! NO GAP and was told service for 10 BAIT AND SWITCH! I was told it was premium audio NOT-- Navigation system EXTRA 1,000 I have that on my phone!!!! NO GAP and was told service for 10 years additional $3,000 for electrical coverage!! not service. I have the text and told her I want silver or white and I can add my own stereo! They put me in the GREY -harman/kardon is not here!!?!?!? I would have been happy with the original turbo even though it was black AND USED it had the STEREO and power. This is not even close HATE THIS CAR NOT WHAT I ASKED FOR!! They knew I was in a bind after totaling my vehicle. I was last customer!! LAST ever from me! QUEENIE TOLD ME THIS HAD THE PREMIUM STERO!!!!!!!!!!!!! More
by LORRIKBLANTONQ
Other Employees Tagged: Queenie Sibley, Christopher Collyer
March 24, 2023
Not all deals go smoothly, but how a dealer handles a bad deal tells me a lot. We bought a used car and they broke the back glass in detailing after paperwork was done and it was ours. They tried to replace deal tells me a lot. We bought a used car and they broke the back glass in detailing after paperwork was done and it was ours. They tried to replace it with cheap aftermarket glass and send us on our way hoping we wouldn’t notice it didn’t fit and the defroster didn’t work. It took 6 weeks, almost daily calls and text messages, and a lot of pressure to get them to resolve with the right glass. All so unnecessary and shows their priorities are the bottom line miles ahead of you as a customer. Most of their deals I’m sure go well. But if yours starts like ours, buyer beware. More
by pikapp341
Other Employees Tagged: Jordan Shannon , David in service
March 23, 2023
You all were very helpful, informative, and allowed it to be my quickest/ easiest car buying process ever! be my quickest/ easiest car buying process ever! More
by Abigaylemadison
Other Employees Tagged: Danny Tannon, Bryan Hall, Eric Everly, Benjamin Harris , Colin Lilly
