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Maureen Ferguson-Calmes
Maureen Ferguson-Calmes at Heiser Chevrolet
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Maureen Ferguson-Calmes

Director of Operations

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.7
19 Reviews

I was born and raised in Waukesha County, and started in the automotive field when I was 19 years of age. I have 2 sons that currently are employed in the trades and I am a proud mother to watch them grow. Customers have always been my primary focus and highest priority in all positions I have held in the automotive field, looking to consistently improve our relationships through process and procedures, in hopes of delivering them a quality experience.

Dealership Experience

14 yrs, 4 mos

Industry Experience

42 yrs, 7 mos

Specialties & Trainings

Customer Relations

Finance and Insurance

4.7

19 Reviews

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19 Reviews of Maureen Ferguson-Calmes

December 25, 2024

Dealership Rating
Employee Rating

Service center is excellent service they fix the tire on passenger side the back tire. More

by charlespest07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling, Kristine Regner, Douglas Trost, Jeffrey Brister , PJ Geboy

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Jan 06, 2025

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 05, 2024

Dealership Rating
Employee Rating

Good work on my Ford Escape i brought in for cleaning and oil change i had coming More

by dbeatovic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Darling

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Dec 11, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 24, 2024

Dealership Rating
Employee Rating

We purchase and service all of our Chevys from Heiser. Service is awesome, Nicole takes great care of us and our vehicles More

by TOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall, Brad Sterling, Zach Taft, Andy Schallitz, Andrew Arndt, Joseph Vicari III, Matt Myzska , Nicole Darling, PJ Geboy

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Nov 25, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 29, 2024

Dealership Rating
Employee Rating

Nicole is an awesome person took care of me very well even washed my truck did a great job. Heiser is a great place to go friendly people. Good service thank you. More

by Grizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling, Jordyce Heizmann, Alex Modrell , Nicole Darling

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Oct 30, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 10, 2024

Dealership Rating
Employee Rating

Whenever I bring my truck into the service center, they take good care of me. Everything is fixed. Great job. More

by Grizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling , Nicole Darling

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Oct 11, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 31, 2024

Dealership Rating
Employee Rating

The service department has gone downhill over the past 5 years. Never cared for the sales department and now they have a service department to match. More

by BRIAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Zach Taft , Cindy Robinson, Megan Shulta

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Apr 05, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

June 26, 2023

Dealership Rating
Employee Rating

Hope. I have not found a place to work on vehicle until now. Thank you! More

by togomeal43
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall , Samantha Calmes, PJ Geboy, Keith Jacobsen, Ben Jarvis, James Priewe, Mark Scaffidi, Mary Ann Scaffidi, Megan Shulta

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Jun 29, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 28, 2023

Dealership Rating
Employee Rating

I will never shop at this dealership or recommend this dealership to any friends or family. More

by JBANDOSZESKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Crandall, David Shepard, Brad Sterling , Samantha Calmes, Quinn Mihalski, Rafael Rivera

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May 05, 2023

Heiser Chevrolet responded

Dear valued customer, I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

April 10, 2023

Dealership Rating
Employee Rating

Very good experience, clean, professional and very thorough would recommend to anyone looking to have work done on their vehicle More

by rcalmes06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall , Quinn Mihalski, James Priewe, Rafael Rivera, Mary Ann Scaffidi, Service Team

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Apr 17, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 21, 2022

Dealership Rating
Employee Rating

Ever time I bring my car in for service I'm always well taken care of More

by PALIIFUA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall , Samantha Calmes, Mike Catanese, PJ Geboy, Keith Jacobsen, Quinn Mihalski, Rafael Rivera, Megan Shulta, Service Team

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Dec 29, 2022

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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