Matthew Strickland
Matthew Strickland at John Thornton Chevrolet
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Matthew Strickland

Service Advisor

John Thornton Chevrolet

1971 Thornton Rd
Lithia Springs, GA 30122

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4.4
159 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English English

4.4

159 Reviews

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159 Reviews of Matthew Strickland

November 19, 2024

Dealership Rating
Employee Rating

My experience with Thornton was good. Mat kept us informed on the progress of our repair. He cares about his customers and represents Thornton Chevrolet well. I would certainly recommend More

by jeswill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 12, 2024

Dealership Rating
Employee Rating

They were on time and very detailed about what they were doing. They were very friendly. More

by SRHWILBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 08, 2024

Dealership Rating
Employee Rating

I never have any issues with service or the staff. Their communication is always on point. They never make a move without letting you know first. More

by semoore52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 07, 2024

Dealership Rating
Employee Rating

They broke my car and would not admit to it. I had to take it to another place and spend thousands on repairs. Very rude staff. More

by kim.w
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

November 06, 2024

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Missing screws on my wheel center cap and took too long for a oil change More

by DEVON.HANDS
Recommend Dealer
No

October 29, 2024

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Employee Rating

They were fast and efficient. I was well taken care of. Everyone was very professional, knowledgeable, and attentive to me and what I was looking to get done. I appreciate their p More

by ACLICKER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Strickland, Ernesto Estepan , Mike and Kim

October 24, 2024

Dealership Rating
Employee Rating

Matthew was great! He was very personable and informative. He got me in and out of there quickly😊! More

by teenajw
Workmanship
Service Time
Recommend Dealer
Yes

October 17, 2024

Dealership Rating
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Matt was attentive and kept me informed of what was going on. We didn't find the exact cause of the check brake message but an actual inspection of the system did not turn up anything but brake fluid was at More

by DVWRIGHT
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 11, 2024

Dealership Rating
Employee Rating

Everyone was very nice and very helpful. I would recommend them for anyone stoping or needing their car serviced. More

by CHRISBISHOP1222
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 10, 2024

Dealership Rating
Employee Rating

I had to work with parts and the service department. Both groups did a good job of combining it for me to make it one pleasant experience! More

by ebthomas1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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