Matthew Spence
Matthew Spence at Zeigler Subaru of Lafayette
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Matthew Spence

Express Service Advisor

Zeigler Subaru of Lafayette

1600 S Creasy Ln
Lafayette, IN 47905

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4.5
36 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

3 yrs, 8 mos

Languages Spoken

English English

4.5

36 Reviews

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36 Reviews of Matthew Spence

April 12, 2023

Dealership Rating
Employee Rating

My car is still having issues & I can't miss any more work. Been in the shop twice. They also replaced items that did nit need replaced bc they were new when i got the car. The key fob started messing up More

by TDRAGOO06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jenny Scott

March 18, 2023

Dealership Rating
Employee Rating

I have been helped several times by Matthew Spence over the past 2 years and he has been very helpful and courteous. Overall great experience with the team. More

by N Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 13, 2023

Dealership Rating
Employee Rating

The service was fast and the employees are professional and friendly. Always a pleasure to go to Bob Rohrman. More

by ejfitzpat
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 16, 2023

Zeigler Subaru of Lafayette responded

Hi, we are so happy to read such a great review about Bob Rohrman Subaru! We are always more than happy to assist you if anything else comes up. Take care!

February 10, 2023

Dealership Rating
Employee Rating

Scheduled service was fast and thorough. No surprises and no concerns. In and out very quickly More

by RIck
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi Rick, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 19, 2023

Dealership Rating
Employee Rating

They got me in quickly for my oil change. The advisor kept me in the loop on how long it would be. And promptly came to get me when my car was complete! More

by ASNRN2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Collins

Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2023

Dealership Rating
Employee Rating

Nice people, nice place, nice service. So, everything is good. Nice people, nice place, nice service. So, everything is good. More

by qingkaishi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 28, 2022

Dealership Rating
Employee Rating

Quick, friendly service. They got me in and out of service without any issues. They were a nice, friendly, professional staff. More

by K.STRIEGEL1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenny Scott, Karson Kyhnell

December 16, 2022

Dealership Rating
Employee Rating

Always friendly and helpful. Work done in a timely manner and done correctly. Waiting room was comfortable. More

by SESKOROBERT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 02, 2022

Dealership Rating
Employee Rating

I had a great experience. There was no long wait, everyone was very nice and they fixed my car with no problem! Jenny, who was the one helping me was fantastic! She kept me we More

by dcain1797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jenny Scott

November 23, 2022

Dealership Rating
Employee Rating

The clerk asked me not to say that he told me survey was coming! I was taught not to lie. Then told to give highest ratings or it would not count. More

by vc12220
Service Price Transparency
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Recommend Dealer
Yes
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